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We are looking for an experienced C++ engineer to join the team responsible for building the financial mathematical libraries at the heart of our platform for valuation and risk management of portfolios of derivatives. As a team member you will participate in the ongoing development of our algorithmic libraries, with a focus on modernizing and simplifying legacy code. You will redesign legacy code, implement modern code, and work on optimizing new and existing code to meet increasing demands for our services.

Responsibilities
Participate in the ongoing development of the algorithmic libraries, implementing new features and fixing bugs.
Interacting with mathematicians and subject matter experts in finance to understand requirements for new code that needs to be developed, or else the purpose of existing code that needs to be enhanced or improved.
Working with team members to identify existing pain points, analyzing design and coding issues, proposing solutions, implementing and testing them.
Using advanced techniques and technologies to significantly increase the performance of existing code.
Interact with stakeholders outside our team to analyze the effects of proposed changes on the systems that use our libraries and to make sure any risks are well understood and mitigated.
Run existing test suites and develop new tests to verify that new code and change to existing code work as expected and do not cause any regressions.

We are seeking an IT integrator for a significant and challenging role, aimed at professionals with deep knowledge and extensive experience in the field.

Responsibilities:
Leading IT integration to support complex projects.
Establishing and maintaining advanced technological laboratories.
Providing support for integrated systems incorporating IT and OT components.
Conducting experiments and assisting in the development of advanced systems.
Acting as an escalation point for complex issues and delivering advanced solutions.
This role involves work both in office environments and in the field, within a dynamic and engaging setting.

The New Product Introduction leader Engineer will function as a key member of the Operations team that ensures an orderly transition from R&D to Operations. The NPI / Product lead Eng will be responsible for new product introduction, manufacture processes, product documentation, tech aspects, tooling, support test equipment and automation for both new and existing products. In addition, the engineer will support sustain manufacture products and activities.
Responsibilities
Responsible for building and managing Product/Production file, Product documentation, BOM, jigs/tools/Fixtures design, DFXs, production needs and troubleshooting.
Be the operation technical focal point and collaborate cross functionally with R&D, engineering, supply chain, quality.
Managing and control Turn- Key/Suppliers engineering activities for box build/subunits, local and overseas throughout the project lifecycle and post release
Engaging test related projects with subcontractor delivering electrical and mechanical related test equipment to the production line
Responsible for conducting product ECO process including implementation and configuration control.
Manage and execute FAIs at subcontractors site.
Validation of manufacturing process to meet targets, production output and quality standards.
Support operation engineering processes such as Waiver/Deviations, EOL, FMEA, root causes analysis, continues improvement, Audits. Support on-going production processes and equipment, train subcontractors & production line
Support IQC, IPQC, OQC documentation and process
Implementation of manufacturing transfer requirements, TTP from our company to Suppliers/Contract Manufacturing and its 2nd tier (if applicable).

Were looking for a UX Researcher whos passionate about understanding user needs to shape meaningful product experiencesand loves translating insights into action. This role is for someone who thrives on collaboration, practicality, and speed, and believes research belongs at the heart of every great product decision.
Youll partner closely with designers, product managers, engineers, and business teams, conducting research across the product and organization. Youll help mentor and empower designers to run their own research when needed, scale research practices, and build a strong knowledge base of insights that impact our roadmap.
If you're all about mixed methods, hands-on problem solving, and keeping research lean but powerful, lets talk.
What Youll Be Doing:
Plan and run end-to-end research using both qualitative and quantitative methods
Conduct wide-scope studies across product and business areas (not just feature-level)
Mentor designers to conduct research independently offering guidance, tools, and best practices
Drive Jobs-to-Be-Done research, persona creation, and user journey mapping
Collect insights through interviews, usability testing, surveys, CX reports, behavioral analytics, A/B tests, and competitor analysis
Synthesize findings into clear, actionable recommendations for product and design
Facilitate workshops to align teams around insights and opportunities
Build and maintain a central research knowledge base, accessible across the org
What Makes You a Great Fit:
Youre practical and impact-drivenyou get to the insight fast, without compromising quality
You know how to match the method to the question, and balance rigor with speed
You thrive in cross-functional environments and enjoy being a strategic partner
Youre excited about shaping the research culture, not just running studies.

The role provides project management and an elevated level of customer support for ICE Data Derivatives clients. The ideal candidate will have financial market knowledge and expertise with the OTC derivatives market. They will also have experience of working directly with major/large accounts. They must also possess outstanding customer service skills and think broadly about the overall client experience. A significant part of the job is project management including the overall responsibility for onboarding new customers with integration requirements to use ICE Data Derivatives products and services. Responsibility is from contract signing, through testing in non-production environments, eventually to production. The successful candidate will work with clients on queries regarding the operation of the companys products including handling technical issues, derivatives questions and will be able to resolve issues creatively. It will be necessary to have a deep understanding of the products used by the client as well as familiarity of how clients consume the products and services. The role also demands knowledge of the technical processes necessary for the successful delivery of the companys product offering. The creation and maintenance of strong relationships with internal groups is also necessary. The role is an important bridge between Customer Support and the Sales Organization and as such it carries a high profile.

Responsibilities
Serving as a recognized point of contact for clients and internal stakeholders for derivatives issues and questions which require expertise in OTC financial derivatives, complex financial products and proficiency in all of the companys proprietary product offerings and pricing methodologies.
Training clients on products and services including Integrated Solutions and introducing them to new developments and features.
Serving as an escalation point for support teams in troubleshooting technical service issues, answering questions on methodology and derivatives conventions and guiding the resolution of pricing disputes.
Travelling to clients offices and presenting content on products and derivatives instruments.
Analyzing trends in clients usage of the companys proprietary products and offering insights based on this analysis to product management and sales to determine business strategy and potential new developments.
Monitoring risks to major clients' integration processes.
Escalating problems to senior support staff, operations, R&D, account managers and product managers.
Handling customer enquiries by email and phone calls.

We are seeking a Product Manager with deep expertise in the payments industry You will integrate AI to address challenges in process automation, streamline billing and invoicing processes, and develop flexible pricing models. Your goal will be to enhance the efficiency, accuracy, and scalability of our financial processes, ensuring they meet customer needs and support business growth. You will collaborate closely with stakeholders from legal, finance, compliance, sales, and finance operations to ensure alignment and success.
You will:
Bring a data-driven mindset to setting goals and milestones for finance-related products, leveraging AI to inform decisions.
Conceptualize and analyze different parts of our infrastructure and how they interrelate.
Create bold, game-changing ideas and deliver solutions for customer problems in the finance domain.
Elicit non-obvious customer needs and synthesize research to gain a deep understanding and narrow definition of a problem.
Co-create with teammates to deliver high-quality results and communicate with clarity.
Comfortable getting into deep technical discussions with engineers about the pros and cons of different approaches.
Automate manual finance processes and streamline distributed workflows.
Establish a Single Source of Truth (SSoT) for finance data and design flexible pricing models.
Develop customer-specific invoice settings and enhance invoice consolidation.
Implement monitoring tools for observability and proactive issue resolution.
Collaborate closely with stakeholders from legal, finance, compliance, sales, and finance operations to ensure alignment and success.

The New Product Introduction leader Engineer will function as a key member of the Operations team that ensures an orderly transition from R&D to Operations. The NPI / Product lead Eng will be responsible for new product introduction, manufacture processes, product documentation, tech aspects, tooling, support test equipment and automation for both new and existing products. In addition, the engineer will support sustain manufacture products and activities.
Responsibilities
Responsible for building and managing Product/Production file, Product documentation, BOM, jigs/tools/Fixtures design, DFXs, production needs and troubleshooting.
Be the operation technical focal point and collaborate cross functionally with R&D, engineering, supply chain, quality in the electronic/electrical discipline
Managing and control Turn- Key/Suppliers engineering activities for box build/subunits, local and overseas throughout the project lifecycle and post release
Engaging test related projects with subcontractor delivering electrical and mechanical related test equipment to the production line
Responsible for conducting product ECO process including implementation and configuration control.
Manage and execute FAIs at subcontractors site.
Validation of manufacturing process to meet targets, production output and quality standards.
Support operation engineering processes such as Waiver/Deviations, EOL, FMEA, root causes analysis, continues improvement, Audits. Support on-going production processes and equipment, train subcontractors & production line
Support IQC, IPQC, OQC documentation and process
Implementation of manufacturing transfer requirements, TTP from our company to Suppliers/Contract Manufacturing and its 2nd tier (if applicable).

We seek a skilled and experienced .Net Developer to join our Server-Side team, which is currently developing both Cloud and On-Premises applications. In this role, you will play a crucial role in developing our next-generation system. Your responsibilities will include rewriting business logic from our legacy system, initially written in .Net Framework and C++, and migrating it to the new system using .Net Core. You will also design and develop new features from scratch.
Additionally, you will be responsible for developing a cloud-based application, encompassing everything from RESTful API development to creating comprehensive data solutions, including data collection, transformation, and monitoring systems.
Essential Duties and Responsibilities
Design and develop both gRPC and REST APIs.
Own complex features from concept through to production.
Review and provide constructive feedback on code written by team members.
Participate in design and architecture meetings to shape the future of our systems.
Apply excellent software design principles, debugging skills, and problem-solving abilities to produce high-quality code and comprehensive unit tests.
Demonstrate strong object-oriented design and coding skills and proficiency in Object-Oriented Programming and Design Patterns.
Independently solve problems and overcome technical challenges.
Stay updated on the latest trends, technologies, and best practices in backend development.
Communicate effectively and maintain excellent interpersonal relationships within the team.
Be a great team player who can work independently as needed.

Required Embedded Finance Solutions Manager
Description:
We are reinventing global workforce management with an end-to-end platform that offers global payroll, payments, and compliance in 160+ countries. As we expand our embedded finance capabilities, we're looking for a highly motivated, technically-savvy, and client-facing Embedded Finance Solutions Manager to join our team.
About the role:
As our Embedded Finance Solutions Manager, you will play a key role in enabling enterprise clients and partners to embed our global payments infrastructure into their own platforms, workflows, and applications. You will sit at the intersection of product, fintech infrastructure, customer success, and engineering ensuring clients get the most out of our payment APIs, wallets, and workflow automation tools.
Key Responsibilities:
Client Integration & Onboarding
Serve as the primary technical and product liaison for enterprise clients embedding our payment stack into their own platforms or apps.
Guide customers through integration options: APIs, SDKs, low-code/no-code connectors, or custom workflows.
Translate client requirements into tailored solution architectures and implementation plans.
Solution Design & Technical Consulting
Work closely with product and engineering to design scalable, secure, and compliant embedded finance solutions.
Evaluate client systems and recommend best-fit implementation paths that align with our capabilities and roadmap.
Project Leadership & Enablement
Lead onboarding, testing, and go-live phases in collaboration with implementation managers and technical account managers.
Develop reusable solution templates, integration guides, and best practices.
Internal Collaboration
Act as the voice of the customer to influence product development and prioritization.
Partner with sales and marketing to support pre-sales technical discovery and demo environments.
Thought Leadership
Help define our approach to Embedded Finance including use cases around contractor payments, vendor payouts, FX routing, and digital wallets.

We are seeking an SMB Account Manager to join our growing team.
As a part of the Client Services Team, supporting our Small & Medium sized accounts, you will work with customers across the entire client life cycle, build relationships, and assist clients in enhancing their workforce management. Ideal candidates should possess both strategic thinking and hands-on execution capabilities.
Key Responsibilities:
Navigate internal resources to promptly address client payroll/HR queries and resolve issues end-to-end.
Develop deep expertise in all our products and effectively communicate their value to assigned clients, aligning solutions with their specific needs and goals
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Independently handle individual client requests, leveraging judgment and problem-solving skills, and escalating when necessary.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts.
Support employee onboarding/offboarding by ensuring timely receipt, upload, and transmission of required documents, maintaining GDPR compliance.
Contribute to ongoing process improvements.
Adhere to internal SLAs, ensuring timely delivery of services.
Maintain a high level of product proficiency, understanding the features and limitations of our suite of products.
Utilize Salesforce and Case Management tools/processes effectively.

We are seeking a highly skilled and dynamic Software Developer Architect with expertise in both Java. This role requires a strong technical foundation, combined with the leadership capabilities to manage software development projects and teams. The ideal candidate will be assertive, fast-paced, and capable of driving development processes, architecture design, and execution at a high level.

Responsibilities
Architectural Design: Lead the design and implementation of scalable, secure, and high-performance software architectures across Java and .NET platforms.
Full Development Lifecycle: Oversee the complete software development lifecycle, including requirements gathering, architecture design, coding, testing, deployment, and maintenance.
Team Leadership & Mentorship: Manage and guide development teams, providing technical leadership, mentorship, and hands-on support to ensure high-quality deliverables.
Code Reviews & Best Practices: Drive best practices for software development, including code reviews, performance optimizations, and ensuring adherence to industry standards.
Collaboration: Work closely with cross-functional teams (Product, Operations, and QA) to define project requirements, timelines, and deliverables.
Solution Delivery: Ensure that solutions are delivered on-time, within scope, and are aligned with business goals. Provide proactive recommendations for improvements and optimizations.
Stakeholder Communication: Act as a primary point of contact for project stakeholders, providing updates on progress, managing expectations, and addressing any concerns.