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Were looking for Inbound Sales Development Representative - German Speaker to nurture relationships with inbound prospects from our free product, and turn them into qualified leads for our sales pipeline.

So, what will you be doing all day?

Your role as part of the MIR team means your daily responsibilities may include:

Taking inbound calls, chats and responding to contact forms to qualify relevant prospects that could benefit from Similarwebs many digital intelligence solutions
Finding relevant insights and data to share with prospects that showcase the true value that Similarweb would bring to their digital strategy
Sharing these insights either verbally, or through email
Filling the sales pipeline, by creating a set number of meetings between prospects and sales managers
Partnering with our marketing department to brainstorm and execute campaigns that show the value of our insights to our registered user base

We are looking for an exceptional Customer Support Representative to join our elite team.
Your mission is to help photographers adapt and succeed with us using Adobe photo editing software including Lightroom and Photoshop and our experience.
If you want to be part of a category-building product that will improve the lives of photographers worldwide join us!
Responsibilities
Onboard new customers to us.
Resolve issues for customers independently and with interface with Product and R&D teams.
Provide customer feedback internally to the Product and R&D teams.
Lead product demos.
Build strong relationships with our customers to understand their needs and ensure their success with us.

Were looking for an Enterprise Customer Success Manager to help us shape the future of measurement.
In this role, youll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.

As an Enterprise CSM, youll serve as the trusted advisor to some of our most strategic customers across EMEA (Nordics, Baltics, Africa, Israel, and Southern Europe). Youll own the relationship end-to-end, helping clients navigate challenges, adopt our products, and grow their business through our platform.

What Youll Do:

Manage top-tier client accounts on all levels: technical, business, support, and product.

Drive product adoption and growth by providing strategic guidance and hands-on support.

Share relevant product updates and content with clients to support their evolving goals.

Identify upsell opportunities and support customer retention strategies.

Deliver client trainings, webinars, and promote new features.

Serve as the voice of the customer, relaying feedback to internal Product and R&D teams.

Partner with Sales and Marketing to drive regional expansion.

Customer Care Expert - German Speaker (Evening Shift)
Job Description
As a Customer Care Expert, you will:
Provide care to our users through calls, chats and email
Get to know each users business goals, uncover their needs and help guide them through their journey, providing advice regarding their sites and businesses
Help them solve problems while exposing additional ways they can achieve their goals and succeed online
Analyze user behavior, content suitability and relevance to determine their effect on user satisfaction
Develop and maintain positive customer relations and satisfaction
Influence the way we support our users and improve it to make sure our users experience is the best possible
Work with all other departments and product teams, and liaise with them about our users needs.

We are looking for a Customer Success Manager on a mission to establish partnerships with our clients, based on value and ROI. These partnerships are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of suite of services.
Workdays Monday to Friday
Responsibilities:
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging solutions.
Building strong relationships with clients based on your ability to earn their trust and deliver
Proactively identifying business goals and pain points, and opportunities where can deliver even greater value for our customers.
Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
Simultaneously and successfully managing multiple client relationships.
Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

We are looking for a Business Development Representative to join our team and be in charge of developing pipeline for Italian Speaking EMEA Markets.
What you will be doing:
We are looking for a talented and entrepreneurial individual to join our Business Development Representative (BDR) team, to contribute to our rapid revenue growth.
BDRs play a critical role in driving sales by generating qualified leads from both inbound and outbound sources, profiling prospective clients, and providing valuable feedback on the effectiveness of our sales and marketing campaigns.
As a Business Development Representative (BDR), you are the tip of the spear for our sales efforts, revenue generation, growth, and success.
You will use your personality, communication skills, and the training we provide you, to develop those conversations into Sales Accepted Leads (SALs)
We provide a complete sales & prospecting tech stack to enable your success
We deliver a complete Onboarding program to enable your success in the role Our comp plan is extremely competitive
Develop a targeted list of prospects as well as qualify inbound leads according to the established framework
Conduct lead generation activities following best practices and processes provided in the sales development playbook, and provide feedback for process improvement based on insights gathered from the field
Effectively communicate our value and offerings to prospects across a companys I/T organization. OR I/T professionals through a companys I/T department
Partner with assigned Account Executives to develop your territory
Consistently achieve assigned quotas and performance goals
Update and maintain prospect information and sales activities on systems such as Outreach and Salesforce.com
Provide Account Executives with detailed notes on prospect interactions
Continually seek knowledge on industry best practices and our product offerings.

We are looking for a Sales Development Representative (SDR) who is a native French speaker.
A high level of English is required, and Flemish is an advantage
The Sales Development Representative (SDR) is a critical function of the sales team and is responsible for generating leads and building a new customer pipeline for a specific region. The SDR will initiate contact with top target accounts, follow up on marketing-generated leads and move prospects through the discovery phases. We believe in promoting from within and our SDRs will have a clear growth path for transitioning into closing roles.
A successful SDR is a self-starter, has excellent telephone/communication skills, is well organized, can multi-task, and is comfortable contacting and speaking with Security Experts and Decision Makers.
Responsibilities:
Generate new customer introduction calls for the field sales team by means of proactive outbound prospecting via phone, email, and social networking.
Master and deliver the value proposition and differentiation points.
Accurately log, track, and maintain records in Salesforce.com.
Establish, develop and grow new business relationships with influential contacts
Focus on understanding an organizations business drivers, challenges, pain points.
Work closely with the inside and field sales team in the ongoing optimization of strategic sales approaches and to effectively devise territory plans
Follow a clear and defined Qualification Process.

We are looking for a sales development representative who is a German native.
The Sales Development Representative (SDR) is a critical function of the sales team and is responsible for generating leads and building a new customer pipeline for a specific region. The SDR will initiate contact with top target accounts, follow up on marketing-generated leads and move prospects through the discovery phases. We believe in promoting from within and our SDRs will have a clear growth path for transitioning into closing roles.
A successful SDR is a self-starter, has excellent telephone/communication skills, is well organized, can multi-task, and is comfortable contacting and speaking with Security Experts and Decision Makers.
Responsibilities:
Generate new customer introduction calls for the field sales team by means of proactive outbound prospecting via phone, email, and social networking.
Master and deliver the value proposition and differentiation points
Accurately log, track, and maintain records in Salesforce.com.
Establish, develop and grow new business relationships with influential contacts
Focus on understanding an organizations business drivers, challenges, pain points
Work closely with the inside and field sales team in the ongoing optimization of strategic sales approaches and to effectively devise territory plans
Follow a clear and defined Qualification Process.

As a Field Operations Coordinator, you will Manage and accompany the sales operation process.

Responsibilities:

Responsibility for the entire process from receiving the order to becoming a customer.

Interact with customers & coordinate meetings.

Matrix management of field personnel and daily backoffice support.

Multitask between different communication channels.

Provide answers by identifying problems, researching, and guiding the customer through the correct steps.

Improve customer experience, encourage organic growth & creating engagement.