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We are seeking a Business Operations Manager to partner closely with the COO and executive leadership, driving strategic initiatives, cross-functional execution, and operational excellence across the organization. This is a maternity leave replacement role, with the opportunity to continue in the position permanently for the right candidate. Reporting directly to the COO, you will combine business operations leadership with Chief of Staff responsibilities. You will help turn company strategy into execution, lead high-impact cross-functional initiatives, improve how teams work together, and build scalable processes and systems that support rapid growth. You will work closely with executive leadership, Product, R&D, Marketing, Studio, and Customer Experience to bridge gaps, remove friction, and turn complex, cross-functional challenges into clear plans and effective execution.
Key Responsibilities Strategic Execution & Governance Leadership Alignment: Partner with executive leadership to translate company strategy into actionable operational plans and department OKRs/KPIs. Company Operating Rhythm: Support the company's operating rhythm, including leadership syncs, quarterly reviews, cross-functional standups, and strategic offsites. Special Projects: Lead high-impact, cross-functional initiatives from inception through rollout. Executive Advisory & Chief of Staff Support: Serve as a trusted partner to the COO and CEO, supporting executive priorities, helping drive cross-functional projects, and tracking progress on key strategic initiatives. Process Design & Operational Excellence Cross-Functional Workflow Optimization: Review existing handoffs between teams to identify bottlenecks, reduce cycle times, and improve operational efficiency. Scale & Automation: Identify manual or inefficient processes across the business and implement automation, tooling, or standard operating procedures (SOPs) to improve how the organization operates at scale. Cross-Departmental Synchronization Parent Company Focal Point: Serve as the primary liaison and main point of contact for cross-functional communication and strategic coordination with our parent company in Italy. Product & GTM Alignment: Connect Product/Engineering with Go-To-Market teams (Marketing, PMM, CX) to ensure smooth launches, clear messaging and enablement, and aligned feature rollouts. Customer Journey Improvement: Work with CX to identify customer drop-off points and areas of friction, and help drive systemic improvements across the customer journey. Metrics, Insights & Reporting Performance Tracking: Maintain executive-level dashboards tracking core operational health metrics, cross-functional SLA adherence, and team efficiency. Data-Driven Insights: Analyze operational performance data to identify risks, inefficiencies, and growth opportunities across the business, and turn those insights into actionable recommendations.
Desired Mindset & Competencies Ownership Mentality: You take holistic ownership — if something is broken or unowned, you clearly communicate it, step in, fix it, and build a system so it stays fixed. Low Ego, High Impact: Comfortable working behind the scenes to make teams more effective, while stepping up to lead visible, critical projects when needed. Pragmatic Executor: You balance high-level strategic thinking with hands-on, practical implementation, and know when to move from planning to action.

We are seeking a strategic and visionary Group Manager to lead the operetion group for a key product under our companys security platforms.
In this role, you will get the opportunity to manage deliveries and products to strategic customers and escort challanging technology projects from design stage to large scale deployment.
Key Responsibilities
Strategic Leadership
Manage the delivery process from design, through development, Early Availability to rollout in production
Define and drive the quality vision, strategy, and roadmap for the products including Automation, Quality Assurance and Customers' focus team, aligning with engineering and business goals.
Organizational Management
Manage a group of 20 people, focusing on talent growth, performance, and collaboration across teams.
Lead and mentor an engineering group consisting of 3-4 specialized teams
Cross-Organizational Impact
Leadership, Collaboration, and Project Management
Proven ability to lead and manage cross-functional teams, fostering collaboration across engineering, product, security, and support functions.
Ability to influence and align stakeholders across teams and drive consensus on technical and strategic decisions.

Our Customer Experience team is looking for an experienced & driven CX Technical Project Manager. This position will report to the VP of Customer Experience.
What Youll Do:
Own, manage, and optimize the CX tech stack, tools, and platforms.
Build, improve, and maintain CX workflows, processes, and SOPs.
Monitor operational backlogs, bugs, and ongoing technical tasks.
Design and implement tools to improve CX speed, quality, and efficiency.
Maintain dashboards, reports, and performance analytics to support business decisions.
Lead A/B testing initiatives across all support channels and deliver insights to leadership.
Manage onboarding/offboarding of CX systems and ensure smooth platform operations.
Handle DSR processes, vendor invoices, and operational tracking.
Analyze CX performance, forecasting, and interaction volumes across channels.
Maintain IVR systems and support global support-site operations.
Collaborate with Product and leadership teams on CX roadmap initiatives.
Continuously identify and remove operational bottlenecks to improve customer experience.
Role located in Ramat HaChayal, Tel Aviv.

Were looking for an Technical Project Manager to join our growing Professional Services Team. This individual will be the primary point of contact during the pre-launch period, leading end-to-end implementation while ensuring scope, quality, and project KPIs are met. You will serve as a solution consultant, bridging the gap between R&D, Product, and the client to ensure global enterprises extract maximum value from our AI-driven orchestration.
What Youll Do
Own the end-to-end onboarding journey for new global customers, running engaging kickoff calls and Q&A meetings to drive successful product deployment
Direct and manage day-to-day projects including governance, planning, and stakeholder reporting at customer steer-co meetings while proactively resolving roadblocks to ensure deployments remain on schedule and within scope
Act as a solution consultant to translate business requirements into a feasible product setup within the HiredScore product
Build and maintain onboarding materials (playbooks, quick start guides, FAQs) and use deployment feedback to refine best practices and methodologies
Partner with Data Science, Product, and Customer Success to transition accounts from implementation to long-term adoption, ensuring a smooth handover to Customer Success and Support.

We are looking for a Delivery Project Management Team Lead to drive the growth and global scaling of the Project Management function within the Delivery department. As our company expands into new markets, this role will be critical in ensuring operational efficiency, standardizing processes across regions, and maintaining seamless project execution for both new implementations and ongoing support. The ideal candidate is both a strategic thinker and a hands-on leader, with experience managing Project Managers and leading business functions through periods of rapid scale. They excel at managing change, optimizing team utilization, and ensuring smooth day-to-day operations in a fast-scaling, international environment.
What you'll do:
Drive Efficiency & Utilization in the department:
Design and optimize the structure and workflows of the Project Management function to ensure high efficiency and effective support across different regions.
Define and track KPIs to measure the team's performance and operational success.
Forecast project pipeline and assess team capacity needs across different locations, including offshore sites, to ensure the right team size and structure for future demand.
Lead Process Evolution Through Change:
Own and refine project management processes, adapting them to support evolving business needs and company growth.
Collaborate with cross-functional teams (Operations, Customer Success, Sales, and Technical Product) to plan smooth execution of customer projects at scale.
Set the standard for AI-assisted project management across the global team, identify where AI can remove manual work, and turn those into repeatable team practices.
Drive standardization and scalability in project delivery, while maintaining flexibility for client-specific needs.
Implement best practices for risk management, issue resolution, and continuous improvement.
Oversee Day-to-Day Production:
Manage and mentor a global team of Project Managers, providing guidance on project execution, prioritization, and client management.
Take overall accountability for the successful execution of projects, ensuring flawless delivery and high customer satisfaction.
Act as the escalation point for project risks, blockers, and critical decisions.

Required Technical Project Manager
As a Technical Project Manager, you will:
Plan, manage and lead complex technological projects to ensure solution delivery within the required standards
Define, improve and implement organizational processes and procedures in an agile environment
Act as a central point of contact for internal and external stakeholders, ensuring alignment across scope, schedule and quality expectations
Building work plans: milestones, timelines, dependencies and risks
Foster a culture of innovation, continuous improvement and technical excellence
Coordinate work across multiple technology teams
Manage the status of ongoing projects, identify blockers and drive solutions
Ensure processes and action plans are in place to meet predefined goals.

We are seeking for an Technology Project Manager This role requires full end-to-end delivery ownership, from gathering and understanding requirements, through planning, prioritization, risk and dependency management, to successful implementation and achievement of business objectives.
Additional responsibilities include:
* Building detailed work plans and defining milestones.
* Ongoing monitoring of task progress.
* Proactive control and identification of potential blockers, with timely resolution.
* Matrix management of development teams and coordination of multiple interfaces simultaneously, including remote development teams and a large number of stakeholders.
* Daily work with Jira for managing work plans and tasks, tracking execution, generating status reports, monitoring progress metrics, and more. Full-time position, Sunday-Thursday, in the Central Israel area.

Join BIRD Aerosystems as a Project Manager in Bird’s Products Division, where you will lead Challenging Projects from concept to Delivery, ensuring they meet the company's strategic goals and customer expectations. Responsibilities: Lead cross-functional team to deliver projects on time and within budget. Coordinate with stakeholders to define project scope and objectives. Develop detailed project plans and track progress. Identify and mitigate project risks and issues proactively. Ensure quality standards are met throughout the project lifecycle. Facilitate effective communication between project team members and stakeholders.