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As the VP Customer Success , you will be the primary architect of the customer journey for a global portfolio of hundreds of enterprise accounts. You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Maritime AI platform.

You will sit at the intersection of commercial growth and operational excellence, managing a complex landscape of diverse business lines across the US, EU, UK, and International markets.

Core Responsibilities

1. Strategic Leadership & Portfolio Management

Segmented Strategy: Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct pillars:
Commercial: Energy majors, bunkering, commodity traders, and ship owners.
Government: Coast guards, Law Enforcement Agencies (LEA), Customs, and Intelligence organizations.
Revenue Accountability: Primary Drive Customer satisfaction, Gross Retention Rate (GRR) and Net Retention Rate (NRR). Identify and act upon expansion opportunities (upsell/cross-sell) in partnership with the Sales team.
Global Scale: Manage and scale localized teams across various time zones to provide seamless support for international markets.
2. Complex Implementations & Product Adoption

Operational Excellence: Oversee complex, large-scale implementations that involve integrating AI into existing customer workflows and technical ecosystems.
Value Realization: Define and track Success Outcomes for customers, ensuring that maritime intelligence translates into actionable insights for risk management, compliance, and national security.
Feedback Loop: Serve as the Voice of the Customer to the Product and Engineering teams, ensuring the roadmap reflects the evolving needs of both commercial and government sectors.
3. Executive Relationship Management

Trusted Advisor: Act as an executive sponsor for Tier 1 accounts, building relationships with C-suite executives in the private sector and high-ranking officials in the public sector.
Crisis Management: Navigate high-stakes maritime or geopolitical events where customers rely on Windward for real-time intelligence and support.

Were looking for a Product Manager to join our Maritime Intelligence team and play a key role in scaling and

evolving Intelligence offering.

Your mission will be to translate visionary product strategy into intelligence capabilities,

helping our customers with strategic planning, threat detection and mission support.

You will directly shape our future roadmap, ensuring every feature delivers measurable, high-impact value to our users.

What Will You Do?

Own the execution of a defined product area or value stream, from discovery through delivery and adoption
Lead product discovery based on customer needs, market feedback, and strategic direction
Engage directly with global customers and prospects to validate ideas, gather feedback, and refine the roadmap
Translate customer and business needs into clear product requirements and user stories
Work closely with engineering teams throughout design, development, and delivery
Prioritize features and initiatives based on customer value, business impact, and feasibility
Collaborate with Sales, Customer Success, Marketing, and Sales Engineers to support go-to-market activities, enablement, and adoption
Continuously balance short-term delivery with long-term product goals

As a Data Analyst, you will be part of the maritime intelligence R&D research team, driving technological excellence in our mission of safeguarding the naval domain and securing global trade with AI technology.

You will immerse yourself in the fascinating maritime world and complex multi-modal datasets, conducting research and analysis using Python. Your insights will drive strategic decisions and shape the future of our products.

What will you do?

Analyze diverse datasets to uncover actionable trends, patterns, and anomalies that drive our intelligence capabilities
Utilize GenAI models for advanced data analysis and as productivity tools
Ensure the quality and integrity of core intelligence data
Write Python code to query diverse sources (Postgres, Mongo, S3), conduct deep analysis, and build heuristic models and detection algorithms
Become a domain expert to interpret data accurately in naval and maritime contexts
Design clear visualizations to communicate insights to a diverse audience
Work with a team of domain and technical experts to solve complex challenges
Join the Data Analysts technical guild to help grow data community

We are looking for our WW AGENTIC product manager, to build the worlds first mission-grade Maritime Intelligence Operating System. This is the role every product manager has been dreaming of since the Generative AI revolution began! We are moving beyond SaaS as a Tool to AI as a Teammate..

Your Mission:

You will take us from Chat (Basics) to Reasoning (Research) to Action (Autonomous Monitors). You will own the architecture, turning elite intelligence expertise into digital workflows that scale. Your success wont be measured by Jira tickets, but by the Speed of Learning and the Accuracy of Reasoning of the agents you bring to life.

If youre tired of Slap-on AI and want to build the future of Agentic Workflows from the ground up, this is your opportunity to join us!

What Youll Do

Architect the Agentic OS: Define how agents reason, use tools, and collaborate to solve maritime puzzles.
Codify Elite Expertise into Playbooks: Collaborate with analysts to translate gut instinct and tradecraft into digital playbooks.
Define the UX of the Future: Shift the paradigm from clicking buttons to an interactive AI Teammate.
Own the Accuracy Flywheel: Establish Eval frameworks to obsessively measure and improve Reasoning Accuracy.
Lead a Startup within a Scale-up: Lead the Internal Startup - Operate with 0-to-1 autonomy, leveraging our data moat to deliver Decision Superiority.
Build the Autonomous Monitor Era: Build the Autonomous Monitor- Evolve the product from reactive answers to proactive, 24/7 global monitoring.

We are looking for a Software Team Lead to join our R&D Platform group and lead a powerhouse team of senior developers. This team is the backbone of our data engine, building the core entities that power our entire platform. You will lead the development of a stateful data pipeline processing ~1 billion messages a day.

What will you do?

Lead a team of engineers in a high-stakes environment. You will serve as the technical authority, foster professional growth, and ensure the highest standards of architectural integrity and delivery.
Own people leadership end-to-end: hiring and onboarding, setting goals and expectations, coaching and mentoring, performance management, and career
development.
Build and maintain mission-critical, high-scale systems using Java, Kafka, and Spark that process ~1B messages/day.
Act as the technical anchor between complex research and product delivery. Translate intricate algorithmic work and data flows into durable systems and visible product value.
Innovate: Drive the vision for our Iceberg-based Data Lake.
Drive AI adoption on the team: establish practical best practices for GenAI/LLM-assisted engineering (e.g., stronger code reviews, faster debugging, better test plans/docs, clearer technical decisions, incident summaries), while ensuring responsible usage.

We're seeking a Mid to Senior Data Engineer to join our Cloud Identity & Perimeter, a critical component of our security infrastructure. Our team develops and maintains complex data pipelines that process billions of records daily, analyzing identity-related security patterns, effective permissions, internet exposure, and attack paths. We're at the forefront of securing enterprise identities and delivering actionable security insights at scale.

What You'll Do:

Design and implement high-performance, distributed data processing pipelines handling petabytes of security data.

Architect complex data transformations using Apache Spark for large-scale batch and stream processing.

Be part of shaping new products while collaborating with product teams, customers, and sales.

Build and optimize real-time data streaming solutions using Kafka for identity analytics.

Develop and maintain scalable ETL processes that handle billions of daily events.

Create efficient data models for complex security analytics queries.

Collaborate with cross-functional teams to deliver high-impact security features.

Optimize query performance and data storage patterns for large-scale distributed systems.

Participate in system design discussions and architectural decisions.

This position is based in our Tel Aviv, Israel office and requires strong leadership presence and ability to work closely with cross-functional teams.

We are looking to grow our Switch Team! Someone who can take full ownership of the transition process across every new building that joins Daisy, ensuring a smooth and consistent transition in a recurring manner. This role requires excellent communication skills, especially when interacting with board members and customers, and a strong ability to manage processes across departments effectively.

Responsibilities

Primary Focus: Lead the transition for new buildings joining Daisy, ensuring consistent and efficient execution of all steps.
Serve as the main contact for board members and stakeholders, ensuring clear communication during transitions.
Collaborate with other departments in daisy to identify and implement process improvements.
Take ownership of projects, driving them to completion with minimal supervision.
Identify and address underperformance and improve processes.

We're hiring a senior PM to own different AI-driven product capabilities across Daisy's platform. You'll define how AI agents and intelligent workflows reshape property management operations. That means shipping agentic workflows that act (not just assist), working hands-on with engineering, and figuring out where LLMs and autonomous agents fit into real problems. You'll own strategy for your domain, set OKRs, and bridge what operations teams need with what's technically possible.

We're looking for someone who:

Has shipped AI features in production, not just sandboxed them. Uses AI tools daily in their own work, whether coding agents, prompt engineering, or prototyping with LLMs. Makes complex things simple for users. Picks up unfamiliar domains fast.

Responsibilities

Own AI product initiatives end-to-end: discovery, spec writing, development, launch, and iteration.
Design and ship agentic workflows that automate operational processes with human oversight built in.
Work cross-functionally with engineering, design, operations, and business teams to deliver AI features that solve real problems.
Identify where AI can replace manual workflows and improve outcomes for property managers, board members, and residents.
Define success metrics, run experiments, and use data and user feedback to steer direction.
Stay current on AI developments and translate what matters into product opportunities.

As a Senior Developer, youll join our Product Team and play a key role in architecting and developing AI-driven building operating system. Youll work with the team to plan, shape, and build platform components, AI workflows, and new product features. You should feel comfortable collaborating in a product squad and be excited about the new era of AI-native SDLC, using coding agents to move the needle independently while keeping productivity and simplicity in mind.

About you

An ideal candidate is humble and open-minded, while staying skeptical and willing to challenge assumptions. You have strong full-stack engineering skills and experience reasoning about complex systems, evolving architecture, and the importance of collaboration, communication, and product sense. You excel at working independently and as part of a team, and you feel comfortable asking for help when you get stuck.

Responsibilities

Plan, design, and ship agentic workflows that automate operational processes with human oversight built in.
Work cross-functionally with product, design, operations, and business teams to deliver AI features that solve real problems.
Own feature development end-to-end: from ideation and discovery, through spec writing, development, testing, launch, and iteration.
Push the limits of coding agents to increase developer velocity and democratize development for non-coders.

The Product Management team is seeking an experienced Senior Product Manager who is technical, collaborative, and truly excited about building great cloud security products. In this role, you will bring your in-depth knowledge of the cloud detection and protection market to help guide the evolution of our Cloud Security Product Offerings. You will work closely with customers, engineering, researchers, product marketing, sales, support, and other product managers. You will bring existing knowledge about product management best practices and apply them in delivering significant new features and enhancements, addressing the needs of cloud security. The successful candidate will have the ability to interface and influence cross-functional teams throughout the company.


What You'll Do:

Act as the product leader for major initiatives around Cloud Detection & Response.

Understands the Cloud Security markets and capabilities.

Utilize strategic insight and organizational skills to identify unmet customer needs, define use cases, and advance the functional capabilities of this offering.

Interact with different audiences such as Cloud Security Architects, DevOps, Incident Responders, Developers and Hunters to define innovative products.

Collaborate closely with Engineering and Data Science to understand threat and attack trends and deliver new visibility and defenses.

Partner with marketing to help define go-to-market strategy & messaging, assist with product positioning, benefits, and target personas.

Engage with sales and support to champion recent releases and guide future product direction.

Partner with UX Professionals to help deliver a world class user experience.

Conduct competitive analyses and maintain current information regarding competitive activity.

Work on a team of high-performing product professionals in a very collaborative environment.

Were searching for a Senior Backend Engineer to join our growing team in Tel Aviv. We are looking for an experienced and passionate engineer who will help take our team to the next level. As a member of the team, youll play a pivotal role in growth. With ample responsibilities and corresponding impact, youll help spearhead our product and wear multiple hats at a fast-growing, dynamic early-stage company.

Responsibilities
Develop and enhance the companys core voice product by designing, implementing, and testing new features and services.
Take ownership of end-to-end projects, from ideation to deployment of new capabilities.
Ensure high availability and reliability of our conversational AI assistants.
Write mostly Python for our backend infrastructure.

We are seeking a highly motivated controller to join our team. This is an exciting opportunity for a dynamic individual who thrives in a fast-paced startup environment and is eager to make a significant impact on our financial operations. The controller will work closely with our Senior controller, be responsible for maintaining accurate financial records and ensuring compliance with relevant regulations both in the US and Israel. You will manage the end-to-end financial reporting process and contribute to the organizations overall financial health.

Responsibilities
Manage day-to-day finance operations.
Managing the monthly, quarterly, and annual closing processes, including preparing required financial statements and tax filings and ongoing interactions with external accountants.
Working with the Company's external auditors/advisors on audit, accounting, and other matters to ensure compliance with local tax and statutory requirements.
Assist with preparing management reports and board presentations.
Identify and implement opportunities for process improvements and efficiencies within the finance department and financial systems.