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Introducing Chargeflow Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud. Who We're Looking For - The Dream Maker We are searching for a Scale Customer Success Manager who thrives in scalable customer engagement and excels at delivering value to a large customer base. As a key player in our Customer Success team, you will drive efficient, one-to-many communication strategies that empower our SMB clients to maximize their success with Chargeflow. Your mission is to educate, engage, and support thousands of clients using automation, strategic outreach, and data-driven insights Join us in revolutionizing chargeback management with cutting-edge technology, equipping businesses with the ultimate defense against fraud, and helping them protect their revenue and profit margins at scale. Your Arena:
* Own post-sale engagement for Chargeflow’s SMB clients, driving onboarding, adoption, retention, and expansion through scalable communication.
* Conduct multiple daily meetings with SMB clients and manage one-to-many customer success initiatives, including email sequences, webinars, video training, and automated outreach to maximize impact across our client base.
* Implement efficient self-serve education, automation, and scalable engagement strategies.
* Create targeted customer journeys and lifecycle campaigns to enhance customer satisfaction and drive product adoption.
* Serve as a trusted advisor to relevant stakeholders (IC to C-level) by providing insights, best practices, and proactive guidance to help SMB clients optimize their chargeback management.
* Analyze customer engagement data to identify trends, risks, expansion opportunities and proactively take action.
* Collaborate cross-functionally with Product, Sales, and Marketing to ensure alignment and continuous improvement and assist with development prioritization, feature alignment, and overall product evolution.
* Gather and communicate customer feedback (VOC) to drive product improvements and feature prioritization.

We are seeking a highly experienced and insightful Clinical Domain Expert to play a pivotal role in the development and refinement of our AI-powered mental health solutions.
In this critical position, you will serve as the bridge between clinical expertise and cutting-edge AI technology, ensuring our models are grounded in sound clinical principles and deliver meaningful, impactful results.
This is a temporary role for a period of 9 months at a 60% capacity.
Who are you?
You are an experienced clinician who practices evidence-based therapeutic approaches. You are proficient in utilizing AI and passionate about leveraging AI-powered solutions for mental health professionals. You are comfortable with ambiguity and capable of maintaining attention to detail while also understanding the broader context. You excel at communicating and explaining professional terminology to individuals outside of the mental health professions.
How will you contribute?
As a Clinical Expert, you will utilize your clinical expertise to produce high-quality data and prompts for our data science team, ensuring our AI models are clinically sound and effective. Additionally, you will be responsible for tagging data and validating the performance of these models to ensure accuracy and reliability. Your work will guarantee that our users receive a product that is tailored to the needs of a clinician. You will play a key role in the work of our data science team and directly impact our users' experience.
This is a unique opportunity to join a startup that is having a meaningful impact on the well-being and mental health of thousands. We have
A product that positively impacts peoples' lives every single day.
A team of amazing people with a shared vision and the infinite drive to make it happen
We offer significant equity.
Opportunity to build, grow and become highly instrumental in shaping how technology can increase the effectiveness of therapy.
Hybrid work opportunities.
Mental health days off you can take any given moment simply because you need them.

Abra R&D is looking for a talented System Engineer! Are you ready to take your career to the next level? Abra R&D is seeking a dynamic and skilled System Engineer to join an exciting and impactful development project! As part of this position, you will be involved in system characterization, product engineering, process management, documentation, and working closely with our customers to deliver high-quality solutions. If you're passionate about innovation and looking for a challenging role where you can make a real difference, this is the perfect opportunity for you!

We are interested in welcoming an extremely motivated, experienced, Technical Writer to join our teams at our R&D site. A great and trusted team player, with attention to detail and appreciation of technologies, capable of explaining abstract ideas, and translating complex information into comprehensible documentation. An open minded and creative personality, eager to contribute, learn, and be inspired by our groundbreaking projects.

In your role, you will be responsible for:
Writing, editing, and reviewing technical content including installation manuals, tutorials, quick guides, etc.
Collaborate with R&D, Marketing Department, and Legal, to create marketing materials such as whitepapers, company memorandums, and presentations.

We are interested in welcoming an extremely motivated, experienced, Technical Writer to join our teams at our R&D site. A great and trusted team player, with attention to detail and appreciation of technologies, capable of explaining abstract ideas, and translating complex information into comprehensible documentation. An open minded and creative personality, eager to contribute, learn, and be inspired by our groundbreaking projects.

In your role, you will be responsible for:
Writing, editing, and reviewing technical content including installation manuals, tutorials, quick guides, etc.
Collaborate with R&D, Marketing Department, and Legal, to create marketing materials such as whitepapers, company memorandums, and presentations.

Introducing Chargeflow Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud. Who We're Looking For - The Dream Maker We’re searching for a dynamic Customer Onboarding and Implementation Manager to lead client onboarding and integration, ensuring a seamless and impactful experience. This role is perfect for someone who thrives at the intersection of technical expertise and client engagement, guiding businesses through smooth implementations while optimizing their success. You’ll be the go-to expert for integrating solutions, providing hands-on support, and driving long-term value for our clients. If you’re passionate about creating streamlined onboarding processes, solving complex integration challenges, and delivering exceptional client experiences, we want you on our team! Your Arena: Client engagement and solution design - Collaborate with clients to define requirements, design integrations, and drive business value. Act as the primary technical contact, ensuring alignment on design choices and overseeing implementation. Onboarding and project leadership Lead the end-to-end onboarding process, customizing workflows for each client. Maintain regular communication, schedule meetings, address challenges, and ensure a seamless transition from initiation to completion. Technical support and integration - Provide hands-on support across development and integration projects. Design, implement, and maintain scalable integration solutions that connect internal and external systems while ensuring adherence to best practices. Training and knowledge - Serve as a knowledgeable and trusted advisor for Chargeflow products, resources, and training options as needed to drive use case execution during the onboarding phase. Special projects and process improvement - Drive continuous improvement by leading special projects and refining onboarding and implementation processes.

We are a global sports & entertainment media and technology company with all technological needs developed in-house, end-to-end, within a dynamic, Big-Data environment. Our platform serves as the company's backbone, powering its content and enabling the growth of other leading digital media brands. Our owned and operated destinations include The Players Tribune, 90min, Sports Illustrated, Mental Floss, and FanSided. For more information, visit our website.
We seek a skilled Commercial and Product Legal Counsel to join our growing legal team. In this role, you'll negotiate agreements, draft contracts, and advise on commercial and product matters. You'll collaborate closely with product and sales teams, providing legal guidance to support business decisions.
What Youll Do:
* Create, manage, and negotiate various terms and agreements related to strategic partnerships and product initiatives, including terms for new products and features, agreements for partners in the advertising space, and internal and external policies and guidelines.
* Provide legal advice across many subject areas, including privacy laws, data protection laws and regulations, copyright law, consumer protection laws, and other global legal frameworks applicable to the companys products and services.
* Work closely and effectively to provide legal and regulatory advice to cross-functional teams, including product, marketing, finance, sales, business development, and operations.
* Provide strategic business and legal advice to develop a comprehensive, long-term approach to the companys relationships with key partners and vendors.

Join our winning team as a Sales Development Representative (SDR) Team Lead!
We are looking for a happy, motivated and results-driven leader to drive our SDR team to success.
As the SDR Team Lead, you will play a key role in establishing processes and work standards globally, in line with our Go-To-Market strategy.
This role reports to the VP marketing and works closely with the sales and marketing teams to maximize pipeline generation.
What Youll Do:
Understand the needs of prospects and direct the SDR's on how to communicate them effectively
Establish and document SDR's work processes and qualification criteria in line with organizational lead lifecycle processes to ensure predictable conversion rates
Manage and optimize inbound and outbound tactics (email sequences, LinkedIn outreach, cold calling, etc.) to generate new opportunities
Measure and track the progression of inbound and outbound lead generation and their progress opportunities through the sales funnel
Responsibilities:
Ensure team drives new opportunities to sales funnel based on quarterly goals
Analyze data to identify trends and optimize outreach strategies
Apply a data-driven mindset with a strong passion for cybersecurity
Utilize excellent verbal and written communication skills to engage with prospects effectively
Balance business acumen, sales expertise, technical understanding, and strong interpersonal skills to drive success

We are seeking a highly motivated, experienced Senior Strategic Partnerships Manager to join our growing team in Tel Aviv.

The successful candidate will be required to:
Initiate, develop and manage relationships with key partners.
Identify potential partners that align with the companys goals and values.
Negotiate partnership agreements and commercial terms using analytical data.
Plan and implement strategies based on target KPIs.
Track and analyze partnership performance; identify and implement improvements.
Build professional relationships with senior managers.
Generate new business development initiatives and maintain a commercial pipeline.
Understand prospects' needs, problems or wants.
Work with internal teams (marketing, sales, product) to integrate partnership initiatives.

Were looking for a sharp, driven, and creative AI Prompt Writer / Engineer to join our growing team. In this role, youll help build, refine, and optimize AI voice agents that drive both sales and support interactions. Youll be responsible for crafting high-quality prompts, testing AI performance through ongoing QA, and collaborating closely with internal domain experts to continuously improve outcomes.

This is an entry-level opportunity for self-starters who thrive in fast-paced environments, take full ownership of their work, and have a track record of excellence in previous roles, projects, or academic experiences.

Key Responsibilities:
You are responsible for the ongoing operations and improvements of AI agents in the company.
Write and refine prompts for AI agents across product sales and support use cases.
Monitor agent conversations and conduct QA to ensure quality, accuracy, and alignment with brand voice.
Identify and diagnose behavioral and technical patterns; suggest and implement prompt or logic improvements.
Collaborate with sales, support, and product leads to align agent performance with business goals.
Work with our partners to analyze and improve agent performance.
Develop and maintain prompt libraries and documentation for internal use.
Stay up to date on the latest in LLM capabilities, prompt engineering practices, and conversational AI trends.