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As a Senior NLP Research Scientist, you will leverage your expertise in natural language processing to develop and deploy innovative NLP-based products, contributing directly to our product strategy. You will work alongside a team of exceptional NLP researchers, data analysts, and prompt engineers, tackling complex business challenges using real-world data. If you have a passion for NLP, a knack for creative problem-solving, and thrive in a collaborative environment, this role offers the opportunity to make a significant impact.

As a Senior Data Scientist, you will:

Develop and deploy cutting-edge NLP-based products for Gong, optimizing models for real-world performance and scalability while ensuring they meet production standards and business needs.
Conduct hands-on research to integrate data and product insights, creating robust NLP algorithms with production-grade code that enhance business outcomes and drive strategic value.
Participate in brainstorming sessions for machine learning initiatives, collaborating closely with the Product and Engineering teams to influence and shape Gongs product strategy.
Mentor team members and contribute to their professional growth through joint work, knowledge sharing, and staying up to date with the latest ML developments.

As a Lead Automation Infrastructure Engineer, you will establish and lead our test automation infrastructure and practices across the organization. This is a strategic and hands-on role where youll design and evolve scalable frameworks, collaborate across engineering functions, and enable teams to deliver quality quickly. If youre passionate about infrastructure, automation, and empowering teams through smart systems, this is your opportunity to define and build a function from the ground up.

As a Lead Automation Infrastructure Engineer, you will:

Design and implement test automation frameworks and tools aligned with our tech stack (Java, React, Cypress, Playwright).
Drive automation infrastructure initiatives including environment management, test data provisioning, and CI/CD integration.
Collaborate with developers, QA, SREs, and DevOps to embed intelligent automation across the development lifecycle.
Evaluate and introduce AI-based testing tools and practices to improve coverage, effectiveness, and efficiency.
Own and manage test infrastructure on AWS, ensuring scalability, reliability, and cost-effectiveness.
Develop dashboards and reporting systems to track test execution, quality trends, and automation health.
Lead automation best practices across teams, mentoring engineers and supporting hands-on implementation.

Were looking for a Product Security Architect to play a key role in ensuring our ML/AI platform remains secure while fostering innovation within our R&D team. If you have a strong security background and want to impact a fast-growing company, wed love to meet you!

You will be responsible for:

Designing secure systems and conducting threat modeling for new and existing features.
Identifying and mitigating security risks in architecture, applications, and infrastructure.
Performing security assessments, audits, and ensuring compliance with standards like ISO27001, PCI-DSS, and GDPR.
Integrating security best practices into CI/CD pipelines and development workflows.
Improving Secure Development Lifecycle (SDLC) practices within R&D and Product units.
Providing guidance and mentorship to development teams on secure coding and security principles.
Collaborating with engineering, product, and DevOps teams to embed security into all aspects of development.
Reviewing tools and processes to detect security threats and enhance security posture.
Communicating security risks and recommendations to technical and non-technical stakeholders.

We are looking for a Senior Backend Engineer with deep expertise in Java and Spring Boot to join our core team and help drive the development of a world-class SaaS platform.

As a Senior Backend Engineer You Will:

Design and build scalable, high-performance solutions for multi-region, multi-data center environments.
Optimize backend infrastructure for reliability, performance, and scalability.
Lead end-to-end projects, from architecture and development to deployment and monitoring.
Collaborate closely with experienced engineers in a team that values clean code, technical excellence, and results.
Stay current with backend technologies and infrastructure best practices, proactively introducing improvements.
Be a key part of a high-performing team delivering a solid, innovative SaaS product.

As a Senior DevOps Engineer, you will be pivotal in designing, implementing, and maintaining our cloud infrastructure. You will join a highly technological team responsible for managing our cloud environments, optimizing infrastructure, and ensuring security and cost efficiency. In this role, you will collaborate with key stakeholders across the company, including R&D, Security, and Product teams, to automate processes, streamline operations, and drive impactful changes in our cloud strategy.

Key Responsibilities:

Cloud Infrastructure Design & Implementation: Lead the design and implementation of our cloud infrastructure, ensuring it is secure, scalable, and cost-effective.
Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
Impactful Contribution: Play a major part in shaping the companys cloud strategy, focusing on innovation and long-term success.

We are seeking a highly motivated and experienced Project Manager to support our departments agile transformation and drive the implementation of the department projects . This role involves working closely with scrum teams, enabling them to succeed in their Agile journey, and ensuring highest quality delivery.

Were looking for a Junior BCP and GRC Analyst to join our team and help strengthen the organization's resilience and compliance frameworks. In this role, you will support the development and implementation of Business Continuity Plans (BCP), Disaster Recovery (DR) strategies, and security governance practices across the company.
Youll work closely with IT, Security, Legal, and Operations teams to coordinate drills, write and embed security policies, manage vendor risk assessments, and assist in internal and external audits. This role is ideal for someone who is detail-oriented, proactive, and eager to grow in the fields of risk management, cyber security, and compliance.
If you have strong organizational skills, a good understanding of security standards (such as ISO 27001, SOC 2, GDPR), and thrive in a dynamic,

We are seeking a highly motivated and experienced MIS Project & Solution Manager to join our fast growing team. As a key member of our MIS (Management Information Systems) group, you will be responsible for overseeing and managing cross functional tech projects E2E- from discovery to implementation.
In addition, you will play a crucial role in designing and optimizing our company's business processes, acting as a Business Partner to our Customer Success and Product teams.
You will work closely with different stakeholders across the organization to identify business needs and translate them into effective and scalable solutions.
Ideal candidates will bring the combination of: technical & system analysis skills, business application experience (Salesforce), along with business processes understanding & customer facing approach, and mostly- the ability to turn vision into reality.
If you are passionate about business processes optimization, have experience working with Salesforce, possess strong technical and system analysis skills, and have a proven track record of managing cross-functional projects, we would love to hear from you!

Were looking for a Business Analyst with a strong blend of business acumen and technical expertise. As a subject matter expert in Salesforce and our Go-to-Market tech stack, youll play a key role in developing scalable solutions, optimizing workflows, supporting users and driving business growth.

This role requires strong cross-functional collaboration with leadership, marketing, sales, and customer success teams to enhance efficiency and scalability. If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.

Design & build scalable solutions in Salesforce, collaborating with Product Managers, Business Operations, and global stakeholders.

Own functional tasks and deliverables, including requirements gathering, process definition, solution design, implementation, testing, training, and ongoing optimization.

Provide global support across Marketing, Sales, and Customer Success teams for our GTM tech stack.

Identify and recommend system enhancements based on business needs and technical capabilities.

Manage integrations between Salesforce and third-party tools, working with external vendors to ensure seamless functionality.