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We are looking for an Atlassian Platform Expert & Enterprise AI to join our IT Team as a temporary 1 year maternity leave (MLA) replacement, who has a passion for collaboration tools, process optimization, and IT service management, who has a desire to streamline workflows, improve user experience, and ensure the successful implementation and management of Atlassian tools like Jira, Jira Service Desk, and Confluence.
We use an interesting and mixed technology stack: Jira Software, Jira Service Management, Confluence (Wiki), and integrations with various internal systems and third-party tools.
In this position, you will use your expertise in configuring Atlassian tools and will drive the implementation and continuous improvement of Jira-based workflows, manage Jira Service Desk projects, maintain documentation in Wiki, and ensure the delivery of high-quality solutions aligned with business needs.
Key Responsibilities
Manage and design Jira Service Management projects, workflows, screens, custom fields, SLAs etc.
Develop and maintain custom automation rules, queues, forms, and dashboards to improve efficiency and visibility
Collaborate with stakeholders across our company departments to gather requirements, provide solutions, and ensure alignment with organizational goals
Monitor system performance, manage platform upgrades, and apply best practices for platform reliability and scalability
Create and deploy AI based projects or solutions that enhance business operations, drive innovation, and improve decision making across various domains.

Salesforce Technical Architect | Abra | Israel Abra is a leading Israeli tech company that delivers cutting-edge digital solutions and full-scale implementation services to top-tier organizations. We're known for driving innovation, technical excellence, and long-term partnerships across various industries. We’re currently seeking a Salesforce Technical Architect to join a strategic enterprise project. This is a hands-on leadership role in a fast-paced, multi-system environment that combines deep technical expertise with architectural vision. You'll be responsible for designing and implementing complex Salesforce-based solutions, leading integrations, and guiding cross-functional teams toward technical excellence. What You’ll Do:
* Design and lead complex Salesforce technical architectures, with a strong focus on performance, scalability, and security
* Analyze business and technical requirements and translate them into robust solutions
* Develop custom Salesforce components using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs
* Plan and implement integrations with third-party systems (ERP, CRM, and custom platforms)
* Lead DevOps and CI/CD processes using tools like Azure DevOps and Git
* Perform technical feasibility checks and recommend enhancements
* Mentor and guide developers and implementation teams, ensuring adherence to coding and process standards
* Collaborate with QA, analysts, and stakeholders to ensure successful project delivery
* Stay up-to-date with the latest Salesforce innovations and apply them to improve system performance

We are looking for a hands-on, proactive DBA to join our growing SASE R&D DevOps group. As our dedicated Database Administrator, you will own the operational and performance aspects of our database stack and work closely with R&D engineers, SREs, and QA to ensure our data layer is resilient, efficient, secure, and scales with our business.
This is not a siloed infrastructure-only role - you will partner deeply with developers from design to production, provide input on data modeling and query optimization, and ensure best practices across the board, from schema design to observability, disaster recovery, and upgrades.
We are in a period of hyper-growth - both in terms of customer adoption and engineering scale. This brings exciting challenges in performance, scalability, cost-efficiency, and reliability. Youll play a key role in shaping how our data infrastructure supports this scale and future-proofs our platform.
Why Join Us
Be a core player in our hyper-growth journey - influencing how we scale our platform to support growing enterprise demand.
Collaborate with a top-tier R&D team building a modern, cloud-native SASE platform.
Take real ownership of mission-critical systems in an environment that values technical excellence and impact.
Key Responsibilities
Own and operate production and pre-production databases, including:
MongoDB (Atlas)
Redis (AWS ElastiCache Valkey)
RabbitMQ (EC2-based cluster)
Additional databases as our platform evolves
Work closely with developers to optimize data models, indexes, and queries across the SDLC (design, QA, staging, production).
Partner with SREs to ensure high availability (99.99% uptime), disaster recovery, monitoring, and performance tuning.
Plan and execute schema changes, index strategies, and database version upgrades with zero or minimal downtime.
Set up and enforce backup, restore, and retention policies aligned with compliance and availability needs.
Implement and maintain observability tools and alerting for the data infrastructure.
Lead cost optimization of all data services rightsizing, usage analysis, cleanup, and architecture alignment.
Troubleshoot and resolve data-related incidents; participate in on-call rotations and post-mortems as needed.

We are looking for an experienced BI Developer with strong analytical and engineering capabilities and a business-oriented mindset to join our team. We seek a candidate who can independently lead end-to-end data processes, understand business challenges, and deliver actionable insights that align with organizational goals. As a key member of our team, youll need the ability to partner with cross-functional teams, communicate effectively with both technical and non-technical stakeholders, and think strategically to address evolving business needs.
We are searching for a curious and initiative-taking individual who can delve deep into business problems, perform in-depth analyses on datasets containing millions of records per day, and extract impactful insights to support data-driven decisions. This is a unique opportunity for someone with 23 years of BI development and analytical experience to play an essential role in scaling operations within a rapidly growing, dynamic environment.
If youre passionate about turning data into actionable strategies and thrive on solving complex business problems, Aura is the place for you to grow and make a difference.
What you'll be doing:
Analyze complex datasets and extract meaningful insights. Identify trends, patterns, and correlations within the data to inform strategic decision-making.
Design, manage and maintain analytics products and BI solutions for the entire group.
Create clear and visually compelling reports and dashboards to present analytical findings to key stakeholders. Collaborate with cross-functional teams to develop customized reporting solutions that address specific business needs.
Work closely with multiple teams (R&D, Product, Monetization and more) to understand business objectives and provide analytical support for strategic initiatives. Translate business requirements into actionable analytical tasks and deliverables. Proactively identify opportunities for process improvement and optimization based on data-driven insights.

We are looking for a Salesforce Service Cloud Specialist to join our team!
Key Responsibilities
Manage projects from all aspects define project scope, structure, work plan, and timeline working with both business stakeholders & other MIS teams.
Design and implement scalable solutions based on the Salesforce platform, 3rd party apps, and best practices
Hands-on implementation including custom objects & fields, Lightning pages, Flow, validation rules, roles & permissions, etc.
Characterize the needs and requirements of business owners.
Explore and suggest improvements to existing processes innovate!
Support users with their problems by solving bugs or improving system logic.

Were looking for a Salesforce CPQ Solutions Engineer to lead the design and delivery of scalable, efficient CPQ systems that streamline quoting, pricing, and sales processes. If youre passionate about translating complex pricing models into powerful automation, and enjoy collaborating with cross-functional teamsthis is the role for you.
The ideal candidate combines a solid understanding of business pricing strategies with hands-on experience in building scalable, maintainable CPQ systems that enhance sales efficiency and ensure quoting accuracy.
This role is both strategic and technical, requiring close collaboration with cross-functional teams including sales, finance, and operations.
Key Responsibilities:
End-to-End CPQ Implementation
Lead the design and build of Salesforce CPQ implementations from requirements gathering through deployment and support.
Translate complex business pricing structures into automated CPQ configurations.
Own the technical setup of product catalogs, price rules, discount logic, approval processes, and quote templates.
Pricing Strategy & Business Modeling
Work with business stakeholders to understand pricing models: subscription, usage-based, tiered, volume, and hybrid models.
Support bundling strategies, SKU rationalization, and guided selling logic.
Build rules that reflect approval thresholds, partner discounts, and contract conditions.
Advanced CPQ Configuration
Implement:
Product, Price, Constraint, and Lookup Rules
Dynamic bundles, guided selling flows, configuration attributes
Custom quote templates, document generation, and approval automation
Ensure modular, scalable, and well-documented configuration that aligns with long-term growth.
Cross-Functional Collaboration
Serve as the subject matter expert for CPQ across departments.
Partner with Sales Ops, RevOps, Finance and Information Systems to align CPQ systems with the companys go-to-market strategy.
Provide enablement materials and training for end-users and administrators.
Project & Stakeholder Management
Drive project delivery: scope, timeline, risk management, and deployment.
Communicate clearly with both technical and non-technical audiences.
Maintain a service-oriented mindset that supports adoption and business satisfaction.

We are looking for a CRM Dynamics Developer to join our CRM Division. You will design, develop, and implement CRM Dynamics 365 solutions, including custom modules, workflows, business rules, reports, and dashboards. The role also includes integrations with other systems, troubleshooting, upgrades, and supporting end users. You will collaborate with IT, development teams, and business stakeholders across Sales, Marketing, and Customer Service.