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We are looking for a highly analytical and detail-oriented Sales Operations Specialist to join our growing team.
In this role, you will work closely with the sales, marketing, and finance teams to optimize sales performance, streamline processes, support client-facing materials, and provide actionable insights that drive revenue growth.

Required Account Manager
If youre looking for a role that feels like managing a business, not just sales - this is a moment worth pausing for.
A leading global company in its field, operates in the Flavor & Fragrance industry, working with international clients in a competitive, refined, and highly professional environment. This is a role where building long-term relationships sits at the core, and where real proactivity is essential - the ability to stay two steps ahead, anticipate opportunities and challenges before they surface, and take true end-to-end ownership, including responsibility for revenue growth, upselling, and business expansion within existing accounts. The work combines commercial thinking with service, pricing, and supply chain, and requires high professionalism, attention to detail, persistence, and the ability to work independently. This role is for someone who understands business and numbers, is comfortable working fully in English with global clients and interfaces and sees additional languages such as French or Spanish as a strong advantage. Within a small, high-quality team, backed by the strength of a global group, this is an opportunity to make real impact, learn from people with deep experience, and stay close to the business daily.
Key Responsibilities:
Managing customer accounts and serve as the primary point of contact for all key account-related matters, including negotiating contracts and agreements to maximize profits.
Establishing and maintaining strong, long-lasting relationships with customers.
Continually analyze the allocated customers/territories, identifying opportunities, providing a prioritized solution, and successfully implementing the solution.
Responsible for coordinating the entire account management process, ensuring the successful delivery of products according to customer needs.
Work closely with back-office support functions, including production, logistics, accounting, etc.
Collaboration and coordination with R&D and quality assurance functions, making sure that all customer requirements are met.
Identifying new business opportunities among existing customers and developing strong relationships as well as looking for new clients around the globe.
This role requires broad scope analysis and understanding of the ingredients industry and specifically the global Chemical arena, including players, products and regulatory.
Create reports, account statuses and work-plans.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We seek a Senior Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics in the southern region up to Jerusalem You will communicate with professional HCPs (physicians- Ophthalmologists and Endocrinologists, nurses, pharmacists) in a variety of channels, F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and be a part of the launch of this new product.

Responsibilities:

* Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
* Organizing F2F appointments and meetings with HCPs
* Support HCPs' decision to optimize patient outcomes in an ethical way
* Lecture to physicians and medical personnel (according to the MC terms)
* Promoting company products
* Raise awareness of the unit's products and scientific update (EBM)
* Meeting both the business and scientific needs of healthcare professionals
* Development of new initiatives
* Creating collaborations and establishing professional relationships with HCPs
* Active participation in team meetings, including sharing information and best practices, reading relevant materials, preparing presentations, and marketing materials according to the team's needs.
* Open communication with customers and the company’s functions regarding the team's products
* Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus effort on customer opportunities
* Working according to the company's practices, compliance codes, rules, and regulatory guidelines
* Report any safety information received during work to the Pharmacovigilance Department
*  Attending conferences at any time is required.

City:
Petah Tikva

Required Technical Account Manager
As part of the role you will have the opportunity to:
Proactively manage a portfolio of customers to deliver consistent value across the entire lifecycle, driving adoption and growth
Manage the onboarding of new customers and translate the customers Desired Outcomes into an implementation plan that will provide value in a timely fashion
Be the product expert and trusted advisor that your customers can go to for guidance on maximizing value our Horizon platform
Train customers to use products effectively
Make sure all customer issues and requests are handled in a timely manner while working in collaboration with all relevant teams (Product, R&D, Sales and Marketing)
Maintain high levels of customer engagement, including regular account reviews and performance planning
Build strong relationships with stakeholders and drive customer advocacy through case studies, referrals, and references
Actively communicate internally to address customer needs and challenges