לוח משרות דרושים מנהל מכירות בשפלה

Our Global Sales and Service Business Operations team is seeking a Manager of Systems Sales (& Service) Operations Excellence, who will lead the implementation, optimization, and support of our ERP and CRM systems (Oracle and Salesforce). This role is pivotal in ensuring business process excellence, user enablement, and sales operations readiness through systems and tools.
You will be responsible for overseeing the system business team and providing first-line support for global users across all GBG functions. Your role will ensure that systems align with global operational standards and that processes are effectively executed across sales and service operations.
Responsibilities
What will you be doing:
ERP/CRM Implementation & Business Process Ownership
Lead the global business implementation and enhancement of Oracle ERP , CX and Salesforce CRM systems.
Define and optimize end-to-end business flows in the systems and required development: opportunity management, quotations, agreements, POs, contracts, RMAs, service calls, pricing, and new customer onboarding.
Establish and maintain approval matrices and system governance aligned with business rules.
Manage the systems support team, ensuring responsive and knowledgeable first-level support for global GBG users.
System Configuration, Optimization & Training
Work closely with IT and development partners to define system customizations, field configurations, workflows, user roles, and validation rules.
Oversee the creation and maintenance of user guides, training materials, and process documentation for the global biz operations users.
Provide training and guidance to global users to ensure system adoption and correct process execution.
Ensure high levels of data integrity, conduct root cause analysis, and implement preventive actions for system issues.
Sales Operations Enablement
Create system-driven reports and dashboards to support forecast accuracy, trend identification, and scenario planning.
Align CRM data, with production and inventory positions to support the operational cycle and the decision-making.
Ensure sales and service processes are aligned with operational and logistical requirements to enable seamless execution.

Required Inside Sales Manager EMEA
About Us
We create solutions that empower IP businesses to collaborate with global partners in a way that creates the results they desire. Our vision is to create an industry in which IP professionals have all the information they need to build successful relationships with their partners, globally. We continuously strive to enhance the quality of our offerings to exceed customers expectations.
Location:
We are located in the brand-new Azrieli Office building in Modiin, right next to the Azrieli Mall and just steps away from the train station!
What you will be doing:
You will be a key player on the Sales team helping us grow the business by showcasing our solutions and value proposition to prospects. While you will be selling our established legacy solutions, your primary focus will be on promoting and selling our innovative new SaaS solution. This is a unique opportunity to play a pivotal role in the evolution of our product offerings and to influence the direction of our newest solution.
Key Roles and Responsibilities:
Acquiring new clients \ upselling \ cross-selling
Hold a revenue quota
Conduct virtual presentations and live platform demos to senior managers
Facilitate the transition of clients into pilot programs marking the handshake from sales to the Account Management (AM) team
Attending relevant industry events
Manage follow-ups and negotiations with clients to ensure successful deals.