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Required Senior SRE Engineer
Were on a mission to help companies unlock reality and reach their full potential. As a Senior Site Reliability Engineer (SRE), youll play a key role in shaping our new Production Reliability domain. Youll drive reliability initiatives, lead cross-team projects, and ensure our SaaS platform stays robust, scalable, and efficient. This is a high-impact, hands-on role that demands technical expertise and a proactive approach.
You'll Own:
Design, build, and maintain scalable, fault-tolerant systems.
Define and enforce reliability processes, SLOs, SLIs, and SLAs.
Lead complex incident responses, including on-call rotations and postmortems.
You'll Solve
Challenges related to observability, testing, production stability, and development productivity.
Reliability improvements through data-driven decisions.
Complex production incidents.
You'll Impact
Build automation, tooling, and self-service capabilities.
Collaborate with engineering, product, and support teams to embed reliability into everything we do.
Mentor engineers and promote operational excellence across the organization.

we are looking for a System & SysOps Administrator to join the infrastructure and Security team for a temporary position until the end of 2026. As a sys Admin you will manage: Multi Datacenters, Cloud, Storage, Virtualization, Networking, and Security systems.
Key Responsibilities:
Network & Security Administration - Manage multiple firewalls clusters, Routers & Switches, SASE, WAF, CSPM, IdP, EDR, NAC and Mail Relay
VMware, Storage and Backup - Full responsibility of a complex stretched VMware cluster using Active-Active block storage across two Datacenters, NAS systems, Backup platforms, SAN environment and tape library using FC, iSCSI, SMB, and NFS protocols
Solid understanding of Microsoft services - Active Directory, PKI, EntraID, Intune, Exchange, SharePoint
Manage, build, and update physical and virtual Windows & Linux servers utilizing patch management and configuration management systems
Cloud Administration - Manage AWS & Azure production environments
Monitoring tools - Ensure the stability and uptime of the production environment 24/7
Function as a tier two for the IT helpdesk team.

Security & Network Administrator

Role Description

Work as part of the IT team in a global company, providing support to group companies both in Israel and worldwide. Responsibilities include managing and maintaining network infrastructure, ensuring security compliance, and delivering technical assistance across multiple locations.

We are looking for a Senior DevOps Engineer to join our R&D team in developing the next rising product in the health tech landscape. If you are looking for a challenging, influential position and are passionate about making an impact, this might be the role for you.

As a Senior DevOps Engineer , youll play a key role in the design, development, testing, deployment, and monitoring of our infrastructure and products. In this position, you'll make significant contributions to our observability stack, helping build and maintain robust systems for logs, metrics, traces, and alerting.

Our ideal candidate is passionate about DevOps and observability, has strong communication skills, and thrives on constant improvement for both technology and processes. If you enjoy working on multiple projects in parallel and are a proactive team player, youll fit right in.

This is a unique opportunity to join the core team of a fast-growing startup, where your contributions will have a direct impact on our product and success.

Responsibilities

Support and collaborate with cross-functional engineering teams using cutting-edge technologies.
Contribute to the design, implementation, and maintenance of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, Loki)
Secure, scale, and manage our cloud environments (AWS and GCP)
Design and implement automation solutions for both development and production
Manage and improve our CI/CD pipelines for fast and safe delivery
Lead best practices in infrastructure, observability, configuration management, and system hardening
Continuously assess and improve existing infrastructure in line with industry standards

We are seeking an IT Manager to lead our System engineers and technical support. You will take ownership not only of our technology stack (systems, network, and endpoints) and employees' technical support, but also of implementing, using, and improving our own product. The appropriate candidate will demonstrate the following at a high professional level: strong communication and customer service skills, excellent organizational skills, and the ability to multitask.

Responsibilities:
Build and scale cross-organizational IT processes, including onboarding, offboarding, inventory management, and software management.
Champion Robin and our platform internally, driving our IT org to be our #1 customer and proof point for what AI-first IT management can do.
Lead AI adoption and deployment within the team and across us.
Take full ownership of our technology stack (Google Workspace, Okta, Slack, Zoom, Kandji, Intunes, Office 365) to improve organizational productivity.
Continuously evaluate, implement, and improve our own product within the team.
Data-driven management by monitoring ITSM metrics and maintaining team KPIs.
Enforce IT security standards and compliance in accordance with global guidelines and our internal security protocols.
Manage vendor relationships and service associate agreements.
Take full ownership of the IT budget and procurement to ensure responsibility and resource optimization.

As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make us the heart of a modern IT stack.

This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between us and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.

Key Responsibilities

Integration Design & Scripting Excellence
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect us with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
Advanced Automation Scripting: Utilize PowerShell and Python to automate complex IT workflows, data migrations, and system synchronizations tailored to enterprise security and compliance standards.
Technical Strategy: Design end-to-end migration paths for Enterprise customers, moving them from legacy infrastructure to a modern, our AI-first environment.
AI-Driven Workflows: Design and implement AI-driven automation logic that reduces manual overhead and optimizes operational efficiency for global IT teams.

Relationship & Project Leadership
Lead the Relationship: Serve as the primary technical point of contact, managing stakeholder expectations and translating high-level business goals into technical solution blueprints.
Project Execution: Own the full project lifecycle from a leadership perspective-ensuring on-time delivery, technical validation, and a "white-glove" customer experience.
Global Travel: Travel abroad up to 25% of the time to conduct on-site architectural workshops, lead high-stakes deployments, and build face-to-face rapport with strategic partners.

Communication
English - High proficiency: You must be able to present complex technical architectures to C-suite stakeholders with clarity, authority, and professional polish.
Solution Documentation: Produce high-quality architectural diagrams, technical implementation guides, and API mapping documentation.

we are looking for a DevOps Engineer.
our DevOps team operates the infrastructure that powers our AI and Computer Vision platform across construction sites in 15+ countries. From data pipelines and ML workloads to backend services - you'll work with a diverse, modern, Kubernetes-based stack and have real influence on how we build, deploy, and operate.
What you'll do:
Own Multi-Cloud Infrastructure: Work alongside the team to design, scale, and operate our high-scale, multi-region production infrastructure across AWS and GCP, powering construction sites globally.
Drive Kubernetes at Scale: Manage and evolve our Kubernetes platform on EKS and leveraging GitOps practices with ArgoCD and Helm to enable safe, fast, and reliable deployments.
Build Robust CI/CD: Design and maintain CI/CD pipelines that empower dozens of engineers to ship confidently - with automation, testing, and progressive delivery built in.
Tackle Diverse Infrastructure Challenges: Work hands-on with a wide variety of workloads - from heavy data processing and Computer Vision pipelines to backend services and ML inference - each with unique scaling, performance, and reliability requirements.
Ensure Reliability & Observability: Build and maintain world-class observability (metrics, logs, tracing, alerting) so that issues are caught early and resolved fast. Performance, reliability, and scalability are at the core of what you do.
Security & Cost: Partner with the team to strengthen our security posture, identity and access management, compliance, and cloud cost optimization across both clouds.
Ownership from 0 to 1: You will have real influence over our architecture and tooling. We want engineers who care about shaping what we build and how we build it, ensuring performance, security, and observability are baked in from day one.

Required Senior DevOps Engineer
Tel Aviv
As a Senior DevOps Engineer, you'll design, operate, and evolve the platform that runs our production environment across AWS, GCP, and Azure, powering hundreds of Java microservices, ML model-serving workloads, and the internal tooling our R&D organization depends on every day.
You'll own:
A multi-cloud, multi-region Kubernetes platform managed as code via Crossplane, Helm, and ArgoCD
CI/CD pipelines (Jenkins, GitHub Actions, Argo Workflows) that deploy, test, and scale workloads across environments
Monitoring, logging, and alerting across the stack (Datadog, Coralogix, Sentry, Wiz), and the on-call rotations that keep it healthy
You'll solve:
High-scale production problems: driving continuous platform and security upgrades across the fleet, under real traffic, without impacting live tenants
The velocity-vs-safety tradeoff: designing GitOps workflows where a single PR can safely impact production across clouds and region
Advanced troubleshooting when production, staging, or dev environments break in unexpected ways
You'll impact:
Every engineer. Our platform is the substrate they deploy on, so your work directly affects their delivery speed
Cost, reliability, and security of the infrastructure that underpins the product our customers pay for
The resilience of our customer experience. The platform you build determines whether thousands of revenue teams can trust us to be there when they need it
The direction of the platform itself. You'll have the autonomy to challenge existing architecture and drive meaningful changes, not just maintain what's already there.

In this pivotal position, the DevOps & Platform Engineering Team Lead will take charge of ensuring the reliability, scalability, and operational excellence of the company's cloud platform. This role involves leading a small, high-impact team of DevOps and platform engineers - combining deep infrastructure ownership with platform thinking - building self-service tools and infrastructure that enable R&D teams to move fast and independently.

As part of your role, you will:
Team Leadership & Growth - Mentor engineers, conduct performance reviews, and build a high-trust collaborative team.
Leverage AI to accelerate development and delivery - leverage industry leading tools and our companys agentic concepts to speed up development and operational workflows.
Operational Excellence - Set high standards for code quality, monitoring, and incident response; ensure systems are robust and secure.
Technical Direction - Guide architectural decisions, balancing immediate product needs with long-term scalability.
Enable Autonomous Execution - Build self-service platforms (GitOps, observability, cost dashboards) so product teams deploy and monitor independently.
Stay Hands-On - 60%+ of your time is hands-on: lead architecture reviews, debug critical incidents, and mentor through code and config reviews - you're a player-coach.

We are looking for an experienced and strategic IT Manager to lead Earnix's global IT function. Reporting to senior leadership, you will own and evolve the IT infrastructure, service delivery, security posture, and AI integration capabilities that underpin the business across our worldwide offices. You will manage a globally distributed team covering help desk support, systems administration, information security, and AI-driven tooling — ensuring reliable, secure, and scalable IT services for a fast-growing SaaS company.
?What You Will Do: Own and continuously improve global IT operations, including help desk support, systems administration, endpoint management, and IT infrastructure across all Earnix offices and remote users. Partner with business and technology stakeholders to translate operational and growth needs into scalable IT solutions, policies, and strategic roadmaps. Lead the implementation and ongoing management of the company’s information security program, ensuring compliance with SOC 2, ISO 27001, and relevant regulatory frameworks globally. Drive the adoption and integration of AI-powered tools and automation across IT workflows, enabling global teams to work more efficiently and securely. Build, manage, and develop a high-performing, globally distributed IT team, setting clear goals, driving best practices, and fostering a culture of service excellence.

Position Intro:
Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001, with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.

Required Training Manager
About the Product:
The Voca AI Receptionist is our standalone, entry-level AI offering for businesses of all sizes, from SMB to large enterprise. Built as a multi-platform solution that sits on top of any voice platform (Microsoft Teams, Cisco, Avaya, RingCentral, traditional PBX, or carrier voice services), it dramatically expands our addressable market well beyond the Microsoft footprint. It delivers AI-driven call routing, document and website-grounded Q&A, CRM integration, appointment scheduling, and outbound SMS to organizations looking for a fast on-ramp into AI-powered customer service, regardless of the phone system they already own.
Responsibilities:
Design, develop, and own the Voca CIC training curriculum end-to-end, covering platform administration, IVA design, contact center operations, and integrations, tailored to multiple audience levels including agentsand supervisors, administrators, partners, and technical teams.
Deliver remote instructor-led training sessions, for customers, channel partners and resellers, and internal teams including Professional Services, Support, and Sales Engineers.
Build and maintain hands-on lab environments and practical exercises that simulate real-world Voca CIC deployments and AI-driven contact center scenarios
Develop and manage a structured certification program to ensure consistent Voca CIC knowledge and delivery quality across the reseller and end customers ecosystem.
Create and maintain a full range of training assets including presentations, e-learning modules, video walkthroughs, quick-reference guides, and knowledge base content to support self-service enablement at scale.
Collaborate with Product Management and R&D to stay current on new features and releases, and translate product changes into updated training materials at every release cycle.
Evaluate training effectiveness through assessments, certification pass rates, and learner feedback, and continuously iterate to improve content quality and delivery outcomes.
Identify knowledge gaps in the field by working closely with the Voca SME, Professional Services, and Customer Success teams, and address them through targeted enablement programs.