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Required Key Account Manager
Description
The Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs.
Responsibilities:
Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

We are seeking an Growth Account Manager to join our growing team.
As a part of the Client Services Team, supporting our Small & Medium sized accounts, you will work with customers across the entire client life cycle, build relationships, and assist clients in enhancing their workforce management. Ideal candidates should possess both strategic thinking and hands-on execution capabilities.
Key Responsibilities:
Navigate internal resources to promptly address client payroll/HR queries and resolve issues end-to-end.
Develop deep expertise in all our products and effectively communicate their value to assigned clients, aligning solutions with their specific needs and goals
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Independently handle individual client requests, leveraging judgment and problem-solving skills, and escalating when necessary.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts.
Support employee onboarding/offboarding by ensuring timely receipt, upload, and transmission of required documents, maintaining GDPR compliance.
Contribute to ongoing process improvements.
Adhere to internal SLAs, ensuring timely delivery of services.
Maintain a high level of product proficiency, understanding the features and limitations of our suite of products.
Utilize Salesforce and Case Management tools/processes effectively.

We are seeking a Technical Account Manager to join our Customer Success team.
In this role, you will oversee the entire customer lifecycle - from handoff from sales through onboarding, implementation, operationalization, expansion, and retention. As the primary technical contact for our enterprise clients, you will help them maximize the value of our platform, providing both technical and strategic guidance. We prioritize exceptional customer service, which is why we are building a highly capable and technically proficient CS team. If youre passionate about data security and ready to make an impact, we encourage you to apply and join us in safeguarding organizations against evolving cyber threats.
Responsibilities
Customer Relationship Management:
- Serve as the main technical contact for enterprise clients, establishing trusted, long-lasting relationships.
- Conduct regular account reviews and recommend optimizations to enhance our solutions.
Technical Expertise and Support:
- Provide guidance on our products, facilitating smooth integration across multi-cloud environments.
- Identify and address risks, inefficiencies, and areas for improvement in customer environments.
- Collaborate with Technical Support to ensure customer satisfaction.
Deployment and Implementation Support:
- Oversee deployment phases, ensuring seamless transitions from proof-of-concept to full implementation.
- Provide ongoing support to ensure successful adoption of our platform.
Product Training and Feedback Loop:
- Deliver training to help customers maximize our capabilities.
- Act as a customer advocate, collecting feedback to inform product development.

Were seeking an Account Manager to drive business growth in the Israeli territory of greenfield accounts while assuring a great customer experience. Youll be responsible for the sales process, from prospecting to closing a deal.
Work location - hybrid from Tel Aviv

Responsibilities
Develop and execute successful targeted territory development plans to help achieve or exceed growth, revenue, and margin targets
Develop and manage all phases of the territorys business development cycle, including managing proposal negotiations, the statement-of-work, and completion of all contract details
Demonstrates breadth and depth of knowledge in aligning capabilities to client business and positioning relative to competitors
Prospect new customers and communicate with the AWS reps regularly
Maintain and develop strategic vendor relations with AWS
Regularly attend business events to promote and educate prospective clients on the benefits of
Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects

Were looking for an Account Manager who will manage a portfolio of strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customers AWS environment.
Work location - hybrid from Tel Aviv

Responsibilities
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives\proactively engage with them to understand their evolving needs, challenges, and goals
Identify Cost Optimization and upselling opportunities and a need for a Dedicated DevOps or FinOps service
Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals
Maintain and develop strategic vendor relations with AWS

Were looking for a Technical Account Manager to provide technical post-sales guidance to customers while maintaining long-term relationships, identifying pain points, and addressing them.
Responsibilities
Offer post-sales technical support to customers on complicated technical issues
Be in charge of a portfolio of local and EU-based customers
Assess and address client queries and needs in a timely manner and assist with utilizing AWS services effectively
Collaborate with the sales team to identify and capitalize on untapped opportunities
Train customers on proper cloud environment usage
Build and maintain excellent customer relationships and ensure satisfaction
Provide product performance reports to developers and stakeholders
Assist with DevOps and Cloud delivery tracking to ensure customer satisfaction across all teams
Monitor account metrics, including CSAT and financials
Frequent travels - locally (on-demand to meet with customers and partners and attend local events) and abroad (at least once a quarter).
Work location - hybrid from Tel-Aviv

Required Telemarketing Representative
Job Description
Core Mission
The Sales specialist will treat all drivers from lead stage till activation and onboarding. The Sales Specialist will be responsible for all converted drivers working with our drivers app while maintaining a high quality drivers fleet.
Responsibilities:
Responsible for the full sales cycle to the Drivers:
lead conversation; data validation; identifying the driver's needs; suggesting the best package and closing deals by a monthly target.
The role will also include drivers training as a part of the deal closing and quality assurance and initial follow-ups and possible outbound activities.

Required Sales Support Team Lead
Job Description
The Sales Support Team Lead will be responsible for supporting the B2B department funnel, including:
Supporting the sales, retention and growth teams by using the best methodology, creating process efficiency and providing service for internal and external customers.
Using data driven mindset and making the B2B department using our systems (Salesforce, SAP, etc.)
Responsibilities:
- Enable data-driven decision making and tracking of business performance
- Leading a team of 7 people with a variety of domains and skills
- Improve service level delivery to B2B clients using CSAT and SLA as guiding parameters
- Improve and automate channels with Customer care.