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We are looking for a Supply Retention Representative.
The retention representative will be responsible for responding to driver retention calls: Identify and resolves drivers complaints through empathy and creative techniques, in order to motivate drivers to continue using services, while providing quality customer experience.
Work in a fast-paced call center environment and make outbound retention calls to existing clients who ask to quit and/or downgrade services on their account.
Receive inbound retention requests from current clients or initiate proactive calls to clients with low usage, all in a high-intensity call center environment.
Initiate calls to clients with past due fees in order to collect payment.
Resolve drivers complaints / concerns through active listening, empathy and professionalism.
Utilize proactive retention skills to turn requests for service termination or downgrades into engagement by identifying drivers needs.
Increase drivers engagement and use.
Identify and report systematic problems that could have negative impact on clients experience.
Lead processes and projects in order to generate solutions to reduce client dissatisfaction.

As an Account Executive at our company DSP, you will play a key role in scaling our performance advertising business. This is a strategic, client-facing position focused on acquiring and growing direct advertiser relationships across performance-driven verticals including affiliate marketing, lead generation, content arbitrage, and search arbitrage.
Your mission will be to drive adoption of our company DSPs powerful programmatic platform among performance marketers who are laser-focused on conversion KPIs such as CPL, CPA, ROAS, and CPI. Youll leverage your deep AdTech experience to articulate how our platforms targeting, optimization, and traffic quality capabilities translate to real business results.
Youll work closely with internal product, account management, and technical teams to ensure a seamless experience for new clients from prospecting and onboarding to scaling spend and delivering ongoing performance. This role demands a proactive hunter mindset, a strong understanding of the programmatic ecosystem, and a passion for solving advertisers goals through data-driven solutions.
What will you do?
Build and manage a pipeline of direct advertisers and performance marketers globally.
Drive new business through outreach, networking, and platform demos.
Understand client KPIs (CPL, CPA, ROAS, CPI) and pitch value propositions accordingly.
Collaborate with account management and tech teams to ensure seamless onboarding and campaign success.
Maintain up-to-date knowledge of programmatic trends, competitor offerings, and client needs.
Meet and exceed revenue targets and business development goals.