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We are looking for an experienced Engineering Escalation Manager to join our team and serve as a key bridge between Engineering, Support, Product, Customer Success, and Sales. In this role, you will drive strategic initiatives, improve operational excellence, and ensure we deliver an exceptional customer experience at scale.
Key Responsibilities
Become a subject matter expert in customer challenges within the IAM domain, driving alignment across Support, Sales, Customer Success, Product, and Engineering to improve collaboration and accelerate resolution of critical issues.
Partner with Engineering and Support Engineering teams on strategic, global initiatives that improve scalability, efficiency, and customer outcomes.
Collaborate with cross-functional leaders to identify operational gaps, implement improvements, and establish best practices that enhance customer experience.
Own and continuously improve escalation processes, ensuring high-impact customer issues are effectively managed, resolved, and transformed into actionable product insights.
Build and optimize feedback loops between customers, support teams, and engineering teams to ensure customer insights influence product strategy and roadmap decisions.
Leverage data and operational insights to identify trends, improve team performance, and drive continuous improvements in product adoption and customer satisfaction.

As a Solutions Architect at AWS, youll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey.

Youll manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging projects.

Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features.

Key job responsibilities
In this role, your creativity will link technology to tangible solutions, with the opportunity to define or invent cloud-native reference architectures for a variety of use cases.

You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).

If you can educate AWS customers about the art of the possible, while challenging the impossible, come build the future with us.

This role is within the Israel organization and you would be working with Public Sector customers.

This role is critical for driving the projects financial success, managing cash flow, minimizing risks, and initiating cost-saving programs. The successful candidate will possess strong financial observation, operational understanding of project dynamics, and excellent communication skills to liaise with both local and international teams and external stakeholders.


Key Responsibilities:


Own the financial and commercial performance of large-scale projects, ensuring profitability, cash flow stability, and achievement of business objectives.
Lead budgeting, forecasting, financial planning, and performance analysis throughout the project lifecycle.
Manage customer and supplier contracts, commercial negotiations, change orders, claims, and dispute resolution.
Drive risk and opportunity management processes, developing mitigation strategies and identifying value-creation opportunities.
Ensure compliance with contractual obligations, corporate governance requirements, financial controls, and regulatory standards.
Support strategic decision-making through financial modelling, scenario analysis, and business case evaluations.
Collaborate with engineering, procurement, legal, operations, finance, and executive leadership teams to align commercial and operational goals.
Oversee foreign exchange exposure and financial risk management strategies to protect project profitability.
Drive process improvements, digitalization initiatives, and best practices to enhance project efficiency and transparency.

We are seeking an experienced, people oriented Engineering Manager to lead our high-performing Identity Directory Service and User Management engineering team. In this role, you will balance technical leadership, people development, and operational execution to deliver secure, scalable, and resilient SaaS cloud services.
Working in close partnership with Product Management, Security Architects, and cross-functional engineering leaders, you will foster a culture of continuous delivery, technical excellence, and innovation. You will empower a team of talented engineers, remove roadblocks, and ensure our systems satisfy demanding global scale, high throughput, and Non-Functional Requirements (NFRs).
Your Impact:
Execution & Product Delivery: Drive agile engineering practices to deliver high-quality, production-ready features on schedule while maintaining a strong balance between feature delivery, platform health, and technical debt.
Technical & Architectural Oversight: Partner with domain experts to guide architectural decisions, review designs, leveraging no-code, low-code, and AI-based solutions.
Operational Excellence: Maintain high standards for service reliability, production health, automated testing (CI/CD), and incident response.
People Leadership & Growth: Mentor, coach, and grow a high-performing team of software engineers; conduct 1:1s, support career development, and foster an inclusive, high-trust engineering culture.
Cross-Functional Collaboration: Align team goals with Product Managers, Security Architects, and global stakeholders to translate business strategy into clear technical execution plans.

Required Senior Backend Engineer - AppSec ShiftLeft (Cortex Cloud)
Job Summary:
ShiftLeft is building the cloud security platform for developers (AppSec). Our platform empowers teams to find, fix, and prevent security risks in application code and infrastructure as code through automation and security-as-code principles. We're looking for a skilled Senior Backend Engineer to join our team and contribute to our Cortex Cloud platform.
As a Senior Backend Engineer, you'll have a high-impact role in shaping the future of our code security products. Beyond building robust and scalable backend features, you'll help drive performance, reliability, and innovation across our systems. Our group owns and leads the departments data pipelines, databases, and enrichment and persistence flows. If you're excited by technical challenges, meaningful ownership, and making life easier for developers - this is the place for you.

We're seeking a Sales Development Representative (SDR) to drive revenue growth by identifying, qualifying, and advancing opportunities within the engineering and simulation software market. As a high-impact hunter, you'll dedicate 75% of your focus to generating new business and pipeline, while allocating 25% of your time to revenue expansion within small and medium-sized business (SMB) accounts.

You'll act as a bridge between complex technical engineering requirements and business outcomes, ensuring that outreach is aligned, accurate, and effective.

You will be working three days per week in our Yokneam office and two days remote.


Key Responsibilities

Pipeline Generation (75%)
Identify, prospect, and qualify new business opportunities to build and increase the sales pipeline, navigating complex organizational structures to reach key decision-makers
Execute high-volume, high-quality outreach campaigns across multiple channels (cold calling, social selling, email, and networking) to engage technical stakeholders and engineering managers
Execute regional and vertical-focused sales campaigns aligned with product launches and corporate strategy, maintaining consistency across all touchpoints
Partner with Sales Account Managers, Technical Pre-Sales, and Marketing teams to ensure a unified value proposition and shared approach to client needs
Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), ensuring seamless handoffs to the Sales team

Revenue Generation (25%)
Drive up-selling and cross-selling initiatives within assigned SMB accounts to achieve sales targets and quota attainment
Serve as the primary point of contact for SMB accounts, ensuring they extract maximum value from our engineering solutions and identifying new growth triggers

Required Principal Software Engineer (Secure Agentic AI) - Petach Tikva \ Be'er Sheva
Job Summary:
Were building foundational infrastructure to secure AI agents-including their identities, access patterns, and interactions with sensitive systems and data.
This includes designing intelligent, dynamic mechanisms for ephemeral access control, secrets management, and agent and user identity tailored to the modern agent ecosystem.
As a Staff Engineer, youll take ownership of these critical systems, designing and implementing how agents establish identity, receive dynamic access, securely interact with sensitive systems, and leave verifiable audit trails. Youll shape the long-term architecture, anticipate technical risks, and evolve systems that span both machine- and human-facing workflows.
This is a rare opportunity to combine hands-on engineering with technical leadership-writing critical code, mentoring engineers, sharing knowledge, and driving best practices-while building a platform from the ground up at the cutting edge of AI, identity, and security.
Responsibilities:
Own and guide the technical direction of core platform domains, including agent identity, authentication, authorization, and secrets management,
shaping architectures that span multiple services and teams while balancing scalability, reliability, and security.
Lead by example through high-impact implementation, mentoring engineers, and helping them navigate complex technical tradeoffs.
Proactively identify critical technical problems or gaps, and drive solutions from concept through delivery.
Establish and promote engineering best practices, ensuring high standards for code quality, security, and operational excellence.
Communicate complex technical concepts clearly to engineers, architects, product managers, and stakeholders, influencing decisions, fostering alignment, and driving cross-team collaboration.
Document key decisions, patterns, and practices to elevate team knowledge and ensure consistency across the platform.
Advocate for continuous improvement and operational efficiency, helping the team work smarter while maintaining a secure, high-quality platform.

We are seeking an energetic and versatile Principal Software Engineer to join our elite team responsible for building our Identity Authentication platform. Driving the modernization of core, mission-critical authentication domains across our primary product, delivering massive impact at scale. In this role, you will be a core technical authority using AWS architecture, AWS CDK, and .NET to design, develop, test, secure, and deploy high throughput, production ready cloud services from planning to production. Working in full collaboration with security architects, product managers, and cross functional development teams, you will produce complex and advanced SaaS services that satisfy demanding scalability, security standards, and Non-Functional Requirements (NFRs).
Your Impact:
Lead the architectural design and system implementation of cloud-native, distributed microservices using AWS and .NET following secure-by-design principles.
Practice all aspects of the software development lifecycle within an agile, continuous-delivery environment.
Spearhead research into modern cybersecurity mechanisms, evaluate emerging tech stacks, and pioneer cut-edge solutions to solve complex platform bottlenecks.
Drive engineering excellence through code reviews, design discussions, and active coaching to uplevel engineers across the team.
Participate in continuous and iterative engineering cycles with a heavy focus on code quality, testability, supportability, performance, and cost optimization.

In this role you will be responsible for designing, developing, implementing and supporting our PLM Product, Teamcenter. You will have the opportunity to work on some of the largest PLM projects in the region, often within regulated environments. We are happy to train you up in our market-leading PLM product.


This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.

A security classification is required for this position. Candidates with a valid, existing security classification are preferred.



How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!

Participate in large Teamcenter implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Designing, configuring, testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of Teamcenter key users)
Provide ongoing support and troubleshooting
Support the documentation and development of standard methodologies and the further development of our knowledge base