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XM Cyber is a global leader in hybrid cloud security. XM Cyber brings a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems. As a Senior Social Brand Manager, you will play a pivotal role in shaping and executing our brand's social media strategy. You'll be responsible for managing and growing our online presence across various social platforms, ensuring consistency in messaging and brand identity. This role requires a creative thinker with a keen understanding of social media trends, excellent communication skills, and a passion for building engaging brand experiences. Key Responsibilities: Social Media Strategy: Develop and execute comprehensive social media strategies aligned with the overall brand objectives. Storytelling: Create compelling & creative, on-brand content for social media platforms, including posts, videos, graphics, and other multimedia assets. Community Engagement: Foster meaningful interactions with our audience, responding to comments, messages, and inquiries in a timely and professional manner. Analytics and Reporting: Monitor social media metrics, track performance, and provide regular reports to assess the effectiveness of campaigns and initiatives. Cross-Functional Collaboration: Work closely with marketing, PR, and product teams to ensure alignment and consistency across all brand communications. Stay Updated: Stay abreast of industry trends, platform updates, and emerging technologies to continuously optimize our social media efforts.

CodeValue, founded in 2010, is a dynamic software development services company that delivers supreme architectural and technical expertise. Our mission is to provide in-depth consultancy, integrate product and design research into our development process, offer managed software and cloud solutions, and provide customized training programs to bridge knowledge gaps. We are empowering our employees with a comprehensive range of professional courses and training programs. From Cloud Computing (Azure, AWS) to Modern Full stack Web Development, Microservices, Software Architecture, and DevOps,
We are looking for a Technical Support Engineer with strong coding skills in JavaScript and Java to join our team. This role involves troubleshooting and resolving customer support tickets in a timely and professional manner. A successful candidate should be a fast learner , capable of debugging technical issues efficiently while providing exceptional customer support.
Key Responsibilities
* Provide technical support for customers, ensuring timely resolution of issues.
* Investigate, troubleshoot, and debug JavaScript and Java-based applications.
* Analyze logs and monitor system performance using Dynatrace, Kibana, and other logging tools
* Work closely with engineering teams to resolve complex technical issues.
* Maintain and improve knowledge base documentation to help customers with self-service troubleshooting.
* Communicate clearly with customers, ensuring they understand the status and resolution of their issues.
* Stay up to date with product updates.