we are inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.
By creating an AI-powered IT platform, our company's all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.
we are seeking a strategic and data-driven Business Data Analyst to join our team!
we are seeking a strategic and data-driven Business Data Analyst to join our team.
In this role, you will take a meaningful part in analyzing business performance, customer acquisition, and go-to-market strategies. You will work with multiple data sources, refine and develop key performance metrics, and surface opportunities to optimize our market penetration and customer engagement efforts. Your analytical insights will directly support strategic decision-making and drive growth across our marketing functions. You will leverage strong analytical expertise to deliver clear, actionable insights that shape our business strategies and overall performance.
Responsibilities:
Develop a deep and holistic understanding of data models related to customer acquisition, marketing funnel, new product launches, revenue, and broader business performance.
Design and implement scalable data models, KPIs, and predictive analytics to support go-to-market and broader strategic initiatives.
Build, maintain, and monitor reports, dashboards, and performance metrics to track business health and progress toward growth targets.
Analyze large and complex datasets to identify trends, opportunities, and potential risks across customer segments and market channels.
Communicate insights, findings, and strategic recommendations to executive leadership and cross-functional partners.
Collaborate closely with stakeholders to align data initiatives with business objectives and serve as a trusted analytics partner.
Requirements: 5+ years of experience as a Business Analyst, Data Analyst, Marketing Analyst, or a similar analytical role in a tech, SaaS, or digital environment.
Demonstrated ability to work with complex, multi-source data sets (including CRM systems, marketing platforms, and web analytics) and translate them into meaningful insights.
Strong understanding of data pipelines, data modeling, and data governance, with experience turning raw data into clear, actionable recommendations.
Hands-on proficiency with leading data visualization tools (e.g., Tableau, Power BI, Looker, QlikView).
Excellent SQL skills, including querying large datasets and optimizing performance.
Advanced analytical and problem-solving skills with exceptional attention to detail and data accuracy.
Bachelors degree in a quantitative field (e.g., Business, Economics, Data Science, Analytics).
Experience working with go-to-market, sales, or customer acquisition data is an advantage.
Previous experience in a B2B SaaS or digital/tech environment is a strong plus.
This position is open to all candidates.