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Join us as a Customer Service Representative in our Haifa offices, where you'll build strong client relationships and provide exceptional service. You'll handle diverse client needs, manage tasks efficiently, and contribute to a supportive team environment. Your problem-solving skills and technological proficiency will be key to ensuring customer satisfaction and operational success.

What Will You Do
Build and maintain strong communication with clients, handling various situations.
Efficiently manage multiple tasks and prioritize effectively.
Solve problems independently and support clients.
Maintain organizational systems and processes.

We are looking for a high-performing Senior Account Manager to own and grow strategic relationships with key national and high-potential regional partners. This role requires a sharp commercial mindset, excellent relationship management skills, and a deep understanding of how to drive partner success in a marketplace environment. You will serve as a strategic advisor to our top partners building tailored growth plans, negotiating deals, and coordinating internal teams to ensure smooth execution and long-term value creation. You will also coach and mentor junior account managers, helping to shape the future of our partner organization

What Will You Do
Portfolio Ownership: Manage and grow a portfolio of national partners. Build long-term relationships that drive partner satisfaction, performance, and retention.
Strategic Account Planning: Develop quarterly and annual success plans for key accounts, including joint growth targets, promotional strategies, menu optimizations, and marketing campaigns.
Data-Driven Optimization: Use performance data to identify gaps and opportunities. Build action plans to improve delivery performance, operational efficiency, and revenue per partner.
Cross-Functional Coordination: Work closely with Operations, Marketing, Content, and Customer Service teams to deliver seamless execution on all partner needs.
Contract & Commercial Ownership: Lead negotiations for renewals, upsells, exclusivity agreements, and commercial terms, ensuring our interests are aligned with partner growth.
Partner Advocacy: Act as the voice of the partner within us, raising feedback, aligning on product features, and supporting strategic decision-making.
Mentorship & Leadership: Support the training and development of junior account managers. Provide guidance, structure, and best practices to strengthen the team.

As a Operations Coordinator, you will be responsible for overseeing and optimizing the performance of our courier fleet in the city. This role requires a mix of operational expertise, strategic thinking, and hands-on execution to ensure the fleets efficiency, reliability, and sustainability. You will work closely with multiple stakeholders, including the operations team, couriers, and external partners, to enhance delivery performance and customer experience.

What Will You Do
Oversee real-time fleet operations to ensure smooth and efficient order fulfillment.
Optimize courier supply by analyzing demand trends and implementing strategic actions.
Maintain fleet health by monitoring key performance indicators such as delivery time, cancellations, and courier reliability.
Develop and execute courier engagement strategies to improve retention and satisfaction.
Support courier onboarding, training, and compliance with operational standards.
Ensure high-quality service by addressing fleet-related escalations and problem-solving in real time.
Collaborate with cross-functional teams (Marketing, Sales, and Expansion) to align operational strategies with company goals.
Implement data-driven decisions to enhance efficiency and fleet utilization.
Monitor operational costs and optimize budget allocation for fleet management.
Conduct periodic performance reviews with couriers and take proactive measures to improve their productivity.

We are looking for a Senior Product Manager, Fintech to lead our financial products, payment experiences, cash management flows, and financial operations tools across the company`s ecosystem, with a clear mission: enabling heavy cash users to access the same digital benefits, marketplaces, and financial convenience that are usually available only to digitally paying customers.

What Will You Do
Understand our financial ecosystem, including payments, cash management, settlements, and operations.
Act as the primary go-to person, providing strategic direction and clarity on fintech and financial product domains across the organization.
Define and execute the fintech product roadmap, prioritizing initiatives that improve payment reliability, financial accuracy, compliance, and scalability while providing digital access for cash-first users.
Lead new Fintech and cash management solutions, ensuring secure financial flows across payments and settlements.
Partner with Engineering, Finance, Operations, and Data teams to translate complex requirements into scalable systems, automated controls, and clear dashboards to monitor KPIs and efficiencies.
Create clear documentation, rollout plans, and training materials to support adoption and ensure financial products remain auditable and aligned with internal stakeholder needs.
Collaborate with Fraud and Security teams to ensure system integrity.

Were looking for a Product Manager - Operations to build the backbone of OUR execution engine. You will design and scale the systems that power couriers, dispatchers, and city managers across 40+ cities. Your work will directly impact delivery times, operational efficiency, contribution margin, and our ability to grow sustainably.

What Will You Do
Courier Experience (Courier App): You will design and scale the end-to-end courier experience, from onboarding and activation to order acceptance, delivery flow, cash handling, and performance visibility, driving higher productivity, retention, and on-time delivery.
Dispatch & Internal Operational Tools: You will build real-time operational systems for monitoring, interventions, and performance, optimizing current processes with structured, automated, and data-driven execution at scale.
Cash Operations Infrastructure: In a cash-heavy market, you will build scalable cash operations systems, enabling accurate courier collection and reconciliation, minimizing discrepancies, and standardizing processes across cities to strengthen financial control and protect margins.
Order Lifecycle & Optimization: You will own assignment logic, zoning configuration, delivery time estimation, and continuously experiment to help the ops team reduce cost per order and improve marketplace efficiency and balance at scale.

We are hiring a Lead Product Analyst to lead product analytics across the company. You will be the architect of our measurement strategy. As we scale, you will evolve our core metrics, formalize our data definitions, and own the foundational framework that guides our decision-making The job has two halves. You find the problems and opportunities nobody thought to ask about, and you build the team, tools, and reports that answer the questions people do ask. We make decisions on evidence and we validate fast. You are central to how that works. This is a player-coach role. You will lead, coach, hire, and develop analysts across our product domains while staying hands-on in the data yourself. If you want to stop querying, this is the wrong role.

What Will You Do
Find what nobody asked for: Go into the data without a ticket, surface the opportunity, and bring it sized. This is the part we care about most.
Run experimentation: Baseline, sizing, primary metric fixed before launch, and result called quickly. Inconclusive is a valid answer.
Go deep across all domains: Turn ambiguous business questions into defined ones, and answer them in language a non-analyst can act on for consumer, courier, merchant, and operations streams.

We are looking for a proactive and passionate Talent Sourcer to join our HR team. In this role, you will be responsible for identifying, attracting, and engaging top talent across a variety of positions through proactive sourcing and headhunting. You will build strong talent pipelines, develop new professional networks, and play a key role in helping the company hire exceptional people.

What Will You Do
Source and identify top talent using LinkedIn Recruiter, LinkedIn, job boards, social media, referrals, and other sourcing channels.
Conduct proactive headhunting and engage passive candidates.
Build and maintain talent pipelines for current and future hiring needs.
Research target companies and map top talent across different industries.
Build and expand professional networks and long-term candidate relationships.
Conduct initial candidate outreach and assess candidate fit.
Collaborate closely with Recruiters and Hiring Managers to support hiring needs.
Utilize AI sourcing tools and stay up to date with recruitment trends and market insights.
Maintain accurate candidate records and sourcing activities.

We are looking for a representative for the control center in Umm al-Fahm/Haifa offices to manage order processes and communicate with delivery personnel, restaurant owners, and store owners.

What Will You Do
Supervision and monitoring of orders and handling issues. Communication with different departments.
Tracking the stages of the order.
Working in changing shifts, including evenings and late hours.

We're looking for a data-driven Growth Marketing Manager to bridge the gap between marketing and product. In this role, you will own the critical phase between user acquisition and the first purchase, optimizing the user journey to maximize activation and revenue. You will work cross-functionally to determine our offer strategy, architect conversion flows, and measure the ROI of our incentives.

What Will You Do
Analyze and improve the user funnel from registration to first purchase (CRO).
Architect and lead automated conversion journeys: Design the logic and flows for In-App, Push, and Email sequences (leveraging tools like Braze/CleverTap) to guide users toward their first purchase.
Design and manage the strategy for new user incentives (coupons, discounts, ect).
Define the messaging strategy within the app (pop-ups, banners, micro-copy) to nudge users toward action.
Lead a high-velocity A/B testing roadmap on pricing, messaging, and user flows.
Collaborate with Product and Analytics teams to implement growth drivers and measure impact.

We are looking for a creative, ambitious marketing designer to join our team. In this role, you will combine artistic skills with marketing insights to design high-performing creatives that drive user acquisition and engagement. You will play a key role in translating data and trends into visual assets that stop the scroll and convert.

What Will You Do
Design High-Impact Ads: Create static banners, GIFs, and video creatives for large-scale UA campaigns on Meta (Facebook/Instagram), TikTok, and Google.
Video Creation: Edit and produce engaging short-form video content (UGC style, motion graphics, trends).
Support Growth & Retention: Design on-brand assets for the user journey, including in-app pop-ups, email visuals, and landing pages.
Iterate & Optimize: Collaborate with the performance team to analyze creative data and produce rapid variations of winning concepts.
Concept & Brainstorm: Bring fresh ideas to the table! research industry trends, competitors, and new visual hooks to constantly improve our creative strategy.

The Head of Marketing will build and lead our marketing function end-to-end in Israel, owning demand growth, brand, lifecycle/CRM, and marketing operations - with direct accountability for revenue, GMV, usage, and retention. This is a builder role reporting to the CEO and operating closely with Commercial and Operations within our city-based operating model.

What Will You Do
Brand Marketing
Build our brand equity, awareness, and reputation as the leading local delivery platform in Israel.
Define brand positioning, messaging, and narrative grounded in our local city presence.
Own brand identity, guidelines, and core brand assets.
Lead PR, content, social, influencer, and analyst relations.
Ensure brand storytelling reflects real merchant, courier, and city-level experiences.
Growth Marketing
Grow demand efficiently and profitably across our operating cities.
Build and scale paid, organic, and offline growth engines by city and category.
Own acquisition strategy across priority cities in coordination with Commercial and Operations.
Drive demand for specific categories, partners, or verticals based on supply readiness.
Manage CAC, payback period, and cohort economics at city and segment level.
Product Marketing
Increase revenue and engagement from existing users.
Own lifecycle marketing, CRM, and retention programs.
Drive feature adoption and website/app conversion optimization (CRO).
Support Sales and Commercial with launches, messaging, and merchant visibility.
Translate merchant and operational inputs into clear user-facing value propositions.
Strategy & Marketing Operations
Build a scalable, high-impact marketing organization embedded in our operating model.
Define marketing OKRs, roadmap, org structure, and roles & responsibilities.
Own marketing P&L, budget, and tech stack.
Work closely with the Head of Commercial to support city launches, vertical expansions, and merchant priorities.
Translate city-level commercial and operational inputs into targeted marketing plans by city, category, and partner tier.
Align Marketing, Commercial, Operations, Product, and Customer Support around shared marketplace KPIs.
Leadership, Planning & Performance
Own and deliver aggressive, measurable growth targets (e.g. double-digit MoM growth during scale or city-launch periods).
Manage a 6-7 figure annual marketing budget with clear ROI and unit economics tracking.
Build and lead a team of 5+ marketers and agency partners.
Launch and scale 3-5 growth engines across paid, organic, lifecycle, and city-level channels.
Own city-level demand planning in coordination with Commercial and Operations.
Present weekly performance reviews covering GMV, CAC, retention, funnel health, and city performance.