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Deal Desk team is looking for a new member to join its staff. The team reviews large, complex, or discounted quotes to provide guidance and recommendations on deal pricing, discount structure, and contract terms, driving profitability in-line with strategic objectives.



Key Responsibilities
Review business cases in the NSP (Non-Standard Pricing) cycle and provide recommendations to decision makers
Act as a sales advocate and collaborate with internal teams to understand the specifics of each deal, support smarter decision-making, and suggest upsell opportunities when appropriate
Work cross-functionally with all departments that may have a direct impact on quoting requirements (Sales Operations, Finance, Order Management, etc.) to ensure audit and business guidelines are understood and followed and that all requirements are met
Encourage and challenge sales representatives to structure deals that maximize value and profitability for
Initiate ideas of improvements, educate the field and provide added value to business
Assist in streamlining key operational workflows to support efficient and sustainable growth
Flexibility in daily shifts, and extended shifts at the end of the quarter

We are looking for a Account Manager.
Responsibilities:
Develop and execute comprehensive account plans, including upselling and cross-selling, to maximize revenue and customer lifetime value.
Secure enterprise-level contracts by skillfully negotiating terms with C-level executives and key decision-makers.
Build and maintain strong, trust-based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
Gain a comprehensive understanding of your assigned accounts' business landscape, technical solutions utilizing FinTech-as-a-Service offering, and industry trends to identify new growth opportunities.
Act as a trusted expert, educating customers on the use, benefits, and value proposition of products and the broader payments landscape.
Continuously update your knowledge through training, self-study, and industry research to remain at the forefront of product offerings and industry trends.
Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.

We are looking for a Partner Relationship Manager for Partnerships Acquiring.
The partnership channel supports fast growing innovative partners like Paynt, CCV, Mollie and Littlepay. Through our partnership channels supports thousands of small to mid-size merchants. We have a track record of growth with Payment Facilitators and Independent Sales Organizations due to our strong product offering. We pride ourselves on our customer intimacy and being able to act fast to meet our partners evolving needs.The role.
The Partner Relationship Manager is responsible for building up and maintaining a strong relationship with current and future partners. This involves being a part of the sales cycle and managing the partner relationship. Communications and relationship management with key partners is mostly held at the C-level.
The successful candidate will be someone of the calibre and ability to make an immediate impact. They will need to be comfortable working in a business that operates at pace and cutting through any complexity. They will have intellectual horsepower, resilience, and strong interpersonal skills to get different teams aligned for large projects.
The role reports into the Head of Partner Relations. Location is office based out of Tel Aviv, workdays are Monday-Friday. The role will involve some travelling to meet partners across Europe.
Responsibilities:
Manage the Commercial, Contractual and Strategic activity for a designated list of partners
Regular engagement with partners as a representative of the business to identify partners needs
Create and drive strategic Relationship Management within each designated account to increase revenue and ensure stickiness
Maintain positive relationships with clients and manage expectations
Work closely with the product team, sales, support, marketing and management to continuously drive the best experience for our existing and potential partners.
Manage and prepare quarterly business reviews with partners.
Look for, and close, up-sell opportunities with partners for other products that the company may offer that are not currently being utilised by the partner.

We are looking for a Escalation Engineer.
Responsibilities:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.

We are looking for a Sales Engineer.
As a Sales Engineer will be responsible for:
Be part of a global team of Sales Engineers.
Delivering great end-to-end integrations, working in tandem with Product, Engineering and Informing the product roadmap based on our clients needs.
Gathering information, defining, and documenting integration plans.
Partner success - working across our cross-functional team.
Creating and delivering personalized technical sales presentations.
Evangelizing the product and our network in the technical community.
Face-to-face representation at partners and conferences.
Monitoring technical performance metrics as the client ramps up.