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As the Technical Program Manager in our Infrastructure-RESS IT PMO team, you will be responsible for leading IT infrastructure programs for Office, Lab and Data Center projects: new build, expansion, retrofit, relocation and de-commissioning. You will clarify and challenge objectives, develop roadmaps, assess the complexity and risks, unblock as needed, and partner with highly skilled technical resources to deliver quality solutions with agility and speed. In partnership with senior IT leaders, you will be responsible for global execution of your programs, ensuring consistency and timely execution in line with our PMO processes. You are required to inspect and assess programs health; provide input for improvements needed or seek support in a timely manner for quick resolution.

What you'll be doing:

Lead multiple, concurrent, large and complex programs or projects. Lead the planning, execution, and monitoring of our site IT infrastructure.
Develop project plans along with agreed upon timelines, provide cost estimations, procure IT assets required for the infrastructure programs, guide implementation or deployment of IT assets on site, track timelines, ensure thorough UAT is conducted at the site and do spot tests as TPM, provide hyper care with all functional teams and resolve UAT issues, and ensure adherence to project objectives.
Work with project owners to identify project scope, define success criteria, build and manage project budget, and outline resource requirements. Identify & manage multi-functional dependencies.
Main responsibilities include collaborating with the real estate and facilities leadership group within the region, coordinating with various IT teams such as network active, network passive, storage, compute, end-user support & A/V, procuring required IT assets for all functions and participating in the setup and management of labs and infrastructure at different sites across North America.
Communicate with stakeholders regularly to manage expectations and to provide project updates on scope, budget, and velocity - Real Estate leaders & project managers, site leaders, lab owners, vendors, consultants, implementation partners, etc.
Reporting: Involve project steering committee for guidance and key decisions. Provide quality status reports consistently. Interact and collaborate with multi-functional teams and different org levels.