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We are looking for a talented Technical Support Specialist (Tier 1) to step into a foundational role with opportunities for advancement to Tier 2, Team Lead, Technical Support Engineer, or specialized technical roles based on performance and interest. Beyond ticket resolution, you will be empowered to act as a crucial liaison between our customers and engineering teams, identifying trends and contributing directly to product improvements, knowledge base development, and operational initiatives. You'll gain invaluable experience with cutting-edge SaaS technologies at a high-growth startup.
We are seeking a highly autonomous and experienced learner who thrives on tackling new challenges, proactively expanding their technical expertise, and consistently delivering a superior customer-centered experience within a fast-paced environment.
This position is based in Israel (Jerusalem or Tel-Aviv) and reports to the Manager of Technical Support in the US.
What you will be responsible for
Provide high quality customer support to our customers
Demonstrate exemplary customer service skills via inbound/outbound phone, email, and internal chats
Troubleshoot, manage, and resolve technical issue tickets and be the point of communication between our clients, partners, and other internal supporting teams utilizing Salesforce and Atlassian
Triage, prioritize, and drive open cases in the US queue during Israel working hours
Manage high-pressure critical alerts and outages
Collaborate with US teams and Israel support engineers to solve technical product issues while keeping in constant communication with the customer
Resolve complex technical escalations, and drive process improvements with leads to reduce global escalation rates and friction
Architect advanced internal resources and documentation for systemic issue resolution
Demonstrate a can do attitude to solve as many issues at your resolution level
Performing a variety of additional technical tasks on our customers accounts.

If you are a driven professional, a collaborative team player, and eager to make a meaningful impact on millions of lives - join our mission!

Key Responsibilities:

Tackle complex, innovative engineering challenges while actively contributing to the fight against cancer:

Architect and build core backend infrastructure, databases, and new services using Python.

Partner with scientific and data teams to seamlessly integrate complex algorithm modules into our system architecture.

Develop end-to-end features that continuously improve and scale our platform solutions.

Work closely in a cross-functional environment alongside frontend and algorithm engineers, product managers, UX/UI designers, and medical specialists.

In this role, youll take part in the design and development of the exciting new generation Ibex web-based application. You will be part of the Ibex Web Applications team, developing complex user interfaces and components, as well as web backend modules, while working closely with the rest of the R&D group, product managers, and external resources. You will deal with technical challenges in performance, design, architecture, problem-solving, and others.

We are looking for Senior Engineers who treat AI as a core part of their workflow - people who experiment, iterate, and know how to get real value out of AI tools. Flexibility, curiosity, and a problem-solving mindset are must-haves. In this role you will have the opportunity to take ownership of the development of groundbreaking, AI-driven products and work on interesting projects inside a smart, fun, and dynamic engineering team.
This position is based out of our Jerusalem or Tel-Aviv offices and reports to the Dev Team Lead.
What you will be responsible for
Write clean, high-quality, high-performance, maintainable code.
Ensure that the projects you work on meet business objectives and coding standards.
Support the deployment and testing of new products and features.
Collaborate with cross-functional teams to gather and analyze requirements, translating them into technical specifications.
Design and implement APIs and integrations with third-party services to enhance system functionality.
Optimize application performance through code profiling, monitoring, and refactoring as necessary.
Implement automated testing frameworks to ensure code robustness and reliability.
Participate in code reviews and provide constructive feedback to peers to foster continuous improvement.
Stay updated with emerging technologies, best practices, and industry trends to drive innovation within the team.
Assist in the establishment and enforcement of development standards and coding conventions.

As part of our R&D team, you will:
Have a major influence on our existing solutions as well as new ones
Make technical decisions that are critical for the company's growth
Improve your skills and learn from top-notch engineers
Connect between the existing worlds of healthcare and technology.

We are looking for a Hands-On Backend Team Lead to join our team and make a real impact in our R&D department! As a Backend Team Lead, your mission will be to lead a team of software engineers toward the development of exciting new products while staying close to the ground with hands-on coding. You will influence the team's technical direction as well as onboard, mentor, and manage talented developers. You will have the opportunity to contribute to the full development life cycle, including design, architecture, and collaboration with product stakeholders to deliver high-quality, scalable code using agile methodologies.
We seek someone extremely technical with leadership experience who loves to solve interesting tech challenges, can see the big picture, and demonstrates a strong sense of ownership paired with excellent communication skills.
This position will be based out of our Tel-Aviv or Jerusalem hubs
What you will be responsible for:
Hands-on development (~80%)
Management: onboard, mentor and manage a small team in all HR aspects (time off, 1:1, plan and evaluate employee growth, etc.)
Break down and plan tasks, including high-level design
Run team sync meetings to identify blockers and communicate cross-team
Monitor the system's stability
Develop high-level estimations for all work items
Manage the Jira board and inter-team communication
Push for shipping high-quality products on time
Own relevant repos, codebase, CI/CD pipeline, and DevOps of the teams infrastructure
Own tech decisions and initiate decision-making discussions
Update, upgrade, monitor, and replace 3rd party libs.

Required Product Manager - Digital Advertising
About The Position
A fast-growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion-dollar transportation industry with our advanced Customer Data Platform (CDP). Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a quickly evolving industry.
Our team is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal-driven. At our core, we believe every voice has value and can impact our bottom line. We are looking for a Product Manager to join our Activation unit and further scale out the Digital Advertising product.
If you are a creative, solutions-oriented individual who is ready to put your career in drive, this is the place for you!
This role is based in Tel-Aviv or Jerusalem and reports to the lead PM of the Digital Advertising domain.
What you will be responsible for:
Shape Product Strategy: Partner with the Product Lead to shape the strategy and roadmap for a segment of our digital advertising suite, bringing customer and market insights from discovery through launch, adoption, and growth.
Listen & champion the Voice of the Customer: Translate feedback into clear, prioritized specifications by running discovery with dealers and design partners through calls, feedback loops, and early-access programs. Actively include internal teams (CSMs, Sales, Ad Operations, Finance) in the problem discovery process to identify product gaps and opportunities.
Execute & Iterate: Partner with engineering, design, and data teams to rapidly ship high-quality features, define success metrics, and leverage data insights to continuously iterate.
Own Compliance, Support Ad Tech Integrations: Own OEM and regulatory compliance end-to-end, translating policy changes into safe, impactful product requirements, and help navigate platform integrations as ad tech evolves.
Lead Go-to-Market & Communication: Collaborate closely with Sales, Marketing, and CSMs to shape product launches and training, while providing clear, ongoing roadmap and release updates across the entire organization.

Mesh Payments is looking for a hands-on Security & IT leader to serve as the foundational pillar of our internal technology and security operations. In this unique role, you will be the sole owner of our IT infrastructure while playing a critical part in protecting a fast-growing, cloud-native fintech platform.
In this position, you will have the autonomy to choose the best tools for the job, manage our corporate environment from the ground up, and have a direct impact on protecting the financial data of global enterprises while ensuring our team has the best technical tools to succeed.
What youll do:
IT Operations & Employee Experience
Youll work closely with the CTO, engineering, and business teams, combining hands-on execution with real ownership and impact.
Manage corporate SaaS platforms, identity management (SSO), and Google Workspace.
Compliance & audits (SOC2, PCI)
Acting as the security point of contact for customers, auditors, and internal teams
Act as the primary technical point of contact for all employees, providing hands-on support and troubleshooting.
Deploy and operate endpoint security and management tools (EDR, MDM, DLP) across a distributed workforce.
Cloud & Infrastructure Security

Improve and maintain the security posture of our AWS/GCP-based cloud infrastructure.
Operate cloud security platforms, such as Upwind / Wiz / Oligo, or similar solutions to prioritize and remediate risks.
Design and enforce secure access controls and least-privilege IAM policies.
Investigate cloud security alerts and support incident response.
Application Security
Integrate security into the SDLC and CI/CD pipelines by automating SAST, SCA, and secret scanning.
Secure containerized workloads (Kubernetes / EKS) focusing on runtime protection and image hardening.
Provide guidelines and safeguards for AI-powered development processes and AI models within our SaaS platform.
Compliance & Security Culture
Support SOC2 and PCI DSS compliance initiatives and audit readiness.
Serve as the primary security focal point for external auditors.
Contribute to security awareness and best practices across the company, explaining the rationale behind security requirements.