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A fintech + AI startup building a global fraud-free commerce ecosystem are seeking a Commercial Support & Service Manager to build and lead a world-class support organization from the ground up. The role includes owning the end-to-end merchant experience, designing operational frameworks, and guiding the team as the company scales globally.
This isnt your classic technical support role. If your background is mainly Tier 13 IT support, helpdesk work, or deep systems/debugging troubleshooting, this probably wont be the best match. In this role, youll be partnering with our merchants, not handling internal systems or infrastructure issues.
The company is located in Modi'in, central Israel. Hybrid work model.
Responsibilities:
Lead all support activities including inbound support, service delivery, triage, escalations, and performance management
Define SLAs, communication standards, and quality expectations to ensure consistent, high-quality merchant interactions
Manage and mentor a remote team, including training, QA, and coaching systems
Build workflows, documentation, escalation paths, and operational frameworks for a mature support function
Collaborate with Product, Customer Success, Onboarding, and Operations to resolve friction and improve the merchant journey
Analyze recurring issues, provide actionable insights, and support product improvements.

The work includes requirements understanding, TEST process planning, TEST plan design, TEST execution and results reporting Evaluate, troubleshoot and TEST the software in search of bugs and errors Push for bug fixes, retesting and follow-up Regression testing Manual testing of GUI (WEB) and Native application for the released features Close work with development and product Follow established organizational processe

A leading Israeli company specializing in SaaS-based software solutions for managing organizations Human Resources, is looking for a Systems Analyst to define and specify web and mobile systems, from planning to production.
Key Responsibilities:
Define web and mobile systems, create Detailed Design documents.
Understand business and technical requirements, coordinate with development and production teams.
Conduct testing, optimize web systems, and provide maintenance and support.

A leading software company specializing in human capital and payroll management systems, is looking for a talented professional to join the SAP Payroll team.
As an SAP Payroll (PY) Implementer, you will be responsible for the ongoing maintenance, development, and implementation of the SAP Payroll module. The role involves working closely with clients and adapting to evolving regulatory requirements.
Key Responsibilities:
Analyze and define software solutions, reports, and tools for payroll management based on regulatory standards and client needs
Implement processes in the areas of payroll, time and attendance, and human resources
Support development processes, including testing and monitoring
Collaborate with internal departments and external authorities as needed
Maintain ongoing communication with clients for system support and new requirements.

Required Senior QA Engineer
Description
A fast-growing medical device company developing advanced respiratory diagnostic systems that combine hardware, algorithms, embedded software, and cloud analytics.
The QA & Validation Lead will establish software and system verification and validation processes, take ownership of product quality, and ensure compliance with top regulatory and clinical standards.
Key Responsibilities:
Develop, design and execute detailed test plans and protocols for both black-box and white-box testing methodologies
Perform testing: product validation and verification of software, algorithmic, hardware, and cloud components across integrated medical device systems
Take ownership of product quality including test coverage and release readiness
Support development activities such as bug life-cycle management and identification of requirement / design gaps
Develop and maintain test scripts and automation to enhance testing processes
Write, review, and maintain documentation to support regulatory compliance
Support interactions with and submissions to local and global regulatory and certification bodies as needed.

A fast-growing fintech AI start-up company, focused on eliminating fraud and chargebacks in online commerce, is looking for an experienced Senior Data Engineer.
In this Roll, you will build large-scale, cutting-edge data solutions for fraud prevention, with the potential to grow into a technical leadership role.
The company is located in Modi'in, central Israel. Hybrid work model.
Responsibilities
Build and maintain scalable data pipelines and ETL processes.
Design complex data models and optimize data architecture.
Collaborate with teams to deliver high-quality, compliant solutions.
Troubleshoot production issues and implement best practices.
Recommend new technologies to enhance the data infrastructure.

Join the Team Behind the Worlds Live Stories we are a global leader in live IP-video solutions, trusted by broadcasters, sports organizations, content creators and public safety agencies in over 150 countries. Our technology is behind the scenes of some of the worlds most compelling live moments. Were on a mission to create more value from video by making live production smarter, faster, and more efficient. Our powerful IP-video EcoSystem streamlines every stage of the workflow from contribution and production to distribution. Our people are P.R.O.s, (Pioneering, Reliable, Open) fun loving, but professional in short, they are good people to do good work with. If that sounds like something youd like to experience first-hand, please do get in touch.
About the Job As a Product Manager in the Public Safety domain, you will define and drive the strategy for our company's end-to-end solutionscovering both hardware and software designed for the unique needs of public safety organizations. You will develop a deep understanding of this market, identify customer requirements, and build a clear roadmap that delivers innovative, reliable solutions for critical operations. You will serve as the focal point for the public safety domain, working closely with engineering, SW/HW teams, sales, and other stakeholders to ensure the successful delivery of products that meet customer expectations and support our company's business goals.
Roles & Responsibilities
* Market Analysis and Strategy Development:
* Conduct in-depth research to understand the public safety sector, its challenges, and trends.
* Develop a clear vision and strategic roadmap for our company's public safety solutions.
* Customer-Centric Development:
* Translate customer and user needs into prioritized backlogs and product requirements.
* Build and maintain strong relationships with public safety customers to gather insights and validate product concepts.
* Cross-Functional Collaboration:
* Work closely with engineering, sales, marketing, and other product managers to ensure seamless integration of features and technologies.
* Act as the primary liaison between technical teams and business stakeholders.
* Operational Excellence:
* Oversee the successful delivery of public safety products and services, ensuring they meet quality and performance standards.
* Optimize customer-facing workflows to enhance User Experience and operational efficiency.
* Go-to-Market Support: Collaborate with sales and marketing teams to create compelling materials and strategies for product

At Infinidat, we help enterprises and service providers empower their data-driven competitive advantage at scale. We are a leading provider of enterprise-class storage solutions. The company’s software-focused architecture delivers sub-millisecond latency, 100% availability, and scalability with a significantly lower total cost of ownership than competing storage technologies. We’re looking for passionate and bright individuals who wish to take part in the design, development, and all technical aspects of INFINIDAT’s Big Data team. The selected candidate will be part of a professional team that develops various applications - from massive infrastructure, through complicated distributed systems, to plug-ins for 3rd-party enterprise applications. Most development is in Python and some other languages as well, while using a wide range of operating systems, technologies, and architectures. Our big data solutions are cloud-based with secure access allowing predictive analytics (trends, anomaly detection, planning, etc.), early issues detection while analyzing a massive stream of events, and much more. You can be part of it!



Responsibilities:

* Design and develop using Python in a Big Data environment.
* Integrate solutions with existing systems and technologies.
* Troubleshoot and debug existing solutions.
* Write and maintain documentation for solutions.
* Participate in code reviews, providing feedback and suggestions for improvement.

Who we are: Allot is an industry leader in network security and visibility. A global growing company in cyber-security with a strong Tier1 customer base. We embrace an Agile way of working, priding ourselves on being fast, diverse and dynamic. We are real team players who are ready to go the extra mile to succeed. We believe that anyone can make an impact and together our team spirit makes all the difference. This is your opportunity to develop, professionally and personally. What we’re looking for: Business partner for senior management supporting them with financial data and analysis. What you’ll do:
* Support the annual budget process and perform ongoing budget control.
* Prepare and analyze quarterly and annual forecasts including input from business leaders.
* Provide business leaders with ongoing financial reporting, main takeaways and recommendations to support decision making.
* Consolidation & analysis of company worldwide results compared to prior periods, budget and forecast.
* Preparation of periodic reports, presentations and ad hoc analysis for senior management.
* Lead the development of new reports; Initiate process improvements and reporting automations, including implementation of relevant AI tools, to increase efficiency and accuracy.
* Collaborate with various departments and stakeholders within the company.
* Manage HC & Payroll analysis. Support the implementation process of a new HC tool.

Region (Website):
Israel ( N/A)

A Software company in Tel Aviv is hiring an Applicative and Infrastructure DBA to join it's development department.
Responsibilities:
Database development and management of a large SaaS system serving hundreds of thousands of users.
Offer support for production systems, including database monitoring, tuning, and troubleshooting.
Demonstrate strong interpersonal and communication skills, contributing positively as a team player.

A Global Software company is seeking a hands-on and creative AI Business Solutions Builder to join her AI Center of Excellence. In this role, you will design, build, and deploy intelligent agents and end-to-end workflows using no-code tools (n8n, Copilot Studio, etc.), turning business needs into scalable AI-powered solutions. You will work closely with stakeholders to understand requirements, shape workflows, and accelerate the companys AI transformation.
Responsibilities
Analyze business processes and identify opportunities for AI-driven solutions.
Build and optimize agent-based workflows using n8n, Copilot Studio, and other low/no-code platforms.
Create and refine prompts to ensure effective interactions between users, agents, and LLMs.
Define solution architecture, integrations, and logic flows for multi-agent systems.
Translate business needs into structured functional requirements.
Establish best practices and reusable frameworks with the AI CoE team.
Monitor and improve solution performance using data-driven insights.