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Required Technical Support Specialist - Base44
Job Description
Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will:
Assist users with product-related issues, offering timely and effective solutions.
Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge.
Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision.
Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed.
Work cross-functionally within a cohesive team environment to ensure product success.

We are looking for a Software Engineer II to join our team.
You will work in a supportive and inclusive environment where you will learn and work alongside the best and brightest minds in the industry, and could make a significant impact, grow your skills and advance your career.
If you're up to disrupt #CloudSecurity, come join us at the worlds leading security company at Defender for Cloud group! 
Responsibilities:
As a Principal Software Engineer in the Defender for Cloud Security team, you will be at the forefront of developing next-generation security products and services, you will have the opportunity to work on business-critical initiatives that directly shape the future of Security products.
The role requires to: 
Take a broad cross-team and cross-discipline role, working on a product with high visibility and high impact.
Lead end-to-end design, implementation and delivery of services and features, following industry best practices, adhering to very high security standards.
Collaborate closely with partner groups, product management and research teams to deliver great product.
Demonstrate leadership principles of model, coach, and care for team members. 

We are seeking a security researcher, who enjoys unraveling the mysteries and unique patterns of corporate computing environments and attackers techniques in enormous scale of signals and security mechanisms, to join our Israeli research team and help provide our customers with tools to improve their security posture.
The job includes performing both low level and high-level research of attackers techniques, security mechanism and controls, and data analysis over various types of telemetries.
Responsibilities include:
Analyze and research security controls, attackers techniques and anomalous patterns
Explore massive amounts of data to come up with new security posture insights, which can then be translated into security recommendations for our customers
Work together with the different engineering teams to develop the code to support the research findings
Collaborate with multiple product teams to design sensors, implement discovery & detection logics and validate their effectiveness using a data-driven approach
Collaborate with data science teams to understand and identify detection gaps, capabilities, assumptions and improvements
Collaborate with other teams across and come up with innovative ideas which should be part of future versions of the product

We are looking for a Solution Engineer - Cyber Security.
As a Security Technical Specialist, you will be a senior technical sales leader and trusted customer advisor, working with cutting-edge security technologies such as Defender for XDR and Sentinel.
You will lead a v-team of other internal, partner and consulting resources to help map solutions to customer security challenges and priorities, demonstrate and prove our solutions, and win the technical decision enabling the team to achieve/exceed quarterly and annual revenue targets.
You will help solve complex security challenges for our customers, enabling them to help modernize their security architecture and posture
Responsibilities:
Primary technical point of contact for potential customers during the sales process, owing and driving technical win for security opportunities
Deep technical understanding of cloud security architectures, solutions/technologies including M365 Defender, Defender for cloud and Sentinel and expertise in extended detection and response (XDR), zero trust and cloud security solutions and architectures
Remediate blockers; leads and ensures technical wins for Security and adjacent technologies. Engages with and reaches out to customers proactively and independently; builds credibility with customers as a trusted advisor for Security; and searches for and uses Security customer references; and facilitates handoff to customer success for post sales deployment.
Develop strategies and recommendations to improve the client's security posture, shapes technical win plan and tailors messaging to audience for security opportunities. Enhances team capabilities for extended detection and response (XDR), zero trust and cloud security and develops differentiated compete strategies for Microsoft Security for assigned customers.
Lead technical presentations, demonstrations, workshops, architecture design sessions, explain, demonstrate, and architect the solution to help solve customer security challenges and priorities.
Drives cross-workload support for Microsoft solutions for security. Leverages insights and coaches' teams to align new or changing technology to customer security needs.
Responsible for engaging with other teams within and outside the organization throughout the sales cycle. Engaging partners in sell-with scenarios and supporting their technical capabilities is key to scaling solution delivery.