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As a Solution Expert you will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.

You will also be responsible for configuring the software, answering questions, leading technical sessions and ensuring the client is satisfied with the solution. You'll work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes.

we are looking for a IT Tech Support.
How you will make an impact:
Provide on-site IT support for all issues related End-User Technologies, including Hardware and Software issues on End-User devices, Onboard and Offboard employees, follows procedures and guidelines, and maintains compliance in our environment.
Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 2/3)
Procure, Configure and manage customer workstation, portable computing devices and peripherals (Following defined procurement, imaging and deployment processes)
Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. A/V support, Lab support and production line support if applicable for your region)
Participate in global projects like Hardware Asset Management, Identification of personas, Lifecycle upgrades and others.
Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
Adhere to global HW standards and global processes to ensure consistency
Document problem resolution and contribute to knowledge management, and provides training to other colleagues to distribute the knowledge.
Coordinate activities with third party vendors as needed (Equipment support and Warranty, Project Needs, Vendor relations / feedback, etc

We are seeking for a Customer Support Specialist, to join the Support team and provide world-class support to our customers.

As a Customer Support Specialist, you will:
Provide fast, professional, and personal support to our customers worldwide.
Work on a ticket system and communicate with the customers via emails, phone calls, and video calls.
Provide application support on our platform, mainly on configurations and integrations with other CRM platforms.
Do troubleshooting and ensure each ticket has been solved.
Make the customer satisfied with the solution and support provided.

The Senior Professional Services Consultant is an important role as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. The Sr Professional Services Consultant will report to the Director of Professional Services EMEA.
What You'll Own
Our Implementation: Design, build, and implement interactive experiences for our customers to drive business impact, such as enhancing their end-user onboarding experience and accelerating feature adoption.
Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend our solutions that align with their goals and improve user experiences.
Project Management: Lead end-to-end our projects, collaborating with customers, internal stakeholders, and the development team to ensure successful delivery within scope, timeline, and budget.
Data Analysis: Monitor and analyze our usage data and user feedback to identify opportunities for optimization and improvement. Constantly strive to increase our effectiveness and user engagement.
Knowledge Transfer: Conduct training sessions for customers on our best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications.
Troubleshooting: Identify and resolve any issues related to our implementation, ensuring smooth functionality across different platforms and devices.
Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders.
** Please note: The work week for this position is Monday - Friday (Sunday is a day off).

we are looking for a Senior C++ Software Engineer.
As part of our R&D Engineering team, you will work closely with our Quality and Manufacturing teams to develop the latest tools and technologies to address significant, unmet clinical needs that impact patients lives around the world.
How you will make impact:
Prototype, plan, build, and deliver software applications in C++ and similar development languages
Participate in other software designs such as software for UI, signal processing, DevOps, product security, Operating system
Understanding top and low-level design of embedded systems.
Work closely with other development engineers to ensure the system is designed and delivered with appropriate requirements.
Independently cooperate with internal or external suppliers.
Drive the development and deployment of custom test systems SW / automation SW, and test methods concurrently with new product development.
Develop SW verification strategy, testing methods and V&V plans based on product requirements and SW design including writing tests that challenge the system and its requirements and advocate for test approaches that have highest impact.
Perform other duties and responsibilities as assigned.

As a Pre-Sales AI Consultant at WalkMe, you will work closely with Sales and Presales teams
across EMEA to support customers in evaluating, adopting, and scaling WalkMe AI. You will
help align customer AI strategies, architectures, and business objectives with WalkMes AI
capabilities, acting as a trusted technical advisor throughout the sales cycle.

This role is highly customer-facing and hands-on. You will guide technical discovery, lead
AI-focused demonstrations and proofs of concept, and support customers as they assess how
Ouur AI fits into their broader enterprise AI initiatives. You will also collaborate closely with
internal stakeholders across Sales, Product, Engineering, and Support to ensure customer
feedback and market insights are effectively shared and acted upon.

This role reports to the VP of Presales, EMEA and supports customers across the region, with
a primary focus on markets where we have a strong presence, including the DACH, the UK
+ Ireland, and Israel.

What You'll Own:
Strong experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations.
A minimum of 7-8 years of experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solution architecture capacity.
An AI-first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs.
Ability to examine, interpret, and clearly articulate complex technical concepts to audiences with varying levels of technical depth, from engineers to executive stakeholders.
Experience designing and delivering compelling demonstrations and technical walkthroughs for both technical and non-technical audiences.
A strong understanding of enterprise technology environments and the business context in which AI solutions are evaluated and deployed.
Ability to synthesize customer feedback and communicate insights clearly to Product Management and Engineering teams.

We are looking for a Backend Developer, which is both hands-on and an ace problem solver to join our amazing DeepUI group. We are developing WalkMes revolutionary runtime engine and transforming the online experience for hundreds of millions of users. Our proprietary AI-based technology is bringing the world's leading digital adoption platform to the next level by understanding and interacting in real time with graphical user interfaces at a human level. We are looking for people who are passionate about leading technology to the extreme. If you are striving to develop an innovative product, make an impact, and work with the industrys brightest talent as part of one of the fastest-growing and successful startups around - WalkMe is where you want to be.
What will you actually be doing?
Design and build the latest back-end solutions to the exciting and rapidly evolving domain of GUI perception
Develop and maintain complex backend cloud services and infrastructure, across multiple regions.
Design architecture for new services and implement through to production.
Implement and own end to end solutions that will scale to millions of users.
Participate in fast-paced research while running in production. A very rare and exciting combination.
Help build WalkMes engineering culture.
End to end development of features and systems that are used daily by key stakeholders, both internally and externally.

We are looking for a DevSecOps Engineer to join our amazing Security Cloud Engineering team. We are developing our revolutionary runtime engine and transforming the online experience for hundreds of millions of users. We are looking for people who are passionate about leading technology to the extreme.

As part of the Security Cloud Engineering team, youll do the following:
Promote a strong security culture using security-driven awareness and best practices for continual security improvement across the business.
Ensure that security countermeasures, mitigations, and containment strategies are implemented on both infrastructure and applications.
Leverage AI within the DevOps and DevSecOps landscapes to maximize security ROI while driving innovation across the global company.
Secure and optimize our cloud services, to ensure robust security and compliance.
Establish and enforce DevSecOps best practices within our CI/CD pipelines and automation processes.
Automate the deployment of security controls and processes to ensure consistent and scalable protection for all security layers.
Develop and implement strategies for proactive threat detection and risk mitigation.
Collaborate with Security, Engineering, and DevOps teams to define and execute security strategy.

We are seeking a Digital Adoption Project Lead to join our SAP Embedded Program. This role is responsible for the end-to-end management and delivery of digital adoption initiatives embedded within SAP platforms, ensuring successful execution against agreed scope, timelines, and business outcomes.
The Project Lead acts as the primary point of ownership for assigned SAP platforms coordinating cross-functional resources, managing expectations, and driving delivery across complex SAP release cycles. This role focuses orchestrating delivery, stakeholder alignment, and program success.
So what will you actually be doing?
Project & Delivery Ownership
Own the end-to-end delivery cycle of SAP Embedded digital adoption projects, from intake through launch and post-go-live maintenance, including timelines, milestones, and ensuring high-quality delivery
Ensure delivery aligns with pre-agreed scope, success criteria, and program objectives.
Plan and coordinate resource allocation across our R&D, Solutions Engineers, Designers and supporting teams.
Drive regular project governance cadences, including status updates, risk reviews, and stakeholder check-ins.
Stakeholder Management
Serve as the primary point of contact for assigned internal customers, building and maintaining strong, trusted relationships with all stakeholders.
Act as an advocate for technical and operational needs within the SAP Embedded Program.
SAP Release & Environment Coordination
Maintain a deep understanding of SAP release cycles, system changes, and deployment timelines.
Coordinate adoption activities in alignment with SAP releases, upgrades, and process changes.
Ensure dependencies between SAP changes and digital adoption deliverables are clearly identified and managed.

Were looking for a Digital Adoption Solutions Engineer to help bring our products to life by focusing on delivering high-quality technical implementations according to pre-defined business objectives and designing user experiences.
What will you actually be doing?
Collaborate on a daily basis with our SAP LOBS to understand their business needs and provide solutions to their problems.
Build DAP solutions addressing Operational requirements as well as the talk track around KPIs and Value Realisation.
You will take a business process and provide both a solution and suggestions for further improvements.
Collaborate with our Product and R&D teams to provide feedback on existing features, testing and providing feedback on new ones as well as maintain both our Prod and Test environments to always be customer ready.
Deliver DAP focused case studies, references, and showcase customer relationships to show the value of solutions externally.
Continuously identify opportunities for improvement to refine our solutions and generate meaningful practices with attention to measurements and detail.
Maintain/Support existing business solutions and processes through environment changes or process changes.
Adapt in an ever-changing environment to generate a meaningful impact across multiple business units.

We are seeking a Digital Adoption Solutions Engineer to join WalkMes SAP Embedded Program. This role focuses on hands-on delivery of WalkMe solutions embedded within SAP platforms, supporting customer-facing implementations that drive adoption, usability, and business value.The Solutions Engineer will work closely with Program Managers, Solution Architects, and cross-functional stakeholders to build, test, and maintain high-quality WalkMe solutions aligned with defined business objectives and SAP best practices. This is an execution-focused role with strong exposure to enterprise customers and SAP environments, offering a growth path into advanced solution ownership and technical specialization.
So what will you actually be doing?
Build and implement our digital adoption solutions embedded within SAP platforms (e.g., SuccessFactors, S/4HANA, Ariba, SAP CX).
Deliver our solutions according to defined requirements, timelines, and quality standards for external-facing customer projects.
Participate in solution design discussions to translate business requirements into effective digital adoption experiences.
Own assigned build components end-to-end, including configuration, testing, and iteration based on feedback.
Execute quality assurance testing to ensure solutions meet accessibility, responsiveness, and cross-browser/platform standards.
Collaborate with Program Managers and Solution Architects to support successful customer deliveries.
Maintain and enhance existing our implementations through SAP releases, environment changes, or evolving business processes.
Document solutions and build logic to support scalability, maintainability, and knowledge sharing.
Work with Product, R&D, and Support teams to provide feedback on product capabilities, limitations, and enhancements related to SAP use cases.
Continuously identify opportunities to improve solution effectiveness, user experience, and adoption outcomes.

Were looking for a hands-on Business Systems & Automation Specialist to join our growing team. In this role, youll manage and optimize the business applications and integrations that power operations. Youll be part of the team that owns the companys applications ensuring theyre well-maintained, scalable, and integrated to support business growth.
Youll be one of the go-to experts for building automations and workflows to streamline operations across departments such as Sales, Customer Success, Operations, etc...
Responsibilities:
Administer and maintain core business systems and SaaS tools.
Design, build, and manage automations, native integrations, and custom API scripts.
Partner with cross-functional teams to understand business requirements and translate them into efficient system solutions.
Explore, test, and implement new technologies or integrations that can add value to the business.
Manage CRM configuration, data integrity, and automations to support sales and account management workflows.
Monitor system performance, troubleshoot issues, and ensure optimal reliability.
Identify opportunities to improve processes through technology and automation.
Document system configurations, workflows, and best practices.
Collaborate with IT & security to ensure compliance and secure integration across tools.

We are rapidly growing, and we seek a GRC Analyst to join our InfoSec team.
In this position you will report to the CISO and will be located in our Israeli office.
Trust is the cornerstone of our fintech SaaS environment, and we are looking for a GRC Analyst to uphold this principle. This role will serve as the primary liaison for both internal risk management initiatives and external inquiries, and for ensuring our internal controls adhere to international standards and frameworks.
Responsibilities:
Policy & Framework Management: Assist in developing and maintaining information security policies and procedures in alignment with international standards such as ISO 27001, NIST, CIS, GDPR, CSA and SOC 2.
Risk & Control Lifecycle: Manage regular risk assessments to identify vulnerabilities and participate in the design, implementation, and testing of security controls to ensure organizational resilience.
Audit & Compliance Monitoring: Coordinate internal and external security audits, managing the collection of evidence and tracking remediation efforts across various business units.
GRC Platform Ownership: Serve as the technical owner of the companys GRC platform.
RFI Lifecycle Management: Act as the primary point of contact for managing the end-to-end process for client security questionnaires and due diligence requests from triage to final submission.
Knowledge Base Architecture: Build and maintain a centralized, AI-assisted repository of approved technical responses covering Security, Privacy, Product Tech (e.g., oAuth, integrations), Legal, ESG, and Finance.
SME Collaboration & Triage: Facilitate cross-functional communication by triaging inquiries and escalating complex technical or legal questions to the appropriate Subject Matter Experts in R&D, Product, Legal, and Compliance.
Technical Trust Documentation: Create and update client-facing collateral, including security white papers, trust center content, and compliance summaries to proactively address stakeholder inquiries.
Process Optimization & Metrics: Evaluate and implement new SaaS tools to automate the RFI workflow while tracking performance metrics like volume and response times to drive operational efficiency.
Stakeholder Enablement: Develop and deliver training materials, wikis, and "How-to" guides to educate GTM and technical teams on the standardized RFI process and SME engagement model.

we are growing rapidly, and we are seeking a Full Stack Developer to join our technology department. This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities :
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.