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Required Infrastructure Team Lead
About the role
You'll lead the team that owns our cloud infrastructure and the backend services running on it. This is a hands-on leadership role: roughly [60/40] split between managing people and staying close to the architecture. You'll be accountable for how our microservices are designed, deployed, scaled, and kept alive in production.
What you'll do
Lead, mentor, and grow a team of backend and infrastructure engineers, including 1:1s, goal setting, performance reviews, and career development
Own the architecture of our AWS environment and the microservices platform running on it, from design through rollout
Break down large initiatives into workstreams, delegate ownership, and hold the team to delivery commitments without micromanaging
Run agile ceremonies (sprint planning, retros, backlog grooming) and work with product and other engineering leads on roadmap and prioritization
Set and enforce engineering standards: code review culture, testing, observability, incident response, on-call rotation
Drive cost, performance, and reliability improvements across the platform
Participate in hiring: interviewing, calibration, onboarding.

Required Global Support & Customer Success Representative
Responsibilities
Responding to customer inquiries across various channels
Handling, tracking, and documenting customer cases in internal systems
Coordinating with relevant company teams as needed
Meeting defined targets and service-level agreements (SLA)
Combining customer-facing communication with back-office operational tasks
Suitable for students, including part-time positions
Hybrid work model based in Herzliya.

we are looking for a Service Systems Engineer.
As a Service Systems Engineer (SSE), you will be responsible for ensuring that the CT Detector Module System (DMS) is designed for efficient installation, maintenance, troubleshooting, and repair throughout its entire lifecycle. In this role, you will collaborate closely with DMS systems engineering, development, service, manufacturing, quality, and field teams to drive serviceability and operational excellence. You will translate customer and field insights into service concepts, requirements, and design enhancements, leveraging service and reliability data to improve system availability, safety, and maintainability. In addition, you will work cross-functionally with other CT teams to manage scanner-level interfaces and dependencies that impact DMS service performance.
Your role:
Develop service concepts and features based on customer, field engineer and service organization needs.
Translate service needs into requirements, service CTQs and design inputs.
Assess serviceability for installation, calibration, troubleshooting, repair, preventive maintenance, and replacement of serviceable items.
Participate in architecture and trade-off studies to ensure service needs are considered in design decisions.
Review DMS designs to confirm they meet service requirements, including relevant hardware, software, electrical, mechanical and thermal aspects.
Contribute to service-related verification activities, including defining service scenarios and evaluating service procedures and tools.
Work with customers, field engineers, and engineering teams to investigate and resolve DMS-related field issues.
Analyze field feedback, maintenance data, reliability trends and service performance
Translate findings into recommendations for hardware, software and service improvements.
Support failure analysis and risk assessment activities, including DFMEA.
Prepare and maintain service documentation, including service procedures, troubleshooting guidance and technical information for field tams.
Share service knowledge with relevant teams and support field engineers as needed.
Coordinate with scanner-level teams on interfaces and integration topics that affect DMS service.

We are looking for a highly motivated and technically curious QA Engineer to join our Backend Infrastructure team on a 1-year fixed term contract. In this role, you will validate large-scale enterprise backend systems used in healthcare environments, ensuring quality, reliability, performance, and operational stability
Your role:
Design and execute functional, integration, system, regression, and end-to-end manual tests for backend infrastructure components and complex distributed systems.
Validate installation, upgrade, migration, configuration, backup, recovery, and deployment workflows across single-server, clustered, distributed, and cloud-based environments.
Work closely with software engineers, DevOps, automation teams, and product stakeholders to investigate failures, improve testing strategies, verify fixes, and contribute to reliable software releases.
Investigate Windows, IIS, networking, database, and service-level issues by analysing logs, diagnostics, system behaviour, and infrastructure dependencies.
Participate in reliability improvement initiatives, design reviews, and post-incident investigations to strengthen overall product quality throughout the development lifecycle.

department. You will be responsible for gathering, analyzing, and reviewing system-level and sub-system requirements, coordinating system partitioning and total system integration using systems engineering practices.
Your role:
Contribute to system architecture, design, and integration of a complex CT subsystem.
Perform hands-on lab work, including system bring-up, debugging and root-cause analysis.
Own and maintain system-level documentation (requirements, specifications, interfaces, design rationales).
Support verification and integration activities across multiple CT platforms.
Lead technical topics and collaborate closely with HW, SW, Mechanics, Physics, Manufacturing, Quality, and Service teams.
Support field and production issue investigations and lifecycle improvements.

we are looking for a Senior Mechanical Engineer.
In this role, you will lead all mechanical aspects of the product in R&D projects, taking it from concept to full scale development while working with multidisciplinary teams that include system engineering, physics, electronics, software, project managers, and others. You will serve as a technical focal point for mechanical design decisions, balancing performance, manufacturability, reliability, and cost.
Your role:
Lead the mechanical design including 3D models, drawings, prototype manufacturing, and production transfer.
Provide solutions that optimize performance, service, manufacturability, and cost.
Perform required analysis, testing, troubleshooting, and documentation.
Work with local and global teams inside and outside Philips to answer design, service, and production challenges.
Own mechanical risk identification, mitigation plans, and design reviews
Operate in a multidisciplinary environment under conflicting constraints of performance, reliability, cost, and development schedule.