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We are seeking an experienced Senior Planning Manager to lead our planning team, support growing demand forecasting, and supply chain synchronization for our complex hardware portfolio.
Key Responsibilities:
Strategic Planning Leadership: Develop and execute the full NPI-to-EOL planning process. Lead the S&OP cycle to align Sales, Finance, and Operations.
Team & Process Excellence: Mentor and lead the planning team. Drive continuous process improvement and tool enhancement (ERP/MRP).
Supply/Demand Management: Oversee accurate demand forecasting, optimize inventory (complex BOMs/long lead times), and mitigate supply chain risks.
Manage and optimize inventory levels across raw materials, WIP, and finished goods, balancing service levels and budget goals.

Required Global Technical Support Director
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Key Responsibilities:
Design and execute a cohesive global strategy for support and training, ensuring a seamless and consistent customer journey from initial onboarding to expert-level use.
Define and own all key performance indicators (KPIs) for both functions. Crucially, you will analyze support data to identify trends that should inform and prioritize the creation of new training content.
Design and manage a tiered global support organization that efficiently serves different customer segments and geographies with clear SLAs.
Oversee all support tools, including ticketing systems and knowledge bases, to enhance efficiency and the customer experience.
Continuously refine support workflows, escalation paths, and incident management processes to improve resolution times and customer satisfaction.
Lead the design, development, and maintenance of a comprehensive library of training content (e-learning, instructor-led courses, videos, documentation).
Design and manage global certification programs to validate expertise, create a skilled partner ecosystem, and provide a clear value path for customers.
Manage, mentor, and inspire a distributed team of support engineers, trainers, and frontline partners/subcontractors.
Build an integrated culture where the support and training teams collaborate closely, share insights, and operate as a single, unified enablement function.

We seek an experienced and highly skilled Senior IT Helpdesk / Team leader to ensure a robust, secure, and accessible IT infrastructure for all employees.
Key Responsibilities:
Lead Technical Support: Manage, prioritize, and resolve complex IT support requests (hardware, software, network, SaaS) via the ticketing system.
Proactive Issue Resolution: Diagnose and resolve complex issues for internal/remote staff, identifying and addressing recurring problems to enhance system reliability.
Documentation & Knowledge: Maintain accurate troubleshooting records and create/update documentation for the IT team.

We are looking for a Junior Bookkeeper with up to three years of experience to join our Bookkeeping team in a support role.
The position involves day-to-day work with financial documents, data entry, reconciliations, and providing support to the Bookkeeping team in a dynamic, global environment.
Full-time position, based in the companys offices in Raanana.
Responsibilities:
Processing and recording vendor invoices (local and international).
Reconcile various accounts, including bank statements and credit card statements.
Reviewing and processing employee travel and expense reimbursements.
Posting journal entries as required.
Ongoing work with ERP financial systems(English).
Collaborating with the accounting team on daily and periodic tasks.
Daily work in English (documents, emails, systems).
Working as a team with additional bookkeepers and controllers and assisting with other responsibilities.