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We are looking for a highly motivated and detail-oriented engineer to join our DevOps team, and help us build and scale infrastructure.

This person will actively shape and implement infrastructure, introduce new technologies and standards, and improve our release pipeline by building the right tools and frameworks for our developers.

Our DevOps Engineer will manage our software production, ensuring stability, scalability, and efficiency.



Responsibilities

Manage our DTAP environments including troubleshooting and resolving issues as needed
Continuously improve and evolve our infrastructure and tools to meet the changing needs of our products and teams
CI/CD Ownership: Design, build, and maintain robust CI/CD pipelines to enable rapid and reliable deployment cycles across multiple services and environments.
Plan and implement tools to help our company's efficiency and productivity using data-driven decision making
Collaborate with cross-functional teams (including engineering, research, and operations) to identify and prioritize opportunities for process improvements.
Carry tasks end-to-end, from design to deployment, and take full ownership
Security & Compliance: Ensure infrastructure and processes adhere to best practices for security, monitoring, and compliance.
Mentorship & Leadership: Lead by example, mentor team members, and foster a culture of innovation, ownership, and continuous improvement.
Drive observability initiatives by defining and implementing logging, metrics, and tracing strategies to improve incident response and system understanding.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

As an IT Specialist, youll gain valuable hands-on experience with cutting-edge cloud technologies, working in a dynamic, fast-paced environment. Youll support global internal users on both Windows and macOS platforms, helping to resolve technical issues efficiently and effectively. Strong communication and organizational skills are key to your success in this role



Key Responsibilities

Provide both remote and on-site technical support
Handle global onboarding and offboarding processes for end users, including in-person support at the Israel office
Manage and support Mac and Windows systems, network devices, and IT hardware
Administer and secure enterprise applications and services
Troubleshoot incidents and coordinate resolutions with vendors and partners
Develop and maintain internal IT documentation, including procedures and training materials
Ensure compliance with internal controls and security policies

looking for a Senior DevOps Engineer. The primary role of the Senior DevOps Engineer is to design and deploy complex cloud environments for customers, utilizing innovative automation tools and cutting-edge technologies. As a Senior DevOps Engineer, you will be responsible for setting up, maintaining, and evolving the AWS cloud architecture, supporting infrastructure monitoring and alerting, troubleshooting issues, and developing the required automation for our customers.

The DevOps Engineers work with the latest cutting-edge technologies, and these are some of the technology stacks that we perfect daily for our customers: AWS, Docker, Kubernetes, Jenkins, CI/CD, Terraform, Ansible, Lambda, Python, Go, AI/ML, Big data, IoT, and much more, while playing 8-Ball and Nintendo Switch.



Summary of Key Responsibilities

Assist in creating a tailor-made architecture
Managing multiple customer environments, working around industry best practices.
Acting as a trusted advisor for our customers
Deployment of advanced services on the cloud
Implement automation solutions
Maintain a feedback loop with the companys customers to ensure deliveries are following the customers needs and expectations
Debug, troubleshoot, and fix technical issues
Set up large-scale monitoring and logging solutions

The role includes lead the execution of complex technological projects in the IT field of our platform - SCExpert. This role involves planning, executing, and delivering projects within defined timeframes, budgets, and scopes, while ensuring alignment with business objectives The Project Manager will collaborate with cross-functional teams, manage resources, and communicate effectively with stakeholders Key responsibilities include defining project goals, managing risks, and ensuring adherence to project management best practices Communicate project status and updates to stakeholders

As Technical Support Engineer (L2), you will become the deep expert on how our system works end-to-end. Youll own the technical heartbeat of customer support: understanding detection flows, troubleshooting integrations, investigating anomalies, and communicating clear insights back to customers and internal teams.

This is a builder role. As one of the first technical support hires, youll shape support function; its processes, its culture, and its standards.

While working directly with Engineering, Product, and our most strategic customers. Youll be the person customers trust the most: their go-to expert for clarity, accuracy, and fast resolutions.

What Youll Do (Your Chain of Impact)

Become the System Expert

Develop a deep understanding of detection flows, architecture, and security engines.
Build expertise across product surfaces, customer use cases, and common integration patterns.
Act as the internal knowledge hub for how our system behaves in real-world scenarios.
Lead Technical Investigations

Diagnose complex issues across customer integrations, APIs, on-chain data, and detection results.
Perform basic Root Cause Analyses (RCAs) and communicate findings clearly and confidently.
Read and interpret logs (DataDog, Kibana, Grafana, etc.) to identify anomalies or system irregularities.
Monitor performance metrics and security-related alerts.

We are looking for an experienced Senior DevOps to join our growing DevOps department!

Were looking for a Senior DevOps Engineer to join our growing infrastructure team.
This role is perfect for someone who thrives in a high-scale, cloud-native environment and is passionate about building robust, scalable, and secure infrastructure. You will play a key role in designing and maintaining our AWS based cloud environments.
Responsibilities
Design, implement, and manage scalable and secure AWS and EKS environments.
Drive CI/CD best practices to ensure smooth and efficient deployments.
Enhance system reliability, security, and performance through monitoring and automation.
Collaborate closely with R&D teams to optimize development workflows and system architecture.
Establish and enforce DevOps best practices, ensuring high availability and disaster recovery strategies.
Participate in an on-call rotation to respond to critical issues and ensure system stability.