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The Global Support Manager will be based at our Israel offices, responsible for leading the entire global support operation. This vital role involves managing operational excellence, optimizing support processes, and driving a customer-first culture to ensure outstanding service delivery. The ideal candidate is a proactive leader, able to engage cross-functional teams, senior management, and customers with clear communication and strategic focus.
Responsibilities:

* Lead and manage the global support operation, overseeing cross-regional teams to ensure efficient and unified service delivery
*  Develop and continuously improve support processes, SLAs, and KPIs aligned with company goals and customer expectations
*  Collaborate closely with Product, DevOps, and Engineering teams to resolve escalations and enhance the customer experience
*  Oversee team performance, provide coaching, and manage recruitment, training, and development to maintain high operational standards
*  Drive customer satisfaction by ensuring fast and effective issue resolution, and proactive communication with key clients
*  Prepare and deliver detailed reports on support metrics and trends to senior leadership
*  Establish and maintain strong relationships with customers, internal stakeholders, and support teams worldwide
*  Manage talent acquisition and onboarding of support personnel to scale global operations

Crossix Data Platform is a framework which connects huge patient healthcare data from multiple sources in a privacy safe method on a daily basis to maintain a current view of the US healthcare market. The result enables two core businesses within our company: Crossix Analytics which is dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions; And Compass, which enables clients to study and analyze deidentified healthcare data for various needs. Both businesses are positioned at the center of big data, innovative technology and provide most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.

As a tech lead, you will take a leading part in designing and building the infrastructure for connecting and analyzing huge, privacy protected datasets in the cloud using Java, Spark and other technologies and mentor team members.
What You'll Do
Design and develop platform capabilities for scalable data products tailored to enterprise customers
Collaborate with Product Managers, Software Engineers, and DevOps Engineers to gather requirements, create system and feature design documentation, and implement solutions across diverse environments
Write Java-based back-end code, leveraging Spark, various cloud services, and relational databases
Partner with the production team to define solutions, monitor services, troubleshoot issues, and identify cost optimization opportunities
Mentor and guide team engineers, providing support in their daily tasks and development
Build and use monitoring infrastructure to track services, troubleshoot problems, and optimize performance, throughput, and costs
Address privacy challenges to ensure the protection and confidentiality of consumer and patient data

The role consists of managing varied data solutions, databases, data processing tools, microservices, CI/CD pipelines, and cloud services on AWS cloud. You will be responsible for designing and maintaining these platforms, and get first hand experience with challenges around data, scale, architecture, creative solutions and high quality deliveries in a wide welcoming team.

Key Responsibilities:
Carry out DB administrative tasks (performance tuning, cost efficiency, observability etc..).
Design, build and enhance micro-services (Python / Java).
Promote data driven culture with CI/CD pipelines, serverless components and more.
Create and manage resources with IaC methodology (Infra as code) .
Support production systems (24/7).
Working with Data processing pipelines with external tools (e.g: AirFlow).

As a Data Scientist, you will be a part of a large and innovative data science group, working closely with Dev teams and product managers, to create business value through Data Science and Machine Learning methods using cutting edge technology, on large and diverse datasets.

The Role consists of understanding customers' needs and product requirements, exploring data, identifying and defining functionality from conception to delivery, creating and improving algorithms and ML pipelines, building measurement tools, providing data visualizations, and more.

Deliver end-to-end ML products - including data processing, problem analysis, research, model development, validation and metrics, implemented in production and with online testing.

As a Java Software Engineer, youll take part in building scalable, high-performance systems that power some of the largest digital marketing platforms in the world. Youll be responsible for developing end-to-end features from database design and backend services to client-facing components all while working with cutting-edge technologies and handling real-world scale. Youll collaborate closely with Product Managers, fellow engineers, and cross-functional teams to shape product direction and deliver high-quality solutions. As part of a strong, experienced team, youll contribute to architectural decisions, mentor others, and continuously push the boundaries of what our platform can do.

Responsibilities:
Design and implement end-to-end features and products, spanning from backend (including databases) to client-facing components.
Tackle complex and large-scale technical challenges in cutting-edge, high-performance systems.
Collaborate closely with Product Managers and fellow Engineers to deliver high-quality, impactful solutions.
Provide technical mentorship and support to team members, fostering a culture of learning and growth.
Analyze and optimize the performance, scalability, and reliability of Skais products, infrastructure, and internal tools.
Stay up-to-date with emerging technologies and propose innovative ideas to continuously enhance our product offerings.

We are seeking a highly skilled and motivated Full Stack Engineer to join our dynamic development team.

In this role, you will be responsible for a challenging overall development and implementation of front and back-end software applications, from designing architecture to high-level programming, performance testing, and systems integration.


Responsibilities:
You will build client side applications with reusable code and modular components.
Collaborate with cross-functional teams, including product managers, designers, and other engineers, to understand project requirements and translate them into technical solutions.
Design, develop, and maintain user-friendly and responsive web applications using TypeScript and other modern web technologies.

As the Head of AI, you will lead our AI department to drive innovation and success in developing and implementing cutting-edge technologies in DL and computer vision Algorithms. We are dealing with a variety of tasks such as regression, segmentation, classification, and detection while editing millions of images every week for professionals, and holding hundreds of millions of edited images by professionals used as datasets.


Responsibilities:
Leading and managing a team of AI developers to deliver high-quality projects and solutions.
Providing technical guidance, expertise, and mentorship to team members to ensure the successful execution of AI initiatives.
Developing Designing and implementing up-to-production novel, robust and efficient deep learning algorithms in the field of computer vision.
Collaborating with cross-functional teams to integrate AI technologies into various products and services.
Overseeing the design, development, and deployment of machine learning and deep learning models and recommending innovative solutions to enhance business performance.

We are seeking a Backend Engineer, passionate about AI and image editing to join our elite team and play a key role in Backend Engineering, MLOps, and Data Engineering, driving innovation and efficiency.


Responsibilities:
Developing and optimizing scalable, distributed systems on cloud infrastructure (AWS/GCP/Azure), encompassing storage solutions, servers, and APIs.
Enhancing application efficiency for increased scalability and performance.
Implementing robust security measures to protect data integrity and privacy.
Collaborating with cross-functional teams to integrate backend systems with front-end platforms for a seamless user experience.
Conducting code reviews and ensuring adherence to best coding practices.
Monitoring and improving system health and performance, including troubleshooting and debugging issues.

We are looking for a Data Analyst to join our team.

The Data Analyst must have the ability to strategize, analyze and interpret business data to identify key insights and provide recommendations.

The successful candidate should have a proven track record of success in the field of business analytics.

Responsibilities:
You will work with various internal & external datasets to extract insights and deliver actionable recommendations.
You will use your set of analytical skills, data mining techniques and statistical tools to identify trends, opportunities and threats that will support our growth.
You will communicate your findings to management and work closely with business leaders.
You will Design, execute and monitor ETL flows via SQL (dbt is our data tool).
You will Visualize data with dashboards to address key questions for the companys in-house teams like Sales, Marketing, CSM, Growth, and more.

We are seeking a motivated and experienced BDR Team Lead to play a pivotal role in shaping the future of the shipping industry and driving the adoption of intelligent navigation solutions across the global maritime ecosystem.

We advance maritime safety and efficiency by empowering vessels with cutting-edge AI technology. Our mission is to reduce human-caused errors through intelligent, automated navigation systems that prevent collisions, save lives, and transform how ships operate in congested waterways and open seas.

If youre a hands-on sales leader who thrives on building high-performing teams, driving pipeline growth, and making an impact in one of the worlds most critical industries wed love to meet you.

What will you do?
Lead and mentor a global team of 2-4 BDRs to consistently meet and exceed qualified opportunity quotas.
Do hands-on outreach: Own SQL quota and personally engage with prospects to model best practices in outreach and qualification.
Develop and optimize the outbound strategy including messaging, prospecting tactics, and market segmentation.
Coach and support team members through regular one-on-ones, call reviews, and performance feedback.
Collaborate with Sales and Marketing leadership to align outbound efforts with go-to-market priorities and campaign goals.
Analyze and report on key performance metrics to identify trends, areas for improvement, and pipeline acceleration opportunities.
Refine playbooks and workflows in CRM systems (e.g., Salesforce, HubSpot) to ensure efficiency and scalability.
Stay current on industry trends and product updates to ensure your team can communicate Orca AIs value proposition effectively.

we are a leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them. We are seeking for a Customer Support Specialist, to join the Support team and provide world-class support to our customers. As a Customer Support Specialist, you will:
* Provide fast, professional, and personal support to Dealhubs customers worldwide
* Work on a ticket system and communicate with the customers via emails, phone calls, and video calls
* Provide application support on Dealhubs platform, mainly on configurations and integrations with other CRM platforms
* Do troubleshooting and ensure each ticket has been solved
* Make the customer satisfied with the solution and support provided

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us means influencing hundreds of millions of users and shaping the journey toward becoming a true super-app. Our mission is to make people’s lives easier by enabling meaningful connections — from special moments with friends and family, to building businesses and pursuing passions. We’re looking for a Senior Data Analyst who combines strong technical skills with a strategic mindset and curiosity for how data drives user experience and growth in social mobile apps. You’ll partner closely with product, engineering, and marketing teams to turn data into clear insights and measurable business impact. If you’re passionate about uncovering insights, leveraging data and AI for smarter, faster results, and driving decisions at scale; we’d love to hear from you!

Responsibilities:

* Identify opportunities for improvement through data analysis aligned with company strategy.?
* Partner cross-functionally to translate data findings into actionable product and business decisions.?
* Design, run, and analyze A/B tests to evaluate product changes and user experience optimizations.?
* Build, automate, and maintain dashboards and reports to track platform health, user behavior, and key trends.?
* Communicate findings clearly to stakeholders, influencing both tactical and strategic decisions.?
* Leverage AI and automation tools to accelerate analytical workflows and uncover deeper insights.

Advantages:

* Background in statistics, causal inference, or experimentation frameworks.?
* Experience mentoring analysts or leading analytical projects.?
* A deep interest in social, communication, or engagement-driven apps.