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We are seeking an exceptional Senior Backend Engineer to join our Platform Group, where you will architect and develop shared infrastructure components that power enterprise security and identity products. This is a highly collaborative role requiring both technical excellence and strong cross-functional partnership skills.

What You'll Do
As a Senior Backend Engineer on our Core Platform team, you will:

Design and build shared platform components used across multiple product teams, ensuring scalability, reliability, and maintainability

Architect distributed systems using microservices and event-driven patterns that support enterprise-scale workloads

Own critical backend services from conception through deployment, including code quality, performance optimization, and operational excellence

Collaborate extensively with product engineers, DevOps, and architects to define platform capabilities and technical standards

Mentor junior engineers through code reviews, pair programming, and technical guidance

Drive technical initiatives that improve developer productivity, system observability, and platform resilience

Contribute to architectural decisions and establish best practices for backend development across the organization

Analyze system performance and data patterns to identify optimization opportunities and inform future platform investments

We are looking for a Software Architect to join our team.  

What you will be doing:

As a Software Architect , you will be an essential member of our engineering team.

Work with the architecture team to develop product architectures that

Perform well at scale

Evolve easily

Support the rapid development of new, reliable features

Work with development teams to refine and implement those product architectures during product development

Participate in product management meetings to contribute to product roadmaps and assess the technical impact of upcoming product features

Participate in development team meetings to help with backlog refinement

Evaluate 3rd-party software tools and products to use in our products

Research and build POC systems to test and demonstrate architectural approaches

Teach our development teams in the use of new tools and techniques

We are looking for a Identity Security Analyst who will focus on investigating and resolving customer-reported security bugs. In this role, youll sit at the intersection of security research, product engineering, and customer success: youll reproduce issues, analyze impact and root cause, coordinate fixes with R&D, and communicate findings back to customers in a clear, actionable way.

This is a hands-on, technical position ideal for someone who enjoys debugging, incident-style investigations, and direct customer impact.

Key Responsibilities

Bug Triage & Investigation

Review and prioritize customer-reported security bugs (vulnerabilities, false positives, detection gaps, performance/coverage issues).

Reproduce issues in lab environments using customer-provided data, logs, and configurations.

Validate whether a bug is product defect, configuration issue, environmental limitation, or expected behavior.

Security Analysis

Analyze suspected vulnerabilities, misconfigurations, or detection gaps to determine impact, severity, and likelihood.

Correlate product behavior with attack techniques (e.g., MITRE ATT&CK, AD / identity attacks, NTLM relay, Kerberos abuse).

Perform log and event analysis (Windows Security / Sysmon / AD / LDAP / application logs) to understand bug context and side effects.

Resolution & Fix Coordination

Work closely with R&D / engineering teams to:

Provide clear reproduction steps, data, and technical context.

Propose mitigations and contribute to detection or logic fixes.

Verify hotfixes and releases against customer scenarios.

Track bugs through their full lifecycle to ensure timely resolution and high SLA adherence.

Customer Communication

Collaborate with Support, Customer Success, and SEs to:

Explain root cause and resolution in customer-friendly language.

Provide interim workarounds or configuration guidance when needed.

Contribute to knowledge base articles, runbooks, and best-practice guides.

Quality & Continuous Improvement

Identify recurring patterns in customer bugs and propose long-term product or process improvements.

Help refine internal monitoring, alerting, and testing for security-sensitive components.

Contribute to test cases and validation criteria for new features from a security QA perspective.

We are looking for a Solution Architect, System Integrator to join our team. 

What you will be doing:

As a Solution Architect, you will be an essential member of our Customer Success Technical Delivery team. You will collaborate with product, sales and engineering to deliver the latest security and identity products.

You will be responsible for the technical aspects of security and identity products offered to our customers during post-sale activities.

Providing technical solutions to meet customers business and technical goals.

Lead the technical aspect of a production deployment in our customers environment including deployment design, technical assistance during the deployment, troubleshooting and resolving configuration issues.

Troubleshoot client Windows Server OS and Active Directory issues that may arise during deployment.

Provide technical support for our customers after the deployment was completed.

Convey and document technical requirements to and from customers.

Provide input and feedback to engineering and development teams.

Maintain expert knowledge of products to develop and present unique solutions and maintain knowledge of emerging trends in related technology areas.

We are looking for a hands-on Data Engineer to join engineering team and take ownership of core data processes within one of our product teams.

You will design and maintain reliable ETL pipelines, connect to external data sources, and help build scalable data foundations for product features, analytics, and AI-driven capabilities. This is a great opportunity to own meaningful data processes end-to-end and work closely with product, engineering, and data stakeholders.


Your Ownership Will Include

Design, build, and maintain end-to-end ETL pipelines for production use.
Work with large-scale cloud usage data from different sources and formats.
Build data flows using Apache Spark and Databricks or similar technologies.
Structure data using Data Lake / Lakehouse concepts, including Bronze, Silver, and Gold layers.
Integrate with external APIs and data sources.
Prepare and model data for product features, analytics, and AI-related capabilities.
Ensure data quality, reliability, and observability across pipelines.
Collaborate closely with backend engineers, data analysts, and product stakeholders.

We're looking for a Backend Architect to be the technical authority across our engineering teams. This is a hands-on leadership role for someone who loves diving deep into complex systems while keeping the big picture in mind.

You'll work closely with three cross-functional development teams - shaping the backend architecture, driving engineering standards, and making sure we're building for scale, reliability, and long-term maintainability.

Responsibilities
Own the backend architecture across all product domains - define patterns, set standards, and ensure consistency across teams.
Lead architectural decisions from ideation through implementation, including design reviews and hands-on involvement when it matters.
Be the go-to technical authority for backend engineers across three teams.
Identify technical debt, scalability risks, and performance bottlenecks - and drive the roadmap to address them.
Partner with team leads to elevate engineering practices: code quality, testing, CI/CD etc.
Collaborate with product and R&D leadership to align technical strategy with business goals.

Were looking for a Backend Developer to help build and scale the core systems powering our products end-to-end. In this role, youll take ownership of backend services, design and develop robust, scalable architectures, and work closely with product and engineering teams to solve meaningful challenges that directly impact our customers and partners.

Youll work with modern technologies including Node.js, Nest.js, TypeScript, PostgreSQL, and AWS, in a fast-moving environment that values strong engineering fundamentals, a product-driven mindset, and a passion for solving complex problems at scale.

Responsibilities
Design, develop, and deploy scalable, high-performance backend services that support our web and mobile applications.
Own backend features end-to-end: from technical design and implementation to production deployment and ongoing improvements.
Write clean, maintainable, and well-documented TypeScript code, following best practices, design patterns, and high testing standards.
Build and optimize PostgreSQL schemas, queries, and data flows to ensure reliability and performance at scale.
Participate in architecture discussions and help drive technical decisions that improve velocity, stability, and extensibility.
Perform code reviews, troubleshoot production issues, and proactively improve system observability, reliability, and performance.
Collaborate closely with Product, FE, QA, and other stakeholders to understand requirements and translate them into clear technical plans and execution.

we are looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry. This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.

We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable person focused on continuous learning and growth to push themselves and our team forward. If youre process-driven, passionate about the travel space and keen to make an impact, then this is the role for you.

Responsibilities
Assist customers via phone, chat, and email, delivering fast, friendly, and effective support.
Handle travel-related inquiries, from policy questions to real-time trip assistance and claims guidance.
Resolve issues efficiently, ensuring a seamless and positive customer experience.
Maintain high performance metrics, including response time, resolution speed, and customer satisfaction.
Work collaboratively across teams and departments to help solve any matter at hand.

Were looking for a Senior Backend Developer to help build and scale the core systems powering our products end-to-end. In this role, youll take ownership of backend services, design and develop robust, scalable architectures, and work closely with product and engineering teams to solve meaningful challenges that directly impact our customers and partners.

Youll work with modern technologies including Node.js, Nest.js, TypeScript, PostgreSQL, and AWS, in a fast-moving environment that values strong engineering fundamentals, a product-driven mindset, and a passion for solving complex problems at scale.

Responsibilities
Design, develop, and deploy scalable, high-performance backend services that support our web and mobile applications.
Own backend features end-to-end: from technical design and implementation to production deployment and ongoing improvements.
Write clean, maintainable, and well-documented TypeScript code, following best practices, design patterns, and high testing standards.
Build and optimize PostgreSQL schemas, queries, and data flows to ensure reliability and performance at scale.
Participate in architecture discussions and help drive technical decisions that improve velocity, stability, and extensibility.
Perform code reviews, troubleshoot production issues, and proactively improve system observability, reliability, and performance.
Collaborate closely with Product, FE, QA, and other stakeholders to understand requirements and translate them into clear technical plans and execution.

we are looking for a talented Full Stack Engineer to join our core R&D team. You will be a key player in building our innovative travel insurance platform, taking ownership of features from the database all the way to the user interface. While the role is approximately 70% Backend focused, you will have a significant impact on our frontend architecture and user experience.

Youll be joining a fast-paced, high-growth startup environment where you will solve complex technical challenges, optimize for high scalability, and help shape the future of travel tech.

Responsibilities
Design, develop, and maintain high-scale backend services and APIs (Node.js/TypeScript).
Build responsive, intuitive, and visually appealing web interfaces using React.js.
Take full ownership of features end-to-end: from architecture and database design to frontend implementation.
Optimize applications for maximum speed, scalability, and security.
Collaborate closely with Product, Design, and other engineers to translate complex requirements into high-quality code.
Participate in code reviews, testing, and debugging to maintain high engineering standards.
Stay up-to-date with the latest technologies and best practices to continuously improve our stack.

Director, Business Intelligence & AI to join our Business Applications organization. This is a senior individual contributor role with a director title and light team leadership (5 people), sitting at the intersection of data strategy, architecture, and execution. You'll own the data foundation that powers our company's most critical business decisions - from GTM and revenue analytics to operational intelligence across the organization.

You'll report to the VP of Business Applications and work closely with stakeholders across Finance, Sales, Marketing, Customer Support, Product, R&D, and HR to ensure our data assets are trustworthy, scalable, and increasingly AI-ready



What will you do?

Architecting the data foundation that makes it possible for business users to ask questions in plain English and get trusted, real-time answers.
Define and execute a strategy to migrate from traditional BI (dashboards, scheduled reports) toward AI-powered, natural language interfaces for business intelligence
Architect the data layer that enables LLM-based querying - including semantic layers, vector stores, knowledge graphs, and metadata enrichment - so that AI agents can reliably reason over company data
Design and own a scalable, AI-ready data architecture - warehouse/lakehouse structure, semantic layer, and data contracts - that supports both analytical and AI/ML workloads
Build robust data modeling foundations (clean entities, clear metrics definitions, consistent taxonomies) that LLMs can reason over accurately
Serve as a trusted advisor to business leaders across GTM, Customer Success, Finance, and Product - proactively engaging them to understand their decision-making needs
Translate ambiguous business questions ("why is churn spiking in the mid-market?") into well-defined data problems, and then into scalable, AI-powered solutions
Build strong relationships with stakeholders at all levels - from individual analysts to VP and C-suite - and maintain a prioritized roadmap that reflects real business value

As a cross-functional product leader, youll define and drive the platform strategy that underpins the One experience. Youll bring structure to prioritization decisions, support the migration of customers to our current platform plans, and develop clear product guidance for internal stakeholders and the field.

The ideal candidate brings a strong product management background, deep platform intuition, and has operated in later-stage B2B SaaS environments. Youve worked directly with Engineering, Sales, and Product Marketing teams to drive platform strategy from concept to customer rollout.

What you will do:

Own platform product strategy and roadmap execution across multiple product lines
Manage and develop a team of 3-4 PMs and 1-2 Designers, including mentorship and career growth
Lead platform migration plans, including transitioning legacy customers to One
Partner with Engineering, Product, and Sales on platform feature alignment and customer value
Collaborate with Deal Desk, PMM, and Enablement to operationalize platform capabilities - feature guidance, release workflows, customer messaging, and field training
Bring customer, competitor, and market insights into platform strategy decisions
Track platform adoption and performance by region, product line, and customer segment, and optimize strategy based on findings