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The Channel team are experienced and driven professionals, who enjoy building relationships, connections and nurturing partnerships to solve the worlds most complex cybersecurity concerns.

Your goals:

Build Strategic Alliances: Utilize your relationship-building skills to establish, expand, and maintain a robust network of profitable relationships and alliances with a variety of distributors, integrators, re-sellers, and consulting houses.
Drive GTM Strategy - Build, execute, and maintain long-term Go-To-Market (GTM) and joint business plans with strategic partners to drive sustained growth
Achieve Revenue Targets: Successfully achieve and exceed partner sales targets and strategic business objectives.
Maximize Coverage & Awareness: Maximize opportunity coverage and brand awareness among the channel community.


Job Responsibilities

Strategic Joint Business Planning: Co-develop, execute, and continuously refine long-term Go-To-Market (GTM) and joint business plans with assigned partners, setting clear revenue targets, joint marketing initiatives, and operational milestones.
Partner Relationship & Account Management: Establish and maintain high-level, productive relationships with executives, sales leaders, and technical teams across assigned strategic partner accounts.
Enablement & Certification Driving: partner enablement to build technical self-sufficiency, ensuring partner sales and pre-sales engineering teams achieve required certifications to support the GTM and business plans
Pipeline Creation & Accurate Forecasting: Maintain end-to-end visibility of the partner deal pipeline, enforcing strict Salesforce (SFDC) hygiene, accurate sales forecasting, and active participation in key sales cycles.
Distributor & 2-Tier Alignment: Coordinate closely with Distribution resources (sales, technical support, marketing) to maximize territory coverage
Channel Governance & Conflict Resolution: Proactively manage territory deal registration, resolve channel rules-of-engagement conflicts transparently, and enforce strict adherence to channel program guidelines.
Cross-Functional Orchestration: Mobilize internal resources-including Systems Engineers (SEs), marketing, professional services, and executive leadership-to support critical partner opportunities.

We're seeking a highly motivated and client-focused Account Director to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary point of contact for assigned accounts, ensuring:

Exceptional client satisfaction.
Commercial performance.
Alignment between product suite and each client's business objectives.
Key Responsibilities:

Serve as the day-to-day contact for strategic clients, managing relationships and ensuring high levels of satisfaction and engagement.
Understand client needs and business goals, and translate them into actionable plans that align with capabilities.
Own execution of client initiatives and projects, ensuring action items are driven to completion, stakeholders remain aligned, and commitments are delivered on time.
Proactively identify opportunities to drive additional value for the client through product adoption, feature utilization, and cross-sell initiatives.
Support contract renewals and commercial discussions, working closely with internal stakeholders to deliver mutually beneficial outcomes.
Coordinate with internal teams (Product, Program, Tech, Support, and Data Science) to ensure successful solution delivery and issue resolution.
Monitor client performance metrics, analyze trends, and provide insights and recommendations for continuous improvement.
Represent the client's voice internally to influence product development and service enhancements.