We are looking for a Solution Engineer to become an integral part of our Professional Services team at our company. At our company, we strive to ensure customers satisfaction and an effective onboarding process. As a Solution Engineer, you will work closely with professional services global team to support technical activities during customer onboarding stage, develop tools and scripts to improve the process and work closely with the product team to design and develop the tools required to support new products and features. You will be working in collaboration with the customers and closely with our support, product, and customer success teams.
we are a cloud based, innovative software company, and our product, built on Salesforce platform, allows life science customers to manage their quality and compliance
Our ideal candidate should be passionate about learning new technologies, organizing information \ data, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver that likes to work with data and people to drive the best solution for both the customer and us.
Responsibilities:
Perform Configuration according to requirements.
Providing technical support and working with the Professional Services teams ongoing projects
Using Salesforce configuration tools, Implementing customer requirements in our system
Perform deployment of configuration and customization between customers orgs
System performance testing and validation
Collaborate with Product, customer Success, R&D, Support, QA, Dev Ops.
Requirements: 4 years of experience in Salesforce platform application configuration or administration
Proven experience in salesforce deployment
Proven experience in developing complex Flows
Development of Apex/LWC/VF is an advantage
Good knowledge of Excel
Excellent written and oral communication skills - Hebrew and English
Independent learner with the ability to adapt and understand concepts with agility.
Team Player, able to excel in a rapidly changing, hyper-growth, startup environment.
Relevant degree from a recognized university/Collage.
This position is open to all candidates.