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Required Facilities Manager
The Role
The Facilities Manager leads the operations team and, owns the day-to-day hands-on running of the Jerusalem office - a two-story site with roughly 200 employees, weekly events, and on-site facilities including a gym and music rooms. The role sets priorities and standards across the team, oversees execution, reviews work, and serves as the point of contact for any escalation from staff, vendors, or other departments.
Reports to: Chief of Staff to the GM
Direct reports: the operations team, plus outsourced staff and vendors (cleaning, catering, front desk, and others).
Who You Are:
Business-minded operator who understands how workplace operations impact productivity, employee experience, cost control, and leadership priorities.
Strong decision-maker with sound operational judgment - able to assess trade-offs, prioritize resources, and move issues to resolution quickly.
Confident stakeholder manager who builds trust with employees, leaders, vendors, and cross-functional partners while maintaining clear service standards.
Accountable and execution-focused - sets expectations, follows through, and ensures the team delivers consistent, measurable results.
Continuous-improvement mindset, with the ability to identify inefficiencies, improve processes, and raise the overall standard of office operations.
What Youll Actually Be Doing
The team:
Manage the operations team, including in-house staff and Office Maintenance Support and outsourced staff and vendors (such as cleaning, catering, front desk, and other service providers).
Set priorities and standards, assign work, review execution, and all related to managing the team
Act as the primary point of contact for escalations from the team, vendors, or other departments - unblock issues and decide when to bring them to the Chief of Staff.
Office and building:
Proactively Keep the Jerusalem office clean, safe, functional, and presentable at all times, while being hands-on and able to repair things when needed.
Oversee maintenance of office systems - electrical, HVAC, plumbing, life-safety - through the Facilities Manager.
Main point of contact with GATI (building management); push open issues to resolution.
Lead small office improvements and capital upgrades from planning to execution.
Vendors and budget:
Oversee procurement of food, beverages, office supplies, and equipment, keeping spend aligned with the operations budget.
Manage vendors and subcontractors - utilities, cleaning, catering, repairs, suppliers - including tender, negotiation, and ongoing performance.
Work with Finance on contracts, invoices, and payments (LawVU, Divvy, SP).
Own and manage the operations budget - plan annual spend, approve and track expenses, monitor against forecast, and report on variances.

we are a leading platform that enables and accelerates our company for brands and retailers. As a truly global company, we partner with some of the worlds most recognized brands to provide a seamless end-to-end solution for international online sales, including localization, payments, logistics, and compliance. Our technology-driven approach helps businesses expand into new markets and deliver a smooth, localized shopping experience to customers worldwide.
As our business continues to grow rapidly, were looking for a passionate, strategic thinker with a strong background in eCommerce logistics, shipping procedures and working relations with carriers to lead our global customer services logistics operations. This is an exciting opportunity for a dynamic leader to shape the future of our customer service logistics operations and drive world-class support for our international retail partners and merchants.
Responsibilities:
Provide strategic leadership to our companys customer service logistic operations across the US, EMEA, and APAC.
Align with global teams around shared goals, procedures, and workflows, fostering operational consistency and excellence.
Track, analyze, and optimize CS Ops performance using KPIs and productivity metrics.
Lead high-level discussions with senior stakeholders in our company to define needs and deliver effective solutions.
Oversee the logistic operations in all CS teams and be an escalation focal point.
Evaluate industry trends and internal data to inform decision-making and identify areas for continuous improvement.
Collaborate cross-functionally to streamline internal processes and enhance the customer experience.
Define and execute new workflows and automations to improve service levels and operational efficiency.

The Partner Operations Manager is responsible for overseeing the operational infrastructure that supports the partner ecosystem, with a focus on process management, reporting, analytics, and system enablement. This role manages the day-to-day administration, configuration, and support of the Partner Relationship Management (PRM) platform, ensuring partners and internal teams have a seamless, efficient, and reliable experience with partner systems and processes.
How will you make an impact?
Manages the operational framework that supports the partner ecosystem, ensuring processes, workflows, and systems function efficiently and consistently.
Oversees the day to day administration, configuration, and ongoing support of the Partner Relationship Management (PRM) platform.
Develops and maintains partner related reporting, dashboards, and analytics to support visibility into partner performance, engagement, and operational metrics.
Ensures data accuracy, integrity, and consistency across partner systems and related tools.
Collaborates with cross functional teams-including Partner Systems, Product, Sales, and Operations-to implement process improvements and system enhancements.
Troubleshoots system issues, manages PRM support requests, and works with technical teams to resolve system defects or configuration challenges.
Documents operational processes, system configurations, and partner workflows to support continuity and scalability.
Identifies opportunities to streamline partner operations through automation, process optimization, or improved tooling.
Provides partners and internal stakeholders with clear guidance, training, and support on PRM functionality and related operational processes.

The Procurement Operations & Excellence Lead is responsible for driving operational maturity across the global procurement & operations organization. This role owns the strategy, deployment, and continuous improvement of procurement & travel processes, systems, tools, governance, and policies. The role includes the management of team leads across procurement and travel operations and requires strong managerial capabilities to develop, coach, and direct those leaders. It requires a visionary operator with strong project-management and people-leadership skills, the ability to manage complex cross-functional interfaces, and a relentless drive for execution. The role ensures world-class performance, streamlined operations, compliance, and excellent service levels to stakeholders and suppliers.
How will you make an impact?
1. Operational Excellence & Process Leadership
- Design, implement, and optimize end-to-end procurement and corporate travel processes across all categories and regions.
- Diagnose operational gaps and drive continuous improvement initiatives across procurement and travel operations.
- Develop KPIs, dashboards, and performance metrics to monitor efficiency, effectiveness, and traveler experience.
- Standardize operating procedures and methodologies globally across procurement and travel.
- Leverage AI and analytics to identify process bottlenecks, forecast demand, and recommend optimization opportunities.
2. Systems, Tools & Digital Procurement
- Act as product owner for procurement and travel technologies such as ERP, P2P, contract management, intake tools, supplier portals, online booking tools (OBTs), TMC platforms, and expense management systems.
- Define system requirements, manage roadmaps, and lead improvement cycles with IT, TMCs, and vendors.
- Evaluate and deploy AI-powered capabilities, agentic intake, conversational assistants, contract intelligence, spend classification, and predictive analytics, across the procurement and travel stack.
- Train procurement and travel teams on new systems, AI tools, and digital capabilities.
- Ensure data integrity, automation, and seamless platform integration across procurement, travel, and finance systems.
3. Policy, Governance & Compliance
- Maintain procurement and travel policies, guidelines, and internal controls.
- Establish governance frameworks ensuring compliance with legal, audit, duty-of-care, and data-privacy standards.
- Define responsible-AI guardrails for procurement and travel use cases, including data handling, bias, and human-in-the-loop controls.
- Align policies with Finance, Legal, Security, and HR/Mobility teams.
4. Program & Project Management
- Lead cross-functional programs, including procurement and travel system rollouts, AI deployments, and process improvements.
- Track deliverables, timelines, risks, and stakeholder dependencies.
- Drive execution of strategic procurement and travel initiatives, including AI and automation programs.
5. Stakeholder & Service Management
- Serve as the central point for operational escalations and support across procurement and travel.
- Ensure high service levels and traveler experience via structured intake management, AI-assisted triage, and prioritization.
- Promote a culture of efficiency, accountability, and data-driven decision-making across the procurement and travel ecosystem.