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We are looking to hire a Customer and Technical Support Representative who will be responsible for the interactions between our company and our customers and will provide more experienced and detailed technical support addressing special escalations, system bugs, customers complaints, and more.
The position includes communication with the Support team agents and other internal departments in order to resolve and investigate issues escalated.
This role requires a combination of excellent customer service skills and technical knowledge to address both non-technical and technical queries.

We are seeking a talented Code Generation and Optimization Expert to join our bleeding-edge CodeGen team in Israel. In this high-visibility, hands-on role, you will play a pivotal part in building next-generation runtime compiler.

We are searching for an innovative Software Engineer that will join us and be part of a SW team
In this role you'll:
Be responsible of the full life cycle development of several key applications including: Technical and statistical research, design, coding and integration
Developing and integrating new and existing software as part of a large-scale system
Tackle tough problems and find creative ways to solve them
Write high quality, functional code using C++/Rust development
Leverage our in-house autonomous tools to manage all development flow, from setting up our development environment to creating git branches and deploying services to production
Be the owner of your domain to ensure code quality, performance, and scalability of our products
Manage and complete tasks using TDD, continuous integration and modern development processes
Coach and mentor other developers and help them elevate their skills while investing in your personal growth
Be working independently but as a part of a strong and collaborative team

We are looking for an experienced software engineer with a performance oriented view of coding and knowledge in parallel frameworks. Someone who likes to have an end-to-end understanding of HW-SW, and make an impact on the world of accelerated computing to join our SDK group.

We are looking for a highly motivated Web engineer specializing in creating exceptional user experiences for our users.
You must demonstrate strong software engineering skills, excellent interpersonal communication, extreme ownership, and the ability to accept and give meaningful technical feedback.
You will be responsible for designing architecture, writing correct, robust code, maintaining and improving existing functionality, and shipping new features.
You will work as part of a Scrum-Agile cross-functional team and collaborate with backend engineers, quality engineers, product managers, designers, and more.
Our team strives to set the bar for trading Web user experience. We want to work with people who are excited by this goal and have the talent to deliver on it.
What Youll Do - Responsibilities:
Architect, implement, and maintain web-based client-side.
Optimize code for performance, stability, and maintainability.

We are seeking an exceptional Software Team Lead to guide the development of our runtime software stack. This role requires a rare combination of deep technical expertise, hands-on coding ability, and proven leadership experience. You will own the architecture, implementation, and system-level integration of drivers, runtime components, and low-level system software, driving technical excellence and performance across the stack. The ideal candidate thrives under pressure, takes full ownership of outcomes, and sets the bar for quality and innovation in the team.

Required Product Manager
What to Expect - The Role:
Your job is to anticipate the products and features our traders want, and then help to deliver them - leveraging the latest innovations in technology to create the best user experience possible.
Our Product Manager role combines 4 main areas:
Work with stakeholders (Regulation, Finance, Operations, Marketing, BizDev, and more) and gather requirements, create specifications, perform market analysis, generate roadmap and prioritization.
Work with an Agile-Scrum cross-functional team of talented individuals from multiple disciplines such as Backend, Mobile, Web, QE, Designers, UX specialists, and others to deliver the company roadmap, initiatives, and unplanned work.
Plan A\A\B experiments and KPIs, and have a deep understanding of your domain customer behavior both quantitative and qualitative.
Lead large company-wide initiatives.
All to deliver great products that drive value for our traders.
What Youll Do - Responsibilities
Gather requirements from different sources and stakeholders - understand existing and future use cases, discuss alternatives using supporting data, and evaluate pros, cons, and ROI.
Prioritize R&D efforts by contributing your insights to the Product Roadmap.
Take full responsibility and ownership of the product from inception to production.
Guide and work closely with the R&D team throughout the end-to-end development process.
Monitor KPIs and business success using various BI tools (Tableau, Heap).
Drive cross-department project management for effective execution.
Be the domain expert (SME), mastering customer needs and product capabilities.

We are looking for a tech-savvy people-oriented help desk technician to join our growing IT team and be responsible for providing technical assistance with computer systems, hardware, and software.

As a help desk technician, you will be responsible for responding to queries by email, chat, or via other channels, and offering technical support to our global and on-site employees.

You will be well-versed in all aspects of computer systems configuration, setup, and maintenance, and have excellent interpersonal and communication skills to answer queries on both basic and advanced technical issues, offer advice on how to solve them, and utilize the teams experts when identifying a more advanced matter.

Required Product Designer
Description
As a product Designer, youll be responsible for transforming product-related tasks into intuitive, user-friendly, and brand-consistent designs for a diverse global audience. This role requires close collaboration with your multidisciplinary team throughout the design process - from crafting creative design assets to building high-fidelity prototypes with clear front-end instructions.
You will be part of the Product Design team, working closely with Product Managers, Data Analysts, Engineers, and QA teams. Together, you will create innovative, user-centered products that delight our users.
Responsibilities:
Competitor Research Analyzes competitors products to understand market trends, user expectations, and common design patterns. Leverage this research to identify opportunities for innovation and improvements that align with business goals.
User Research Perform user research through surveys, interviews, and usability testing across both mobile and web platforms. Gather insights on user behavior, needs, and pain points, which will inform your design approach.
Wireframing Develop low-fidelity wireframes to outline user flows, concentrating on mobile-first design while ensuring adaptability to web platforms. Your wireframes will guide the products structure, navigation, and interaction patterns.
Interaction Design Defining how users interact with a product. This includes designing workflows, prototypes, and interactions to ensure a seamless user experience.
Create creative design assets that enhance the user experience. Use visual design skills and tools to engage iconography, micro-animations, video effects, illustrations, and more.
Develop high-fidelity prototypes to effectively communicate interaction and design ideas and detailed development instructions.
User Testing Lead usability testing for both native apps and web apps, using Figma prototypes or live products. Gather feedback and iterate on designs to continuously improve user satisfaction.
brand identity Ensure alignment with the brand, design principles, and integrate design systems to maintain consistency across all platforms.

We are seeking a highly skilled and experienced Senior DevOps Engineer to join our team in a leadership capacity. You'll work with and support the engineering teams to build and maintain the development and deployment infrastructure. You'll be part of building highly automated and scalable systems, working in a highly motivated and skilled team.

We seek a highly skilled Senior iOS Engineer to help shape the future of our flagship mobile trading platform. You will take full ownership of key features, ensuring performance, scalability, and a seamless user experience.
As part of our cross-functional Agile team, you will collaborate with backend engineers, product managers, designers, and QA to deliver secure, high-performance mobile experiences for our users.
We value ownership, innovation, and technical excellence.
What Youll Do:
Design, develop, and maintain iOS applications using the latest technologies.
Optimize code for performance, stability, and scalability.
Own the full development lifecycle, from idea to production.
Collaborate with product and design teams to create seamless user experiences.
Continuously improve code quality through code reviews, testing, and best practices.