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We are looking for a sharp Cloud Support Team Lead to join our R&D Organization and Lead a global team of passionate and talented Tier 1 - Tier 3 Technical Support Engineers.
Job Id: 24587
Key Responsibilities:
Supervise, coach, and mentor a team of Tier 1 - Tier 3 Technical Support Engineers
Monitor and evaluate the performance and productivity of the team and provide feedback and guidance
Handle escalated technical issues on complex systems and resolve them in a timely and professional manner
Establish and maintain best practices and procedures for technical support
Take an active role in continuously improving our product by interacting directly with our customers and our Developers & Cyber Teams, to make sure our company meets its ambitious goals.
Work in a fast-paced environment and handle multiple priorities with a sense of urgency.

Required Director, Global IT Services Organization
Israel: Tel Aviv/ Hybrid
IT & System Administration | Full Time | Job Id: 24610
Why Join Us?
The Global Head of IT Services Organization is a pivotal strategic and operational leader responsible for delivering world-class IT support services across a multinational enterprise. This role oversees a geographically distributed Help Desk and End-User Services team and is charged with defining, executing, and continually improving operational excellence. Reporting directly to C-Level leadership, the incumbent will partner with cross-functional leaders to ensure a seamless employee experience, robust compliance, and efficient service operations.
Key Responsibilities:
Global Leadership & Team Management
Lead, mentor, and develop a global Help Desk and IT Services team of approximately 50 employees located across multiple time zones.
Establish and nurture a culture of accountability, customer focus, and continuous improvement within the team.
Optimize staffing models, shift coverage, and skill development plans to ensure the right mix of expertise and availability.
Service Delivery Excellence
Own the end-to-end IT service delivery process, ensuring consistency and quality across all regions.
Define, monitor, and optimize key performance indicators (KPIs), such as SLA adherence, resolution time, and customer satisfaction (CSAT).
Analyze performance data to identify trends, gaps, and opportunities for service improvement.
Automation, AI & Process Innovation
Implement automation initiatives, AI tools, and scalable workflows to increase operational efficiency.
Standardize global processes based on ITIL best practices to ensure consistency and reliability.
Drive the adoption and effective utilization of modern IT Service Management (ITSM) tools.
Cross-Functional Collaboration
Work closely with HR, IT Operations, and Security teams to support employee lifecycle processes and regulatory compliance.
Partner on internal and external audits, access governance, and vendor management activities.
Foster strong relationships with other business units to align IT service delivery with organizational goals.
Strategic Planning & Executive Reporting
Provide actionable insights and regular updates directly to C-level leadership.
Create and maintain multi-year service strategies and roadmaps that support business growth and transformation.
Prepare and present quarterly and annual performance reviews, highlighting achievements, challenges, and future plans.
Governance, Risk & Compliance
Ensure all IT service processes meet internal and external regulatory requirements and industry standards.
Develop, maintain, and enforce policies, standard operating procedures (SOPs), and operational documentation.
Oversee IT asset tracking and license compliance to minimize risk and maximize value.

Required Software Developer- ThreatCloud AI
Israel: Tel Aviv/ Hybrid
R&D | Full Time | Job Id: 24339
Why Join Us?
ThreatCloud AI is the intelligence engine powering our entire security ecosystem. We're looking for a talented, passionate and highly motivated software developer who gets excited about building mission-critical systems that can't go down.
You'll architect and scale cloud-native services that analyze threats and stop attacks as they happen - not tomorrow, not in five minutes, but now. Every line of code you write directly impacts the security of enterprises worldwide, operating at massive scale with zero tolerance for downtime.
Key Responsibilities:
Design, develop and maintain real-time threat detection services that operate at global scale
Build distributed systems using a mix of relational and non-relational databases to handle high-velocity threat intelligence
Apply cloud deployment best practices to ensure high availability and performance under extreme load
Collaborate in an agile environment where your technical decisions directly impact customer security.

We are seeking a highly skilled and experienced Head of Application Security to join our dynamic team.
Job Id: 24652
This role is pivotal in driving the security of our software development lifecycle and ensuring the robustness of our applications against potential threats. The ideal candidate will have a strong background in secure software development practices, including SSDLC implementation, and a deep understanding of security risks & tools. This position reports directly to an R&D VP.
Key Responsibilities
Lead the application security team, providing strategic direction and mentorship.
Develop and implement a comprehensive Secure Software Development Lifecycle (SSDLC) framework.
Oversee the integration of security practices into all phases of the software development lifecycle, including CI/CD guardrails.
Conduct risk assessments and threat modeling to identify and mitigate potential security vulnerabilities.
Collaborate with development teams to ensure secure coding practices and adherence to security standards, while maintaining developer productivity.
Implement and manage security automation tools and processes to enhance the efficiency of security operations.
Stay up-to-date on the latest security trends, vulnerabilities, and technologies to continuously improve our security posture.
Provide expert guidance on security architecture and design for new and existing applications.
Lead incident response efforts related to application security breaches and vulnerabilities.
Foster a culture of security awareness and continuous improvement within the organization.

We are seeking a strong Software Engineer to join our Dev-Ex group.
Job Id: 24658
Youll work with a team of passionate developers and DevOps engineers that drive the adoption of modern technologies across the company. The team builds internal portal and platforms, CI/CD pipelines, and AI-based that optimize and improve developer productivity at scale.
Key Responsibilities:
Build scalable Dev-Ex services, and internal tooling.
Improve CI/CD, build performance, environment provisioning, and developer workflows.
Own systems end-to-end from design to deployment and monitoring.
Collaborate across DevOps, SRE, backend, and security teams.
Contribute to architecture decisions and engineering best practices.

We are looking for a strong, motivated and super technical FrontEnd R&D Tech Lead to join the Web & Cloud management group.
Job Id: 24615
This Leader will co-own the Web SmartConsole platform, design & develop Infrastructure components along with the I/S team, work with application teams to mentor and review. Web SmartConsole is the Client that enables customers to use our services over the web and support the growth of our activity on the cloud.
Key Responsibilities:
Work very closely with the Web SmartConsole I/S team and Co- lead the design & development of I/S components (along with the Team Leader), This is to expand the unique FE I/S library and design system (which are all owned by the I/S team and this Tech Lead).
Work with the adjacent features teams (developing features over Web SmartConsole) be a mentor and gate keeper for quality FE development on Web SmartConsole.
Co-lead (with the Team Leader) the Web SmartConsole architecture, evolution of the technology stack and developer experience.
Contribute to improving the extensive CI/CD of Web SmartConsole (I/S and Features) that is agile and reaches customers (Cloud and on Prem) every sprint. Push for further improvements, cycle shortening and elegance for a demanding pipeline
Foster a culture of innovation, technical leadership, collaboration and teamwork with all teams.

Were excited to announce the search for a Automation Distributors Renewal Manager!
Job Id: 24677
Embark on a rewarding journey as a Automation Distributors Renewal Manager with a global cybersecurity leader consistently nominated for the Forbes Best Employers list for the past five years. Take ownership of the entire renewal process, ensuring high retention rates, and collaborate seamlessly with cross-functional teams to guarantee customer satisfaction.
If you are passionate about fostering client relationships, thrive in a dynamic environment, and aspire to contribute to the success of a worldwide industry leader, we are the ideal place for you.
Let's work together to shape the future of cybersecurity.
Key Responsibilities
Directly manage Renewals for assigned set of Distributors. Disti renewal bookings and attainment against the joint goals will be a key measurement of success.
Jointly develop and implement plans to scale renewal automation with the goal of increasing on time renewal rate and positioning up/ cross sell.
Collaborate with Distributor managers, Renewal Managers and Sales
Maintain accurate metric tracking and reporting based on Revenue Forecast and Pipeline goals.
Work closely with distributors to ensure they can quote upcoming renewals accurately and proactively, ensure they have accurate information regarding upcoming renewals 120 days in advance.
Train distributor teams on renewal best practices, how to upsell and any keep them informed of any product changes that impact renewals
Collaborate with distributors to craft upsell motions tied to better security coverage
Monitor customer usage, adoption, and renewal risk signals from telemetry or distributor feedback - (Distributors are asking for telemetry data - not sure how we do this)
Provide feedback to product teams, sales ops and global disty team on recurring renewal blockers to continue to improve efficiency
Act as the primary point of contact for all renewal-related inquiries.

Required ML Data Engineer
Israel: Tel Aviv/ Hybrid (Israel)
R&D | Full Time | Job Id: 24792
Key Responsibilities
Your Impact & Responsibilities:
As a Data Engineer - AI Technologies, you will be responsible for building and operating the data foundation that enables our LLM and ML research: from ingestion and augmentation, through labeling and quality control, to efficient data delivery for training and evaluation.
You will:
Own data pipelines for LLM training and evaluation
Design, build and maintain scalable pipelines to ingest, transform and serve large-scale text, log, code and semi-structured data from multiple products and internal systems.
Drive data augmentation and synthetic data generation
Implement and operate pipelines for data augmentation (e.g., prompt-based generation, paraphrasing, negative sampling, multi-positive pairs) in close collaboration with ML Research Engineers.
Build tagging, labeling and annotation workflows
Support human-in-the-loop labeling, active learning loops and semi-automated tagging. Work with domain experts to implement tools, schemas and processes for consistent, high-quality annotations.
Ensure data quality, observability and governance
Define and monitor data quality checks (coverage, drift, anomalies, duplicates, PII), manage dataset versions, and maintain clear documentation and lineage for training and evaluation datasets.
Optimize training data flows for efficiency and cost
Design storage layouts and access patterns that reduce training time and cost (e.g., sharding, caching, streaming). Work with ML engineers to make sure the right data arrives at the right place, in the right format.
Build and maintain data infrastructure for LLM workloads
Work with cloud and platform teams to develop robust, production-grade infrastructure: data lakes / warehouses, feature stores, vector stores, and high-throughput data services used by training jobs and offline evaluation.
Collaborate closely with ML Research Engineers and security experts
Translate modeling and security requirements into concrete data tasks: dataset design, splits, sampling strategies, and evaluation data construction for specific security use.

Ready to lead the way in building our next-gen data platforms? Join us and shape the future of secure connectivity!
We are looking for a Data Engineering Team Leader with deep expertise in building and managing data pipelines and streaming architecture.
Job Id: 24787
This role is ideal for an experienced and proactive leader with strong technical skills in distributed systems and data platforms. You will drive the architecture, design, and development of scalable data ingestion and processing solutions. This is an exciting opportunity to join a growing product in an enterprise environment with significant impact and room for professional growth.
This job is located in Tel Aviv (hybrid).
About Us:
Were creating the industrys leading SASE platform, merging advanced security with seamless connectivity. Our mission is to empower businesses to thrive in a cloud-first world, and data is at the heart of this transformation.
Key Responsibilities:
Inspire and mentor a top-tier data engineering team to deliver mission-critical solutions
Architect and optimize data ingestion, enrichment, and storage for massive scale and reliability
Collaborate with cross-functional teams to ensure seamless integration and data availability
Define best practices and enforce engineering excellence across the data domain.

Required Senior ML Research Engineer
Israel: Tel Aviv/ Hybrid
R&D | Full Time | Job Id: 24793
Your Impact & Responsibilities:
As a Senior ML Research Engineer, you will be responsible for the end-to-end lifecycle of large language models: from data definition and curation, through training and evaluation, to providing robust models that can be consumed by product and platform teams.
Own training and fine-tuning of LLMs / seq2seq models: Design and execute training pipelines for transformer-based models (encoder-decoder, decoder-only, retrievalaugmented, etc.), and fine-tune open-source LLMs -specific data (security content, logs, incidents, customer interactions).
Apply advanced LLM training techniques such as instruction tuning, preference / contrastive learning, LoRA / PEFT, continual pre-training, and domain adaptation where appropriate.
Work deeply with data: define data strategies with product, research and domain experts; build and maintain data pipelines for collecting, cleaning, de-duplicating and labeling large-scale text, code and semi-structured data; and design synthetic data generation and augmentation pipelines.
Build robust evaluation and experimentation frameworks: define offline metrics for LLM quality (task-specific accuracy, calibration, hallucination rate, safety, latency and cost); implement automated evaluation suites (benchmarks, regression tests, redteaming scenarios); and track model performance over time.
Scale training and inference: use distributed training frameworks (e.g. DeepSpeed, FSDP, tensor/pipeline parallelism) to efficiently train models on multi-GPU / multi-node clusters, and optimize inference performance and cost with techniques such as quantization, distillation and caching.
Collaborate closely with security researchers and data engineers to turn domain knowledge and threat intelligence into high-value training and evaluation data, and to expose your models through well-defined interfaces to downstream product and platform teams.

We are seeking an IT Project Manager to join our IT department and lead a strategic HR transformation initiative.
Job Id: 24788
This role focuses on the implementation of new Core HR and Recruitment platforms across the organization.
You will manage the transition from legacy systems to a modern Core HR ecosystem, ensuring that integrations, data migration, and system configurations are delivered on time, within scope, and in full compliance with architectural standards, data governance, and security requirements.
Key Responsibilities
Act as the primary link between HRIS, IT and external vendors/partners, ensuring alignment and accountability.
Define scope and objectives, plan deliverables, manage risks, and track progress.
Provide clear project governance and transparent status reporting to stakeholders.
Maintain documentation, issue logs, and dashboards to track decisions and next steps.
Proactively identify and resolve issues to keep the project moving forward.
Coordinate testing, change management and training with HR to ensure adoption and user satisfaction.

We are seeking an experienced HR Tech Lead to join our IT department and play a pivotal role in driving this transformation.
Job Id: 24790
The HRIS Technical Lead will own the technical architecture, integration strategy, and hands-on implementation of our global HR technology landscape. This role acts as the bridge between business requirements and technical execution, ensuring systems are scalable, secure, and seamlessly integrated with the broader IT ecosystem.
Key Responsibilities
Technical Implementation & Configuration: Lead the technical side of the HR Transformation project, translating business requirements into system configurations, workflows, and business rules within the Core HR platform.
Integration Architecture & Development: Design, build, and maintain robust integrations (API, SFTP, middleware) between the Core HR system and downstream applications (Active Directory, Payroll, Finance/ERP, Identity Management).
Data Migration & Integrity: Lead the data migration strategy from legacy systems to the new platform. This includes mapping data fields, performing data cleansing, executing bulk imports, and validating data accuracy.
System Architecture & Security: Define and maintain the system architecture, ensuring strict adherence to data privacy (GDPR), security standards, and Role-Based Access Control (RBAC).
Solution Design: Collaborate with HR and IT stakeholders to analyze complex process gaps and design technical solutions that automate manual work and improve data flow.
Testing & Deployment: Lead technical testing cycles (Unit Testing, Integration Testing), troubleshoot defects, and manage the technical cutover plan during go-live.
Post-Go-Live Optimization: Serve as the Tier-3 technical escalation point for complex system issues and drive continuous improvement through new feature releases and patch management.