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We are an international, growing cyber security company looking for a creative and proactive architect to investigate the top of the edge IT and automotive systems with the ability to identify potential risk and threats and come up with ways to mitigate them. We manage security concept development and system architecture from within the automotive industry itself - making plans for the new cars to come.

About the Role

The ideal candidate will provide technical support to employees, resolve hardware and software issues, and ensure smooth day-to-day IT operations across the organization.

Key Responsibilities

Serve as the first point of contact for internal technical support requests - remotely and locally.
Troubleshoot and resolve issues related to hardware, software, networks, and user accounts.
Install, configure, and maintain laptops, peripherals, and business applications.
Manage users and permissions in systems such as Active Directory, M365, and SSO platforms.
Document issues and solutions in the help desk ticketing system.
Escalate complex problems to relevant IT team members when necessary.
Support onboarding and offboarding processes, including equipment setup and retrieval.
Monitor system performance and support routine maintenance tasks.
Assist in writing guides, FAQs, and internal documentation for employees.
Follow security best practices and help enforce IT policies.

Position Overview: As a Tier 2 Support Engineer, you will be responsible for managing global customer technical issues, overseeing internal escalations, maintaining the knowledge base, providing product feedback, and leading support-related projects. Our office is in Jerusalem and we work onsite. Responsibilities:
* Take ownership of technical issues and provide tier 2 support for major financial clients.
* Handle complex troubleshooting, investigations and debugging, particularly in Fluent code.
* Implement configuration modifications and thoroughly document troubleshooting and resolution steps.

abra R&D is seeking for an Embedded Linux BSP Engineer! We are looking for an Embedded Linux Platform Engineer specializing in Yocto-based systems, Linux platform ownership, and OTA solution design for complex embedded products based on NXP Layerscape (LS1046A). The system is an advanced satellite communications gateway connecting internet/data providers with satellite antenna systems in a multi-component embedded environment. Responsibilities:
* Ownership and optimization of the Yocto-based Linux image and build system.
* Improving image size, boot time, security, and reproducibility.
* Design and implementation of a full-device OTA update mechanism (versioning, rollback, safety).
* Adapting the Linux platform to evolving product requirements.
* Close collaboration with HW, FW, and application teams.

We are looking for a talented software engineer with experience in the linux security domain. People that can explore new technologies, design and develop from scratch innovative ideas and drive new detection capabilities and infrastructure at scale to our products.
What will you do?
The role includes end-to-end responsibility for new detection capabilities, starting from researching the landscape of new Linux/Containers related security technologies through designing detection strategies and algorithms and delivering them at scale. You will work on low-level Kernel hooks to complicated detection engines and pure system engineering challenges. Your deliveries will enhance the security of different Linux and cloud workloads platforms protected by our product, that serves thousands of users (from enterprise & public sector clients across the globe, incl. some of the largest companies globally).
What your role will look like:
Software Development (70-80% of time)
Conduct low level research and Design of new features
Peer code reviews; Participate in teams design reviews
Teamwork
Learn new technologies in the Linux and Cloud workloads security domains
Architect end-to-end security solutions for complex features with loose problem definition
Modeling and POC of solutions for complex problems
Support customers with issues and requests within the teams domain

we are an AI-first tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI and data -driven solutions to a quickly evolving industry. Our team at our company is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. We are seeking a Business Applications Manager to manage our tech stack and work with departments across the company. The primary tool youll be working with on a daily basis is salesforce, but this position is responsible for managing other business applications as well. You will work closely with the wider Business Applications team to execute on initiatives, proactively suggest and build improvements, and collaborate closely with department leaders to ensure success. This is a position based out of our Tel Aviv or Jerusalem office, and will report to the VP Operations.
What you will be responsible for:
* Support the organizations needs regarding all business applications to ensure that each team member has the tools they need to do their job successfully (with a high focus on salesforce )
* Develop a strong understanding of all current tools being used and their specific implementation in the company
* Become an expert in the companys salesforce implementation and analyze opportunities for improvement
* Configure and customize salesforce applications to meet specific business needs.
* Assist with prioritization and delegation of tasks to the team
* Design and implement complex salesforce workflows, processes, and reports, navigating and connecting various custom objects and 3rd-party system integrations.
* Provide guidance and support for salesforce integrations with third-party applications.
* Oversee salesforce training and the development of documentation including system architecture, user guides, and training materials.
* Collaborate with company leadership to understand business needs and ensure that tech stack is reflecting these requirements while maximizing for efficiency
* Develop timelines for expected delivery and regularly communicate with stakeholders to set expectations and analyze priorities
* Ensure CRM data is clean, identifying needs for new automations or validations to prevent data gaps
* Work closely with data Analyst team to provide guidance on CRM structure to enable accurate reporting
* Identify opportunities for new solutions and integrations
Why you should join us:
* Family-friendly environment
* An awesome global team of forward-thinking, innovative go-getters
* Learning and growth opportunities within a fast-paced tech startup environment
* Clear career advancement path for strong performers
* As a part of our team, your success in this role is crucial to our company's growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!

We are seeking IT administrator to join the IT group, reporting to the Head of IT. We are looking for a team player, independent and responsible person, quick learner, adapting to changes.

Responsibilities include:
Be part of our Global IT team for all companys worldwide employees.
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Maintain, upgrade, and troubleshoot physical and virtual PCs / Laptops,
Install, modify, and repair computer hardware and software for all the company worldwide employees.
Prepare and install new employees computers (Mac & Windows).

You will:
Deliver innovative solutions (cloud platforms) Azure AD, Office 365, Intune, and related technologies.
Support on / off-boarding process.
Support Papaya employees (global and local).
Monitor network performance and troubleshoot problem areas as needed.
Work with various teams - such as security, R&D, DevOps, and more.
Support and execute IT projects and new technologies.

We are seeking for a Hands-on IT Specialist who strives to work in a complex and ever-changing computing environment to join our ServiceDesk team. As a Helpdesk Technician, you will provide setup and maintenance of a complex technical infrastructure to effectively serve the entire organization, including installing, maintaining, deploying, and troubleshooting systems; responding promptly users' problems resolving them efficiently. Our ideal candidate has a strong technical orientation, is a creative problem-solver, a quick self-learner, a highly motivated individual seeking to advance in the field. Must also be a team player with a genuine willingness to assist, a strong commitment to given tasks, and have a great sense of humor
Responsibilities:
Provide IT support for the company infrastructure (hardware and software)
Install, configure, upgrade and troubleshoot Microsoft Windows, mac OS, and other applications.
First response for on-site IT network and equipment related issues
Implement onboarding process for new employees
Maintain backups
Support AV\Video conference rooms
Follow procedures and maintain the IT systems documentation
Provide after-hours support, and on-call when needed.

Required Senior Devops Engineer
About the Role:
As a Devops engineer you will be a part of a team that serves one of our products and play a critical role in designing, building and maintaining our whole devops stack - from code to production and ensuring that we will have a state of the art system.
What youll do:
Be a part of a team of 3 devops engineers
Work closely with our R&D groups and teams including developers, data teams and architects
Work both on infrastructure and on CI/CD areas
Work on our devops stack such as Grafana, ArgoCD , P8s , Git, etc.