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abra professional services is seeking a SecOps / Security Operations Specialist We are looking for a skilled SecOps / Security Operations Specialist to join an information security team and operate, maintain, and support advanced security tools and technologies. This role requires hands-on experience in SecOps / SOC, firewall management, WAF and DDoS protection, PAM / identity management, EDR/XDR, email security, incident response, and the use of AI technologies for cyber investigation and threat detection. A full-time position based in Israel. Key Responsibilities:
* Operate, configure, maintain, update, and manage policies and rules in Check Point firewalls.
* Manage, configure, and maintain WAF and DDoS protection systems, including Radware, Reblaze, and Cloudflare.
* Operate, manage, and maintain CyberArk PAM, identity, and access management processes.
* Manage and maintain Trend Micro products, including Vision One / Apex One, investigate EDR/XDR alerts, and operate email security systems against phishing and malware.
* Work with SOC teams, respond to alerts, perform initial incident response investigations, and support remediation processes.
* Use Generative AI / AI and automation tools to analyze security alerts, investigate logs, identify anomalies, and understand new security risks in environments that integrate AI tools.

Required Delivery Supervisor, Tel Aviv
As a Delivery Supervisor, you will be at the heart of our customer delivery ecosystem, responsible for ensuring the seamless readiness and execution of all vehicle deliveries within your assigned country. You will lead operations with a relentless focus on performance, efficiency, and customer satisfaction - directly supporting our mission to build a world of amazing abundance.
This is a high-impact, data-driven, and fast-paced role that demands operational excellence, cross-functional collaboration, and continuous improvement. Youll manage end-to-end delivery logistics, lead teams, drive process innovation, and ensure every customer receives a flawless delivery experience - from pre-delivery to post-delivery.
מה תעשו
Team Building & Development:
Build, coach, and lead a high-performing delivery team. Foster a culture of accountability, continuous improvement, and operational excellence.
Provide mentorship across the full delivery lifecycle - from pre-delivery planning to post-delivery follow-up.
End-to-End Delivery Leadership:
Oversee all aspects of vehicle readiness and delivery execution, ensuring on-time arrivals, optimal turnaround times, and flawless handovers at our locations.
Vehicle Readiness & Compliance:
Lead the VRI (Vehicle Readiness Inspection) and PDI (Pre-Delivery Inspection) processes. Ensure vehicles are fully prepared, compliant, and registered in accordance with local regulations.
Manage import, customs clearance, legal documentation, and registration workflows.
Resolve complex operational issues related to compliance, logistics, or vehicle condition.
Performance & KPI Ownership:
Monitor and drive performance against critical metrics including dwell time, yield, cost per delivery, transactional accuracy, and customer satisfaction - consistently meeting or exceeding targets.
Operational Execution & Escalation Management:
Plan and manage daily delivery operations for both vehicle flow and customer flow.
Proactively identify and resolve customer escalations, product concerns, and delivery delays.
Dispatch direct and home deliveries with precision and timeliness.
Customer Experience Excellence:
Own the delivery day experience - ensuring it is convenient, seamless, and memorable. Continuously seek ways to improve the customer journey and elevate satisfaction.
Data-Driven Decision Making:
Use standardized dashboards, reports, and internal systems to track performance, forecast demand, identify bottlenecks, and implement data-backed improvements.
Cross-Functional Collaboration & Process Innovation:
Partner closely with Sales & Delivery, Vehicle Operations, Logistics, Financial Services, Service, and other teams.
Identify inefficiencies and drive process and system enhancements to improve handover efficiency and scalability.

Senior Service Technician, NetanyaRequired
Our Service Technicians are the backbone of the Service operation, supporting our mission to
accelerate the worlds transition to sustainable energy.
Weve created one of the most innovative vehicles ever made, and as a Service Technician you will help
ensure an equally innovative service to our customers.
To succeed, you must be energetic, highly organized, and smart working. You should have a
passion for the brand and the ability to build on your technical skill set and thrive in a team
environment.
Are you up for the challenge?
We offer:
A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success
The chance to work with innovative technology, advanced tools and software
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun workplace
מה תעשו
Service, repair and improve: Working with our specific software and advanced tools you will be performing repairs and maintenance on all types of our vehicles
Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity
Become proficient to perform most complex repairs autonomously
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before
return and pre-delivery
Collaborate: Working across teams, you will be sharing support and best practices in order to further improve the service experience
Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, youre a part of driving the whole group forward
Support: helping junior team members through their repairs and location management with tasks as needed.

Required Customer Experience Specialist, Sales - Tel Aviv
As a Customer Experience Specialist, you will engage with customers visiting the store, help capture their information, and answer questions about our vehicles. You are part of a sales team that works together to meet targets. You are expected to be cooperative, Customer oriented and passionate about our products.
You are driven by our mission to accelerate the worlds transition to sustainable energy.
מה תעשו
Greet customers and engage with them to understand what they're looking for
Answer questions about our vehicles and help customers schedule test drives
Capture customer information accurately in our system and keep records updated
Provide friendly and professional customer service at all times
Work with the sales team to ensure customers have a good experience
Help during store events and promotional activities
Support the team with administrative tasks as needed
Be flexible with scheduling, including weekends and evenings when required