לוח משרות דרושים הייטק מחשבים ורשתות בשרון

In this role, you will support other worldwide teams during installation, upgrade, and product issues. You will be part of the Tier 3 support team for a complex enterprise system in the medical devices domain. The team is part of R&D and is responsible for product support at all levels, starting from the interface and up to the end user.


Your role:

Responsible for onboarding customer-specific configurations, Integrations, and business requirements for new and existing customers.
Ensure successful ongoing operations with knowledge transfer to customers.
N/R Lead client meetings to extract and document requirements.
Utilise experience and knowledge of resolving complex problems.
Learn, implement, and teach best practices for the implementation and configuration of company products.
Develop software, tests, and tools to ease integration in the professional service field.
Produce and review product documentation and training materials to ensure content accuracy and ability to support company products.
Transfer customer-specific knowledge and documentation to the support team post successful customer onboarding.

A Leading platform with an E2E solution is hiring for an exciting DevOps Leader role(CD Production monitoring Expert),where you will lead a team of 5 skilled DevOps engineers, collab and engage first-hand with our teams and guarantee compliance with security protocols and standards in DevOps activities.
This Role will have tremendous impact and will actively contribute to Product Strategy discussions,the development roadmap, and play a crucial role in decision-making to guarantee the effective execution of cloud platform projects.
We're looking for Someone who's passionate about people and Cloud Infrastructures, with Strong Leadership skills.

A Leading platform with an E2E solution is hiring for an exciting DevOps leader Mentoring role(CI Infrasturctors Tools Dev Expert),where you will lead a team of 4 Junior DevOps engineers, collab and engage first-hand with our teams and guarantee compliance with security protocols and standards in DevOps activities, and empower our teams to take our products to the next level!
We're looking for Someone who's passionate about people and Cloud Infrastructures, with Strong Leadership skills.

We are looking for a DevOps engineer to join the team.
Responsibilities:
Own operational responsibility for the application and platform layers in a critical SLA.
Oversee and own overall production - deployments, maintenance, and enhancements.
Ensuring Production SaaS platform high availability working with various teams.
Improve our systems, deployments, operations, and overall cloud activities.
Responsible for deployment, tools, troubleshooting, and performance tuning.
Manage incidents
Focusing on root cause analysis, prevention measures, and knowledge transfer.
Develop and maintain processes, documentation, and automation.
Platform maintenance and testing initiatives.

We are looking for an excellent Student to join the team. Job Description
* Work with project team members to follow up on project plan execution and tasks completion
* Create and update systems and reports
* Support the project managers with project timelines and budget updates

Required IT Support Tier 1.
Provide technical assistance and support for computer systems, hardware, and software.
This role requires technical expertise, customer service orientation, and problem-solving skills.
Responsibilities:
Respond to technical support requests from employees regarding hardware, software, and network issues.
Install, configure, and troubleshoot computer hardware, software, and peripherals.
Diagnose and resolve technical issues promptly.
Assist in setting up and maintaining servers, networks, and related equipment.
Provide training and guidance to employees on using IT systems and software.
Monitor and maintain computer systems and networks to ensure optimal performance.
Manage user accounts, permissions, and access rights.
Document IT processes, procedures, and troubleshooting steps.
Familiarity with maintaining and troubleshooting copy machines and other office equipment.
Loaction- Caesarea.

We are looking for a DevOps TL to join our DevOps team.
The perfect candidate will be a team player with a high level of professionalism and knowledge in DevOps technologies, with a leadership background.
IN THIS POSITION YOU WILL:
Provide architectural solutions for complex infrastructure requirements involving large-scale systems and rapid growth
Define and manage the automated production process
Take ownership of technical issues and work with our development group to resolve advanced issues and bugs

We are looking for a service oriented Help desk Specialist with high technical knowledge level to be part of the company`s Technologies IT Services Team in Netanya. The Team provides IT support to our employees, responsible for user's equipment, accounts and more.

* Provide end-user support, resolving technical issues and provides technical assistance.
* Respond to requests for technical assistance (in person, via phone, email and ticket support center).
* Basic troubleshooting of the local office network switches, access points and printers.
* Install and troubleshoot end user equipment, software, hardware, multimedia, and telecommunications systems.
* Users, Groups, and Permissions management across all company systems/services.
* Monitor and work with the Help desk support ticketing system (Freshservice).
* Develop and maintain automation scripts to streamline IT processes (Batch, PS & Python ).
* Create knowledge base articles and documentation on implemented solutions and system configurations.
* Provide software and hardware technical assistance. The position is in Netanya and includes travel to our other sites from time to time.