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We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and doing what it takes, to contribute to quick growth.

What You Will Be Doing

Customer Issue Management:
Review and prioritize the queue of open tickets, ensuring timely resolution of each issue.
Track customer status for each ticket, including support level, previous interactions, and satisfaction level.
Investigate and research customer-reported issues, striving to recreate and resolve them promptly.
Collaborate with internal departments, such as Product Development, Finance, Legal, etc., as needed to address customer requests in a coordinated and efficient manner.
Provide responsive phone and chat support to address customer queries and concerns.
Documentation and Reporting:
Ensure comprehensive documentation of all customer interactions, updates, and resolutions in the ticketing system.
Maintain proper attributes and tags for tickets, facilitating efficient tracking and reporting.
Create and update customer-facing knowledge base articles to aid in issue resolution and self-help for customers.
Continuous Improvement.
Proactively enhance technical knowledge and proficiency in OPSWAT products.
Collaborate with cross-functional teams to contribute insights and feedback for product improvement.

Were looking for a Senior Commercial Counsel who can step into a strategic role and help us build for the future. Youll report to our General Counsel and work closely with our executive team, sales leadership, and product teams. This role isnt just about contracts - its about earning trust with some of the most security-conscious organizations in the world and helping us scale responsibly.

What You Will Be Doing

Lead and own negotiations for high-value commercial agreementsSaaS, OEM, MSAs, enterprise, channel and professional services deals across critical industries.
Serve as a strategic partner to sales, product, revenue operations, and executive leadersbalancing efficiency and risk management in a fast-growth environment.
Develop, maintain, and enhance commercial playbooks and contract templates to improve operational efficiency, ensure consistency, and support scalability.
Provide practical, business-aligned legal guidance that supports our long-term growth and compliance.
Remain up-to-date on relevant industry laws and regulations to ensure an ongoing ability to provide sound compliance advice.

The Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

What You Will be Doing

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

The Solutions Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.

We are interested in candidates based in Israel with Hebrew as a primary language and English as secondary.

What You Will Be Doing:

Work with the sales team as well as partners to drive Enterprise business
Manage customer requirements, expectations, and solution buy-in
Build customers confidence and awareness in our products/solutions
Manage, deliver, and present detailed responses to industry RFPs
Train and certify resellers and partners
Present at Conferences and Seminars
Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

Are you a driven salesperson who thrives on building relationships and opening new opportunities? At MedOne, we’re growing our sales team and looking for a Sales Development Specialist who thrives on creating opportunities, exceeding targets, and driving growth. This is your chance to step into a high-impact role where persistence and performance pay off. Our goal is to drive ?? adoption in Israel by helping enterprises with their digital transformation and Multi-Cloud journey. If you are passionate about cloud technologies and sales, this could be the right fit for your next career move. What You’ll Do
* Prospect and engage potential customers through outbound outreach and inbound lead follow-up.
* Qualify leads and build a pipeline of opportunities for the sales team.
* Use Sales Intelligence tools and our CRM to track, manage, and optimize your sales activity.
* Collaborate with account executives and marketing to craft your outreach.
* Engage in multiple conversations and priorities while staying focused on results. Why MedOne
* Career growth opportunities in a fast-evolving industry.
* Competitive compensation with clear performance-based incentives
* A supportive, collaborative team that sets you up for success.

we are a well-funded medical startup transforming ICU care through advanced technology and innovation. Our smART+ platform is an intelligent, sensor-based solution that optimizes nutrition delivery while reducing the risks of ventilator-associated pneumonia and malnutrition. Supported by clinical trials, we are setting a new standard in critical care by achieving nearly 100% feeding efficiency and reducing ICU stays by an average of 3.3 days. We are looking for a talented Quality control engineer to join our collaborative and growing regulation team. The Certified Quality Engineer is a professional who understands the principles of product and service quality evaluation and control. Our office is located in Netanya (close to a train station) and the role is part-time (50%). As a member of the team, youll be responsible, Perform incoming inspection for items, including:
* Visual inspection and verify compliance to Purchas Order & Purchas Specification definitions.
* Measure and record the dimension of components/parts using measuring instruments and analyze the findings for discrepancy.
* Perform destructive TEST or hardness TEST (if necessary) and analyze findings and raise report where necessary.
* Perform in-process inspection according to procedures and products specifications.
* Perform final inspection of items as defined, to ensure that all quality requirements or specifications have been achieved and perform Lot Release.
* Work with Manufacturing and Engineering teams to investigate and resolve product quality issues and improve the First Pass Yield (FPY) for finished goods inspection, including leading MRB investigations.
* Prepare and/or update TEST procedures and work instructions whenever needed.
* Verify that production process and work instructions are followed.