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We are seeking a strategic Customer Success Manager to own the end-to-end journey for our enterprise accounts. You will act as a trusted advisor, ensuring large-scale organizations realize maximum value while you proactively identify opportunities for retention and growth and your insights directly impact what we build next.
Key Responsibilities
Strategic Partnership: Act as the primary point of contact for enterprise accounts, aligning our solutions with customer business goals through tailored success plans.
Onboarding & Value Realization: Lead the onboarding and adoption process to ensure a seamless, outcome-focused journey from day one.
Retention & Expansion: Monitor account health to proactively mitigate churn risks and identify upsell/cross-sell opportunities based on evolving customer needs.
Performance Insights: Conduct regular business reviews (QBRs) for senior stakeholders, delivering data-driven insights and strategic recommendations.
Cross-Functional Advocacy: Champion the "voice of the customer" internally, collaborating with Product and Sales to influence the roadmap and enhance the user experience.
Technical Operations: Be responsible for system configurations, site setups, and live environment data while maintaining a strong understanding of technical integrations (APIs/scripting).
Data Integrity & Support: Conduct detailed data analysis to support strategic decision-making and participate in QA processes to ensure data integrity and system functionality. Oversee and prioritize support issues, ensuring timely and effective resolution in partnership with internal teams.

we are looking for a skilled Product Manager with a passion for delivering cutting-edge products, to lead the definition, specification, and delivery of major features within our SaaS delivery logistics platform. You will work across the entire product lifecycle-from roadmap planning to execution and post-launch analysis-serving our enterprise customers globally.
Responsibilities:
Roadmap & Strategy: Participate in internal processes to define product priorities based on company goals.
Product Definition: Create clear and detailed requirements, use cases, epics, and user stories.
Backlog Management: Manage and prioritize a detailed product backlog for the development team.
UX & Design: Create wireframes and collaborate closely with the design team.
Analysis: Research both user behavior and analyze competitors to identify product improvements.
Execution: Support the development team daily by clarifying requirements and solving problems during the dev cycle. Lead product cycles with pre, execution and post processes.
Stakeholder Management: Set and manage expectations for business teams and customers through clear communication.
Feedback Loop: Gather customer feedback and translate it into actionable product tasks.Identify potential improvements on the product and the different workflows and define them.

we are looking for a talented Senior Backend Java Engineer to join our team and build cutting-edge solutions for the logistics world. Youll work on designing, developing, and implementing features for a robust and scalable platform that transforms how businesses deliver goods and services.
we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.
RESPONSIBILITIES:
Design, plan, and execute the roadmap for the team, focusing on introducing new ways to improve application performance
Work on the design of complex features across the platform
Collaborate with product managers to understand business requirements and translate them into technical solutions
Work with team members on technological and architectural topics to drive engineering excellence

We are looking for a hands-on SEO Lead to own and scale our organic growth. This role combines strategy and execution, responsible for increasing organic traffic, improving search rankings, and generating qualified inbound leads.
You will work closely with Marketing, Product, Design, and Engineering to build a scalable organic acquisition engine.
Key Responsibilities:
SEO Strategy
Define and execute the companys SEO strategy
Set organic growth goals and KPIs
Identify high-impact keyword opportunities
Build a roadmap to scale organic traffic and inbound leads
SEO Execution
Perform technical SEO audits and implement improvements
Optimize website structure, metadata, internal linking, and crawlability
Conduct keyword research and competitor analysis
Optimize existing pages and create SEO-driven landing pages
Content & Growth
Build and manage an SEO content strategy
Identify high-intent topics that convert into leads
Work with writers and product teams to produce optimized content
Technical SEO
Work with engineering to improve site performance and indexing
Improve Core Web Vitals and structured data
Identify and fix crawl issues, broken links, and duplicate content
Performance Tracking
Track SEO performance using Google Search Console, Google Analytics, and SEO tools (Ahrefs, SEMrush)
Report on organic traffic, keyword rankings, conversions, and content performance

Were looking for a Legal Counsel to join our Legal team and provide comprehensive legal support to our teams across the organization. This role involves drafting, reviewing, and negotiating contracts with Empathy's customers and vendors globally, ensuring compliance with privacy laws, handling product review matters and providing strategic legal advice on varied and dynamic issues. The ideal candidate has a strong background in commercial law, excellent English communication skills, and a creative legal approach.

In this role you will
Draft, review, and negotiate a wide range of commercial contracts, including customer agreements, vendor agreements, partnership/referral/consulting agreements, and NDAs.
Enhance Empathys privacy program to comply with various privacy laws and regulations (such as CCPA, Israeli privacy laws, HIPAA) and provide ongoing guidance on data protection and privacy issues.
Collaborate closely with teams across the organization (such as Product, R&D, Partner Success) to address legal needs and implement best practices.
Build out Empathys legal roadmap for entering new markets and execute roadmap implementation.
Collaborate with internal stakeholders to assess risks and develop risk mitigation strategies.
Conduct legal research and stay updated on relevant laws and regulations affecting the companys operations.

We are looking for a hands on, proactive, and impact driven Senior Business Analyst to join our data team. In this role, youll shape how the company measures success and help embed a strong data driven culture across every domain, from business operations to product, finance, and beyond.

This is an opportunity for someone who thrives in dynamic, fast changing environments, loves building from scratch, and is just as comfortable running deep analyses and leading cross functional measurement discussions as they are partnering with data engineering to design scalable data models that empower the entire organization.

In this role you will
Collaborate with cross functional teams to understand business objectives and develop data driven solutions
Lead measurement and metric discussions with diverse stakeholders, translating needs into clear, consistent, and actionable definitions
Conduct deep dive analyses to uncover insights and deliver impactful recommendations
Partner with data engineering to design scalable data models and improve data accessibility
Build clear, intuitive dashboards and reports to track performance and enable self serve analytics
Proactively monitor business metrics and provide timely insights to optimize operations and identify opportunities
Promote a data driven culture by empowering teams to use data confidently in decision making
Mentor teammates and contribute to the growth and maturity of the data function

We are looking for a highly skilled and detail-oriented Senior FP&A professional to join our finance team. In this role, you will be responsible for developing and maintaining complex financial models, supporting budgeting processes, and providing data-driven insights to drive strategic decision-making. You will collaborate closely with multiple teams, including subsidiaries abroad, to ensure financial plans align with business goals. This role requires a strong analytical mindset, proven experience in financial planning, and the ability to translate complex data into actionable recommendations.

In this role you will
Develop and maintain financial models to support budgeting, forecasting, and long-term financial planning.
Lead and perform the budgeting process, working closely with stakeholders to ensure accurate planning and cost control.
Perform variance analysis and provide meaningful insights on financial performance.
Perform monthly forecasting cycles, including cash flow projections and scenario planning.
Support payroll cost analysis and projections, ensuring accurate forecasting of compensation-related expenses.
Collaborate with accounting on month-end closing and reporting processes.
Partner with teams across the organization, including international subsidiaries, to provide financial guidance and ensure budget alignment.
Deliver ad-hoc financial analysis and reports to support decision-making.

Were looking for a strategic and hands-on DIrector of Pricing to lead pricing strategy and execution. This is a greenfield opportunity-youll be our first dedicated pricing and packaging leader, reporting to our VP of Product Marketing. This role is ideal for a pricing expert who combines analytical rigor with business acumen.
Youll be responsible for designing and optimizing pricing models, packaging strategies, commercial governance and monetization frameworks that align with customer value and drive sustainable growth. The scope of monetization focus covers all customer segments (from SMB to Enterprise), global and local coverage, and a wide range of industries. This is a high visibility, rare opportunity to create meaningful impact quickly and lay foundations for long term business performance.
Job responsibilities
Own pricing strategy, execution, and optimization across different product lines and customer segments (SMBs to Enterprise, regional pricing, and discounting approaches, etc.)
Guide value-based pricing analysis and competitive benchmarking
Design and test new pricing models, bundles and packaging structures to support land and expand motions
Develop pricing governance, discounting frameworks, and deal support matrixes
Partner with GTM, Product, and Finance to ensure pricing supports business goals
Build scalable processes for pricing analytics and iteration, along with AI-driven insights for developing and testing new hypotheses
Work cross-functionally to drive successful implementation and deployment of new pricing and packaging structures
Influence product roadmap with pricing insights and packaging strategy.

In this role you will
Design, build and maintain our full product suite, including backend services, mobile applications, and web products.
Work with engineers, product managers, and designers to craft world-class experiences and participate in all aspects of the project lifecycle.
Take part in the early stages of the product and help set the groundwork for the future of the engineering team and the company.

Required Account Executive
About Us
We help modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, weve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3000 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as what3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If thats bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, were waiting with open arms. Come join us.
Job responsibilities
What will you do?
Working cross-functionally, our AEs attract and sign exciting new companies to drive the growth. They manage the whole sales cycle, from prospecting through to closing. Our mid-market segment covers companies of 250-1000 employees, with an average order value of $120k ARR.
Prospect, initiate and nurture business relationships to generate new business opportunities
Prepare and present product demonstrations
Perform outbound activities to build revenue pipeline
Manage the whole sales cycle, from prospecting through closing
Target key decision-makers determine buying readiness and timelines
Capture and manage information/data/metrics in our Salesforce CRM system
Attend trade shows, events and conferences
Network with market influencers, consultants and partners.