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we are looking for a Senior Data Analyst to join our growing Analytics & Growth team and play a key role in tracking, analyzing, and optimizing the companys overall performance across customers.
The role focuses on defining event tracking, attributes, and properties mapping, analyzing conversion funnels, and identifying trends or issues using web analytics tools. You will work closely with R&D, Professional Services, Product managers, and the Business Intelligence team to ensure data integrity, validate tracking implementations, support new feature launches, and enable data-driven decision-making across the organization.
The ideal candidate is highly independent, curious, and proactive, with a strong drive to uncover root causes and continuously learn new tools and methods to solve complex analytical challenges
Define, implement, and maintain event tracking, attributes, and properties across web and product platforms
Gather and analyze data from multiple sources, including web analytics, internal systems, session recordings, and online browsing activities
Conduct in-depth analyses of customers conversion funnels and trends to identify optimization opportunities, as well as raise alerts and potential issues
Monitor KPIs related to conversion, engagement, and overall company performance
Guide and support our e-commerce funnel optimization with data backed insights.
Collaborate with R&D, product managers, and cross-functional teams to define tracking needs, raise alerts, and support new feature launches
Ensure web analytics data is accurately reflected in BI dashboards and reports, enabling reliable decision-making and insights
Work closely with the BI team on reporting requests, dashboards design, QA, and acceptance before release
Provide actionable, data-backed insights to support company-wide strategy and analytical projects
Take initiative to learn independently, adopt new analytical approaches, and work autonomously on complex problems.

We're seeking a skilled Backend Developer to design, implement, and maintain robust server-side applications. The ideal candidate will have strong expertise in server-side programming, database management, and API development. Experience with cloud platforms and microservices architecture is crucial. You'll work closely with frontend developers and other teams to create scalable, efficient, and secure backend systems that power our applications.

What will you Do?

Design, develop, and maintain scalable server-side applications and APIs.
Implement and optimize database schemas, queries, and data storage solutions.
Collaborate with frontend developers to integrate user-facing elements with server-side logic.
Participate in code reviews and contribute to architectural decisions.
Troubleshoot, debug, and upgrade existing systems.
Implement security and data protection measures.
Work with cloud services (e.g. AWS, Azure, or GCP) to deploy and manage backend services.
Contribute to the development of microservices architecture.
Stay updated with emerging backend technologies and industry best practices.

Own agent-cloud workflows end-to-end. Design, implement, test, and ship features that configure, observe, and interact with macOS agents (policy management, live response, threat remediation, device posture, fleet operations).
Craft clear customer insights. Turn raw endpoint telemetry and detections into actionable, explainable views and workflows in the console, enabling security teams to investigate and respond quickly.
Shape the architecture. Lead designs for new modules spanning agent, services, and UI; choose patterns/technologies for scale, reliability, and performance; represent the endpoint perspective in reviews.
Raise the bar on quality. Add robust automation, unit/component tests, and resiliency checks; drive safe rollouts, versioning, and backward compatibility for agent-facing APIs.
Partner across disciplines. Work closely with product, customer support, and endpoint/kernel engineers; help triage production issues and translate field feedback into product improvements.

Were looking for a versatile, customer-focused Engineer to support and enhance our GenAI Endpoint Security suite.
This role is ideal for engineers who enjoy solving complex technical problems, working closely with customers, and improving real-world product reliability.
Youll operate across a modern stack built on Node.js, Python in addition to endpoint technologies for macOS, Windows, and major browsers.

What will you do?
Troubleshoot and resolve customer issues across our GenAI endpoint solutions.
Collaborate with Support, Engineering, and Product teams to reproduce issues and drive fixes.
Optimize endpoint agents and browser extensions for performance, reliability, and low resource usage.
Participate in customer calls to provide deep technical insights and accelerate issue resolution.
Identify recurring issues and propose scalable, long-term improvements.
Build and refine platform-specific features for macOS, Windows, Chrome/Firefox/Safari/Edge.
Stay current with OS and browser security trends and apply them to product enhancements.
Leverage cutting-edge development practices and AI-powered tooling to accelerate delivery and enhance product quality.

Were looking for a Data Analyst whos passionate about turning data into actionable insights. You will support the analytical backbone of the Duty Drawback program, helping optimize one of our companys most impactful operational processes.
Responsibilities:
Analyze operational data to support drawback claim generation and compliance.
Build and maintain dashboards and KPIs for program visibility.
Support merchant eligibility and participation analysis to uncover new revenue opportunities.
Collaborate with Developers, Product and BI to ensure data accuracy, availability and integrity.
Prepare data extracts for audits and compliance checks.
Support improvements in data workflows, automation, and reporting.

we are now searching for a Technical Support Engineer to join our Customer Support team.
The Technical Support Engineer manages customer issues to ensure that they are resolved quickly and satisfactorily. He or she also works to mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to influence the product roadmap.
As a member of a small and dynamic company, he or she also gets involved in other activities such as technical assistance to the Sales team, helping customers integrate OSPWAT products, helping to test and assess new products and product releases, and other special projects.
We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and doing what it takes, to contribute to quick growth.
What You Will Be Doing:
Customer Issue Management:
Review and prioritize the queue of open tickets, ensuring timely resolution of each issue.
Track customer status for each ticket, including support level, previous interactions, and satisfaction level.
Investigate and research customer-reported issues, striving to recreate and resolve them promptly.
Collaborate with internal departments, such as Product Development, Finance, Legal, etc., as needed to address customer requests in a coordinated and efficient manner.
Provide responsive phone and chat support to address customer queries and concerns.
Documentation and Reporting:
Ensure comprehensive documentation of all customer interactions, updates, and resolutions in the ticketing system.
Maintain proper attributes and tags for tickets, facilitating efficient tracking and reporting.
Create and update customer-facing knowledge base articles to aid in issue resolution and self-help for customers.
Continuous Improvement.
Proactively enhance technical knowledge and proficiency in products.
Collaborate with cross-functional teams to contribute insights and feedback for product improvement.

We are looking for a Senior DevOps Engineer to join our DevOps team. In this role, you will take ownership of the production environment, lead strategic operational processes, and partner closely with R&D teams to drive reliability, scalability, and automation across the organization. You will be responsible for designing, building, and evolving our infrastructure and automation solutions, with a strong emphasis on modern DevOps best practices.
Responsibilities
Own and maintain a mature, stable, and secure production environment
Collaborate with cross-functional engineering teams to support development and delivery processes
Design and implement best-practice CI/CD solutions, especially for microservices architectures
Maintain, upgrade, and take end-to-end ownership of Kubernetes clusters (EKS)
Build, manage, and optimize the companys cloud infrastructure.

We are looking for an experienced engineering leader to build and lead a team developing internal systems and macOS native applications that leverage generative AI for productivity.

You will lead a team of software engineers as part of a broader multidisciplinary ML and software engineering organization working on cutting-edge GenAI applications. In this position, you will collaborate with ML engineers and innovative teams across us, guiding technical direction, mentoring your engineers, and ensuring delivery of high-quality solutions that bring AI capabilities to users.

Are you a strategic thinker who can balance technical excellence with people leadership? Do you have a passion for building great teams and creating code to the highest standards? Your work within this team will continue to uphold and advance the excellence people expect from us.

You will lead the technical direction and execution of GenAI-powered productivity applications for our internal organization. This includes setting the technical vision, making architectural decisions, and guiding your team through design, development, and integration of features. You will collaborate closely with ML engineers, product stakeholders, and cross-functional teams across us to deliver impactful solutions. As a leader, you will mentor engineers, foster a culture of excellence and innovation, manage project timelines, and ensure your team's work meets Apple's highest standards while growing their careers and capabilities.

we are looking for a Solution Engineer.
The Solution Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.
At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.
We are interested in candidates based in Israel with Hebrew as a primary language and English as secondary.
What You Will Be Doing:
Work with the sales team as well as partners to drive Enterprise business
Manage customer requirements, expectations, and solution buy-in
Build customers confidence and awareness in our products/solutions
Manage, deliver, and present detailed responses to industry RFPs
Train and certify resellers and partners
Present at Conferences and Seminars
Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

Were looking for a Data Engineer to join our core Data group at headquarters. In this role, youll design and build central data platform infrastructure, driving the companys data strategy forward.
Youll collaborate closely with data professionals and R&D teams, taking ownership of key systems and having a direct impact on the success of our data ecosystem.
What Youll Do:
Be a member of the team responsible for the design and creation of the organizations data platform and data pipelines.
Lead GenAI developments in data related areas
In charge of development and maintenance of data infrastructure hosting data processes consolidating varied data types from multiple origins
Development of cloud infrastructure for data engineering and BI use
Build core MLOps infrastructure and processes for ML and AI models