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We are looking for talented Automotive Technicians for our Mobile Service across Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.
Our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the worlds transition to sustainable energy. Weve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.
מה תעשו
Service, repair and improve: Working with our specific software and drive out to customers to service their vehicles. This is an independent position
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience. 
Develop: Setting you up for success our dedicated in-house training teams will train you on our specific technology and the repair of Electrical Vehicles.
Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

We are looking for talented Automotive Technicians for our Mobile Service across Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.
Our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the worlds transition to sustainable energy. Weve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.
מה תעשו
Service, repair and improve: Working with our specific software and drive out to customers to service their vehicles. This is an independent position
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience. 
Develop: Setting you up for success our dedicated in-house training teams will train you on our specific technology and the repair of Electrical Vehicles.
Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.

Required Service Technician, Netanya
Our Service Technicians are the backbone of the Service operation, supporting our mission to
accelerate the worlds transition to sustainable energy.
Weve created one of the most innovative vehicles ever made, and as a Service Technician you will help
ensure an equally innovative service to our customers.
To succeed, you must be energetic, highly organized, and smart working. You should have a
passion for the brand and the ability to build on your technical skill set and thrive in a team
environment.
Are you up for the challenge?
מה תעשו
Service, repair and improve: Working with our specific software and advanced tools you will be performing repairs and maintenance on all types of our vehicles
Driven: Efficient in completing repairs and driven to exceed expectations on quality and productiviy
Become proficient to perform most complex repairs autonomously
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before
return and pre-delivery
Collaborate: Working across teams, you will be sharing support and best practices in order to further improve the service experience
Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, youre a part of driving the whole group forward.

Required Senior Service Technician, Netanya
Our Service Technicians are the backbone of the Service operation, supporting our mission to
accelerate the worlds transition to sustainable energy.
Weve created one of the most innovative vehicles ever made, and as a Service Technician you will help
ensure an equally innovative service to our customers.
To succeed, you must be energetic, highly organized, and smart working. You should have a
passion for the brand and the ability to build on your technical skill set and thrive in a team
environment.
Are you up for the challenge?
מה תעשו
Service, repair and improve: Working with our specific software and advanced tools you will be performing repairs and maintenance on all types of our vehicles
Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity
Become proficient to perform most complex repairs autonomously
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before
return and pre-delivery
Collaborate: Working across teams, you will be sharing support and best practices in order to further improve the service experience
Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, youre a part of driving the whole group forward
Support: helping junior team members through their repairs and location management with tasks as needed.

Senior Service Technician, Petah Tikva
Our Service Technicians are the backbone of the Service operation, supporting our mission to
accelerate the worlds transition to sustainable energy.
Weve created one of the most innovative vehicles ever made, and as a Service Technician you will help ensure an equally innovative service to our customers.
To succeed, you must be energetic, highly organized, and smart working. You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment.
Are you up for the challenge?
מה תעשו
Service, repair and improve: Working with our specific software and advanced tools you will be performing repairs and maintenance on all types of our vehicles
Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity
Become proficient to perform most complex repairs autonomously
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery
Collaborate: Working across teams, you will be sharing support and best practices in order to further improve the service experience
Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, youre a part of driving the whole group forward
Support: helping junior team members through their repairs and location management with tasks as needed.

Our SaaS platform leverages AI to make information accessible, actionable, and measurable, driving productivity and satisfaction for enterprises worldwide. As we scale rapidly to support mission-critical deployments, we are strengthening our engineering foundations across cloud infrastructure, reliability, and operational excellence. About the Role You will play a key role in leading and scaling our DevOps team. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery. This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.
Responsibilities:
DevOps Management
* Architect and manage multi-cloud infrastructure (Azure, AWS, GCP).
* Own CI/CD pipelines and IaC frameworks (Terraform, Pulumi).
* Define and enforce SLOs/SLAs with an SRE mindset.
* Manage monitoring, alerting, and incidents.
* Promote Kubernetes and scalable micro-services practices. SecOps & FinOps
* Support implementation of security best practices across cloud and CI/CD environments in collaboration with Security stakeholders.
* Participate in security incident response processes when relevant.
* Own cloud cost visibility and optimization processes, including tagging, monitoring, and ongoing efficiency improvements.
* Support business continuity and disaster recovery.
* Enforce cost-efficiency policies and guardrails. People & Process Management
* Manage and develop DevOps team.
* Establish and improve operational processes to support engineering delivery and production readiness.
* Foster a culture of ownership and continuous improvement.
* Provide operational metrics and updates to engineering leadership.
Advantages:

* Certifications in Azure, AWS, Kubernetes (CKA/CKAD), and FinOps Practitioner.
* Experience with knowledge management or AI/ML-powered SaaS products.
* Familiarity with security frameworks (NIST, ISO).

abra professional services is seeking a Help Desk Specialist! Looking for your next opportunity in the IT field? A leading company in the Re'em Junction area is seeking Help Desk Technicians for a full-time position. Join a dynamic environment and be part of a professional IT team, providing technical support and assisting end users with a variety of hardware and software-related issues. Position Type: Full-time Location: Bnei Re'em

We are looking for a talented and hands-on DevOps Engineer to join our team and play a key role in building, maintaining, and scaling our cloud infrastructure and delivery pipelines.
What youll do:
Design, implement, and maintain cloud infrastructure across AWS and Azure
Build and manage CI/CD pipelines using Azure DevOps
Develop and maintain Infrastructure as Code using Terraform and Terragrunt
Manage containerized environments using Docker
Administer and maintain Windows and Linux servers
Implement and manage monitoring, logging, and alerting systems using Grafana and related tools
Automate operational processes using PowerShell, Bash, and Python
Collaborate closely with development teams to improve performance, reliability, and system availability
Troubleshoot and resolve issues in complex production environments.

Required SecOps Engineer
Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Cyber, IT and MIS team might be the right place for you.
Join our Cloud Engineering department as a SecOps Engineer and play a critical role in safeguarding our complex, multi-cloud environment. You'll be essential in maintaining our incident response and security Service Level Agreements (SLAs), preventing team burnout, and ensuring our security posture remains robust in a dynamic, fast-paced setting.
What am I going to do?
Champion the monitoring and initial triage of security alerts, meticulously investigating potential threats to uphold our SLA targets.
Own and execute essential daily SecOps tasks, ensuring seamless operations and preventing critical backlogs.
Serve as a key security liaison for Cloud Engineering peers, facilitating project momentum without overburdening senior staff.
Configure, fine-tune, and optimize a suite of security tools, maximizing visibility and effectiveness across our cloud infrastructure.
Dive deep into security events and alerts, identifying vulnerabilities and prioritizing remediation actions with precision.
Develop and implement automation for routine security operations, including vulnerability scanning, incident triage, and configuration management, to enhance efficiency.

We are seeking a strategic, data-driven Senior Customer Support Operations Manager to lead operational performance and strategic planning for our global support organization. In this role, you will be the "Command Center" for our operations, responsible for ensuring our 24/7 global engine-spanning BPO and In-house teams-runs at maximum efficiency. Your leadership will directly impact our ability to meet SLAs and leverage technology to optimize our workforce.
What am I going to do?
Leadership & Real-Time Strategy: Directly manage and mentor the Shift Managers and WFM functions to ensure 24/7 operational excellence and execution quality.
Global WFM & Forecasting: Own the global staffing model, capacity planning, and forecasting for both BPOand In-house teams to meet SLAs while maintaining budget efficiency.
Operational Performance & Strategy: Analyze high-level support data (SLA, AHT, Cost per ticket) to identify trends, bottlenecks, and strategic opportunities for improvement.
BPO Performance Management: Serve as the operational focal point for our BPO partners, ensuring they meet staffing commitments, discipline, and performance targets.
AI & Efficiency Roadmap: Zendesk Admin for CS and Partner with leadership to define operational priorities and decide where to implement automation and AI based on volume trends and data insights.
Incident Management: Act as the final operational point of contact during high-impact events, outages, or critical escalations, leading the mitigation process.