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We are seeking a Project Lead - Design & Construction to join our development team and lead the planning, design, and delivery of workplace projects across our portfolio.
This role combines architectural planning, project management, budgeting, client-facing collaboration, construction execution, and site supervision. You will be responsible for Leading projects of varying scales end-to-end, from initial programming and concept development through planning, budgeting, execution, and delivery.
Working closely with Sales, Operations, Community, and Finance teams, and external partners, you will play a key role in shaping exceptional workplace environments for both existing and prospective members. The ideal candidate is highly organized, proactive, and capable of managing multiple projects simultaneously in a fast-paced and dynamic environment.

In this role, your responsibilities will Include, but wont be limited to:
- End-to-End Project Ownership:

Lead design and construction projects from concept through completion, ensuring delivery on time, within budget, and in alignment with our standards.

- Design Planning & Space Programming:

Develop project programs, layouts, and architectural planning packages for new locations, renovations, and custom workplace solutions. Translate project requirements into clear design deliverables while balancing member needs, operational requirements, and business objectives.

- Client-Facing Custom Solutions:

Partner with Sales teams and clients to develop tailored workplace solutions for enterprise and large-scale clients, translating business needs into high-quality design and construction outcomes.

- Budgeting, Cost Control & Procurement:

Prepare budgets, cost estimates, and construction pricing analyses. Track project spending, manage financial performance, and coordinate procurement processes.

- Cross-Functional Collaboration:

Collaborate closely with Sales, Operations, Community, Finance, consultants, contractors, and vendors to align project objectives and ensure smooth project delivery.

- Portfolio & Multi-Project Management:

Manage multiple projects of varying scales simultaneously, balancing priorities, mitigating risks, and maintaining clear communication and accurate project documentation throughout the project lifecycle.

We are looking for a Delivery Project Management Team Lead to drive the growth and global scaling of the Project Management function within the Delivery department. As our company expands into new markets, this role will be critical in ensuring operational efficiency, standardizing processes across regions, and maintaining seamless project execution for both new implementations and ongoing support. The ideal candidate is both a strategic thinker and a hands-on leader, with experience managing Project Managers and leading business functions through periods of rapid scale. They excel at managing change, optimizing team utilization, and ensuring smooth day-to-day operations in a fast-scaling, international environment.
What you'll do:
Drive Efficiency & Utilization in the department:
Design and optimize the structure and workflows of the Project Management function to ensure high efficiency and effective support across different regions.
Define and track KPIs to measure the team's performance and operational success.
Forecast project pipeline and assess team capacity needs across different locations, including offshore sites, to ensure the right team size and structure for future demand.
Lead Process Evolution Through Change:
Own and refine project management processes, adapting them to support evolving business needs and company growth.
Collaborate with cross-functional teams (Operations, Customer Success, Sales, and Technical Product) to plan smooth execution of customer projects at scale.
Set the standard for AI-assisted project management across the global team, identify where AI can remove manual work, and turn those into repeatable team practices.
Drive standardization and scalability in project delivery, while maintaining flexibility for client-specific needs.
Implement best practices for risk management, issue resolution, and continuous improvement.
Oversee Day-to-Day Production:
Manage and mentor a global team of Project Managers, providing guidance on project execution, prioritization, and client management.
Take overall accountability for the successful execution of projects, ensuring flawless delivery and high customer satisfaction.
Act as the escalation point for project risks, blockers, and critical decisions.

Required Construction Solution Manager
What is Construction Solution:
The Construction Solution team is the professional and technical backbone of our Operations, responsible for creating and maintaining the Digital Twin framework for our clients.
This involves integrating client models, schedules, and construction methodologies with our proven workflows to create a digital twin that accurately represents how projects are built.
Our solution managers are construction professionals with hands-on industry expertise, complemented by deep knowledge of the platform. They oversee the full lifecycle of projects from setup to ongoing maintenance while engaging directly with clients to ensure the system consistently delivers measurable value.
With a regional structure and global coverage, the Construction Solution team aligns our tools and methods to meet local market requirements while contributing to the continuous evolution of our solution.
What You'll Do:
Design and implement our solution for local and global projects, ensuring alignment with client needs and project realities.
Lead technical and construction-focused discussions with clients during discovery and implementation.
Act as a construction subject matter expert within, guiding internal teams with your field experience.
Translate project construction methodologies into our digital twin framework, creating systems that reflect how projects are actually built.
Combine our design standards with client-specific requirements to maximize the value of the platform across the project lifecycle.
Contribute to the continuous improvement of our design methodology by sharing insights, lessons learned, and best practices.
Play a key role during implementation and onboarding, representing both client needs and our strategy in discovery sessions.
Collaborate with various teams, such as Customer Success, Account Management, and Product to ensure client success and alignment with company goals.