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Required Manager, Technical Support Engineer - Tier 3
Tel Aviv
Excited to lead a global team of experts and solve the toughest technical challenges?
As a Manager, Technical Support Engineer, you'll head our Tier 3 support engineering team, the final escalation point for the most complex issues before they reach R&D. You'll empower your team to provide swift and effective resolutions, partner closely with R&D, Product, and GTM teams, and drive process improvements that impact our most important customers.
As a Manager, Technical Support Engineer - Tier 3, you will:
Lead and Mentor: Manage and develop a global team of highly skilled Tier 3 Technical Support Engineers. You will provide technical mentorship and performance feedback to ensure your team's continued growth and success.
Drive Technical Resolution: Oversee daily operations, ensuring your team effectively troubleshoots and resolves complex escalated issues that Tier 1 and 2 support cannot handle.
Act as an R&D Liaison: Serve as the primary point of contact for all high-priority escalations. You will integrate the technical data from your team with the customer context from our GTM teams to provide a complete picture to R&D, allowing them to focus on diagnosis and resolution.
Proactive Issue Management: Systematically identify recurring issues or "themes" across all incoming escalations. You will partner with the R&D team to define and execute action plans to reduce bug volume and improve overall product quality.
Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of our technical escalation workflow.
Incident Management: Lead and coordinate the response to major technical incidents, ensuring a structured approach to problem-solving and communication across teams.

Required Engineering Team Lead - Email Processing & Smart Trackers
Tel Aviv
Ready to lead one of our most impactful platform teams?
Join us as an Engineering Team Lead in our AI Platform division the force behind intelligent email processing, AI-powered conversation insights, and robust data compliance systems that power applications used by thousands of companies.
In this role, youll sit at the intersection of scalable infrastructure, machine learning innovation, and privacy-first engineering leading a high-performing team to tackle complex challenges in communication intelligence and data governance. If youre passionate about driving technical excellence and building the foundation for our core experiences, this is your opportunity to make a lasting impact.
As the Engineering Team Lead, you will:
Lead and expand a growing team of backend and frontend engineers.
Collaborate closely with the Product Manager to shape the teams roadmap, balancing both product goals and engineering priorities.
Lead by example, driving continuous improvement and optimization of our core application infrastructure.
Design and architect long-term technical solutions that deliver a significant impact on both our wide platform and customers.
Own a critical, high-load system at the heart of our operations combining advanced AI capabilities with exceptional speed and efficiency.
Coach, mentor, hire, and grow individuals on the team to reach their full potential.

Required Senior ML Backend Engineer
Tel Aviv
As a Senior Machine Learning Backend Engineer, you'll architect and build the high-performance backend systems that power our AI at massive scale, craft real-time ML serving innovative solutions, and play a pivotal role in our mission to revolutionize the way companies understand their customer interactions. We're seeking a Java professional who can leverage their deep knowledge to drive our backend development to new heights.
You will be responsible for:
ML Serving Architecture: Design and implement high-performance inference APIs and model serving backends using Java & Python.
Model Lifecycle Management: Build systems for model versioning, A/B testing, canary deployments, and automated rollbacks.
Integration Platform: Create robust APIs and SDKs that enable product teams to seamlessly integrate AI capabilities.
Observability & Monitoring: Build comprehensive metrics, logging, and tracing systems for ML workloads.
Cross-team Leadership: Mentor engineers & researchers, drive technical decisions, and influence platform architecture across the organization.

Required Senior Backend Engineer
Tel Aviv
As a Senior Backend Engineer, you'll dive into complex technical challenges, craft innovative solutions, and play a pivotal role in our mission to revolutionize the way companies understand their customer interactions. We're seeking a Java professional who can leverage their deep knowledge to drive our backend development to new heights.
You will be responsible for:
System Design and Development: Lead the design and implementation of backend services and APIs using Java technologies, ensuring scalability, reliability, and performance.
Problem-Solving: Analyze and solve complex technical challenges across the stack, from architecture to implementation.
Collaboration: Work closely with Product Managers, UX designers, and Frontend Engineers to deliver features that meet user needs and business goals.
Ownership: Take ownership of features throughout their lifecycle, from initial concept to deployment and maintenance.

Required Experienced Backend Engineer (Java)
Tel Aviv
As an Experienced Backend Engineer specializing in Java, you'll tackle complex technical challenges from architecture to code crafting inventive solutions that drive scalable, production-grade systems, embracing cutting edge technologies, and shaping our SaaS product from inception to execution. If you thrive on ownership, collaboration, and pushing technical boundaries in a dynamic startup environment, this role offers an opportunity to make a significant impact.
As an Experienced Backend Engineer You will:
Tackle complex technical challenges at various levels - architecture, code, and productby developing solutions that balance innovation and practicality while considering both short-term and long-term needs.
Develop complex systems and services that run in production at scale
Explore & learn new fields, APIs and cutting-edge technologies including AI and ML.
Be the owner of the features you develop, while collaborating with product and UX teams from thinking and wireframes processes to production.
Be a part of a successful startup technology team that translates our vision into a solid SaaS product that performs, scales, and is easy to use.

Required Analytics Engineer
Tel Aviv
Want to shape how data drives product decisions?
As an Analytics Engineer, youll design the foundations of our data infrastructure, build robust and scalable data models, and empower teams across the organization with actionable insights that fuel our product direction.
As an Analytics Engineer, you will:
Design and implement robust data models to transform raw data into analytics-ready tables, enabling confident decision-making across product and business teams.
Own and maintain our dbt pipelines with a focus on scalability, modularity, and clear documentation.
Continuously evolve our data models to reflect changing business logic and product needs.
Build and maintain comprehensive testing infrastructure to ensure data accuracy and trust.
Monitor the health of our data pipelines, ensuring integrity in event streams and leading resolution of data issues.
Collaborate closely with analysts, data engineers, and product managers to align data architecture with business goals.
Guide the analytics code development process using Git and engineering best practices.
Create dashboards and reports in Tableau that turn insights into action.
Drive performance and cost optimization across our data stack, proactively improving scalability and reliability.

We are seeking an experienced engineer to join the Sensor team in pushing the boundaries of real-time, client-side JavaScript development.
Responsibilities:
Drive the design, development, and optimization of advanced JavaScript techniques to collect signals (user behavior, device characteristics, browser APIs) securely and efficiently.
Own the full code lifecycle: architecture, development, deployment, monitoring, and continuous improvement.
Guide the teams technical direction, balancing innovation with stability and scalability.
Lead, mentor, and grow a team of talented core JavaScript engineers focused on building detection sensors that operate across diverse browsers and devices.
Collaborate closely with Product, Research, Security, and Engineering teams to align technical execution with broader product goals.

We are seeking an experienced and hands-on Tech Lead to join the Sensor team in pushing the boundaries of real-time, client-side JavaScript development.
Responsibilities:
Drive the design, development, and optimization of advanced JavaScript techniques to collect signals (user behavior, device characteristics, browser APIs) securely and efficiently.
Own the full code lifecycle: architecture, development, deployment, monitoring, and continuous improvement.
Guide the teams technical direction, balancing innovation with stability and scalability.
Lead, mentor, and grow a team of talented core JavaScript engineers focused on building detection sensors that operate across diverse browsers and devices.
Collaborate closely with Product, Research, Security, and Engineering teams to align technical execution with broader product goals.

Required Senior Full Stack Developer
About The Position
We built a platform that builds businesses. From launching and managing to growing a business, we are the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses
Our Guidance Engine assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard.
Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey.
We believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business.
We Need You!
Our developers take full ownership of both front-end and back-end tasks, driving projects from initial concept to live production. Youll build seamless user interfaces, and scalable backends, and see your work empower businesses worldwide.
In our full CI/CD environment, youll collaborate closely with a passionate team, and enjoy the freedom and responsibility to deliver impactful, high-quality solutions that make a difference daily.
Key Responsibilities:
Collaborate with product managers, designers, and fellow engineers to bring ideas to life.
Build next-generation web applications focused on user experience and scale.
Create efficient and reusable front-end abstractions and systems.
Craft secure, scalable, and maintainable backend services.
Lead architecture design, implementation, and monitoring of solutions.
Perform code reviews and promote best practices in software development.
Champion modern technologies and approaches in software deployment and monitoring.
Nice-to-know:
Location: We are based in Rothschild, Tel Aviv.
Hybrid Work Model: 4 days in the office and one day from home.

Were Looking for a Product Analyst Join Our Data Driven Journey!
As a data-driven organization, insights from our Data Team are essential to shape our strategy and improve the experiences of our customers. Were looking for a highly motivated data analyst to join our team and work in a dynamic Big Data environment.
You are detail-oriented, analytical, and passionate about understanding user behavior. In this role, youll turn data into actionable insights, influence product decisions, and help drive the success of our platform.
Key Responsibilities:
Analyze user behavior: Monitor and evaluate website activity patterns and user flows to enhance usability and customer experience.
AB Testing: Conduct in-depth analysis of AB tests to provide stakeholders with actionable, data-driven recommendations for product and user value enhancements.
Metric Monitoring & Insights: Track product performance metrics, identify trends, and raise alerts on significant changes. Perform periodic and ad-hoc analyses to recommend impactful solutions.
Visualization & Reporting: Create and maintain dashboards, reports, and daily summaries that present key SaaS metrics and actionable insights.
Collaborate Cross-Functionally: Work closely with teams across Product, Marketing, Customer Success, Finance, and Management to support data-driven decision-making.
Nice to know:
Our amazing offices are based in Rothschild, Tel Aviv
Our hybrid work model entails working four times in the office and one time from home.

Were looking for a Senior Android Developer to join our amazing growing team where each team member makes an impact.

Responsibilities:
As part of the development team, you will be responsible for creating new state-of-the-art UI and UX.
Implementing complex client-side algorithms and business logic reaching our multi-million user community.
From designing the architecture, through talks with the product team on the look and behavior of the app, to optimizing for speed and finalizing the experience to the smallest details.
Translate designs and wireframes into high-quality code. Design, Code, Test, Automate, Troubleshoot, and be awesome.

Job Type: Full Time.
Job Location: Beer Sheva, Hybrid, Tel-Aviv.