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Were looking for a highly motivated Technical Support Engineer to join our team and help us shape the future of internal developer portals, while helping our users get the most out of Port - troubleshooting issues, advising on best practices, and directly influencing how we improve the product

Acting as a key link between our users and our engineering team, you'll help shape both customer experience and product direction through problem solving and collaboration. If youre passionate about solving complex technical problems, thrive on collaboration, and want to contribute to the future of platform engineering, we want to hear from you.

What youll do:

Act as a trusted advisor: Support \users as they integrate with technologies like Kubernetes, Terraform, and Cloud Platforms (AWS, GCP, Azure).
Resolve issues end-to-end: Triage, investigate, and resolve technical support tickets. Escalate when necessary while owning follow-through.
Collaborate cross-functionally: Work closely with R&D, Product, Sales Engineering, and Customer Success to deliver a seamless support experience.
Be the voice of the customer: Surface trends, bugs, and usability pain points to Engineering and Product teams.
Contribute to knowledge: Build and improve internal and external documentation, tutorials, and troubleshooting guides.
Continuous Learning: Stay up to date with the evolving DevOps ecosystem and continually deepen your knowledge of integrated tools and services.

Serve as the highest level of technical escalation for Tier 1 and Tier 2 Support Engineers. Provide remote and on-site support to global customers and partners as needed, including participation in On-Call Duty rotation to provide after-hours support. Serve as primary service engineer for local customers. Diagnose and resolve complex hardware, software, and system integration issues on our MR-guided focused ultrasound systems. Perform hands-on troubleshooting, diagnostics, and repair of MRI-guided focused ultrasound systems in the field and lab environments. Collaborate with R&D, QA, and Product teams to drive root cause analysis and implement short- and long-term solutions. Participate in design reviews and provide field feedback to improve product reliability and serviceability. Analyze case trends using salesforce and build dashboards or reports using Excel and BI tools. Develop and maintain troubleshooting guides, PM protocols, FRU instructions, and technical documentation. Deliver technical training to global service teams and partners. Support system validation, software upgrades, and new product introduction (NPI) activities. Ensure adherence to our Quality Policy, ISO 13485, MDSAP, FDA, privacy and safety standards.

abra R&D is seeking a Network Administrator We are looking for a skilled Telecommunications Technician to join one of the largest and leading companies in the market, in a key role within the field of enterprise communications. Full-time position based in the Central District (Shfela region), Israel. ?Key Responsibilities:
* Operation and maintenance of a nationwide network infrastructure (LAN/WAN) based on Cisco and Fortinet equipment.
* Working with 24/7 core systems, troubleshooting communication issues, and configuring equipment according to company needs.
* Supporting cross-organizational infrastructure projects and the implementation of new systems.
* VLAN and Port-Channel configuration; working with routing protocols such as OSPF and BGP.

The Cyber Quant team is looking for a DevOps Engineer to join our growing RND team to lead and support all DevOps activities of our SaaS platform, environments, and product delivery. Continuously improve platform stability, scalability, and maintenance, as well as establishing easy deployments processes and automation solutions.
As a DevOps Engineer, you will:
Build and maintain our AWS cloud environments
Automate solutions and environments setup
Design and apply high scalability solutions
Automate CI\CD pipelines
Work in a fast-paced and agile work environment with business-oriented delivery focus.
Collaborate with developers, cyber security researchers, product designers and QA engineers as a daily routine.

our company has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. Its an outstanding legacy of innovation thats motivated by extraordinary technology and amazing people. we are looking for a highly motivated DevOps/SRE engineer to join the company AIR team the Digital Twin for Data Center Simulation web application. our company Air enables cloud-scale efficiency by creating identical replicas of real-world data center infrastructure deployments.
What you'll be doing: 
The person will be part of the company AIR team that is building the SaaS/IaaS platform for digital twin of AI data centers.
The responsibility specifically is for DevOps, infrastructure and Site Reliability Engineering (SRE) requirements for AIR.
Focus on efficiency by automating repetitive workflows.
Working on microservices based architecture.
Deploying and troubleshooting non-disruptive cloud operations with an emphasis on secure production infrastructure.
Continuous evaluation of existing system and driving improvements.
Managing deployment/upgrade for Operating Systems, Kubernetes(k8s) clusters and/or or other orchestration tools.
Day to day support for engineering activities with CI/CD tools like git, Jenkins.
Efficiently multi-tasking on the different tracks to efficiently address evolving priorities .

We are on the lookout for a dynamic, hands-on DevOps Team Lead someone who lives and breathes DevOps principles and methodologies, with both a developer mindset and a keen sense for business objectives.
In this role, youll lead and mentor a team focused on building and maintaining robust, scalable, and secure infrastructure. Youll work closely with developers and other stakeholders to design, implement, and optimize CI/CD pipelines that enable rapid, reliable delivery. Your deep understanding of cloud infrastructure, automation, and development best practices will help drive our platforms stability and growth.
Role:
Lead, support and mentor 8+ DevOps engineers while giving a technical and management leadership
Plan the team's roadmap to met our business objective
Work closely with architects and tech leads to define, design and implement infrastructure needs
Develop self-service solutions for the engineering department to deliver software with excellent quality and speed. Designing and developing scaling strategies, automation scripts and solutions to implement, streamline and execute the software
Accountable for the architecture and technical leadership of the complete DevOps infrastructure and stack
Oversee DevOps tasks, perform code reviews and assist in development
Optimize operation efforts and adopt new tools
Design, implement and improve everything the team does to accelerate the performance and efficiency
An escalation point for the team and for other stakeholders in the organization
Mutual collaboration with stakeholders in designing, implementing and troubleshooting production services
Recruit new candidates for the team and retain talents.

We are interested in welcoming an experienced Project Manager to join our diligent team.
The successful candidate will have excellent leadership skills and the ability to assemble and manage a talented, efficient team.
Responsibilities and tasks include:
Form and lead the project team in a matrix organization, inspiring team members to solve complex problems
Organizing and controlling the project along its pipeline
Making necessary operational decisions to ensure successful achievement of project targets
Becoming an authority on all matters related to the project
Change/Risk management of project
Ability to implement project KPIs on time and at cost
Ensuring project quality according to ISO 16949

we are the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online users physical and cognitive digital behavior to protect individuals online. our companys mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist.Today, 32 of the world's largest 100 banks and 210 total financial institutions rely on our company Connect to combat fraud, facilitate digital transformation, and grow customer relationships.. our companys Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps our company to identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of analyzing data, more than 80 registered patents, and unparalleled experience, our company continues to innovate to solve tomorrows problems.
Main responsibilities:
Data Architecture Direction: Provide strategic direction for our data architecture, selecting the appropriate componments for various tasks. Collaborate on requirements and make final decisions on system design and implementation.
Project Management: Manage end-to-end execution of high-performance, large-scale data-driven projects, including design, implementation, and ongoing maintenance.
Cost Optimization: Monitor and optimize cloud costs associated with data infrastructure and processes.
Efficiency and Reliability: Design and build monitoring tools to ensure the efficiency, reliability, and performance of data processes and systems.
DevOps Integration: Implement and manage DevOps practices to streamline development and operations, focusing on infrastructure automation, continuous integration/continuous deployment (CI/CD) pipelines, containerization, orchestration, and infrastructure as code. Ensure scalable, reliable, and efficient deployment processes.
Our stack: Azure, GCP, Kubernetes, ArgoCD, Jenkins, Databricks, Snowflake, Airflow, RDBMS, Spark, Kafka, Micro-Services, bash, Python, SQL.

we are the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online users physical and cognitive digital behavior to protect individuals online. our companys mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today, 34 of the world's largest 100 banks and 210 total financial institutions rely on our company Connect to combat fraud, facilitate digital transformation, and grow customer relationships.. our companys Client Innovation Board, an industry-led initiative including American Express, Barclays, Citi Ventures, and National Australia Bank, helps our company identify creative and cutting-edge ways to leverage the unique attributes of behavior for fraud prevention. With over a decade of data analysis, more than 80 registered patents, and unparalleled experience, our company continues to innovate to solve tomorrows problems.
What we're looking for:
our company delivers advanced behavioral insights, providing global organizations with actionable intelligence to create a secure and frictionless digital customer journey.
We are looking for a talented DevOps Engineer to join our team, learn develop and grow with us. In this role you will work collaboratively with our RnD teams to empower the operations and infrastructure array, which is essential to support our ambitious goals.
Build and maintain a scalable cloud infrastructure in Production (Azure, GCP)
Troubleshoot and fix Production infrastructure/platform issues
Proactively and continuously improve Production stability and robustness to assure our infrastructure components are always up and available
Develop end to end projects in order to make our infrastructure better in large-scale including design, implementation, and ongoing maintenance.
Cost Optimization: Monitor and optimize cloud costs associated with data infrastructure and processes.

Our DevOps Team is looking for an IT Infrastructure Specialist to join our SW DevOps team, which is responsible for our code source control and the design of our products' computation infrastructure.
Responsibilities
What you will be doing:
Be a part of new products computation products design
Analyze, design and implement IT solutions for new and existing servers-based products.
Working with cross wide organization units as part of new products computation.
Lead and support SW IT enhancements activities work closely with developers, software vendors and key users
Installing and configuring servers and IT based integrated solution for new and existing products.
Improve existing products processes by implementing automated solutions.
Support New products implementations at customers sites.

We are looking for an experienced Business Applications Manager to lead the team responsible for the companys business application systems. This role will manage global projects, maintain vendor relationships, ensure compliance, and drive innovation to optimize business operations. The ideal candidate will work closely with senior leadership, business units and IT teams to streamline processes and enhance global efficiency.
Responsibilities
What will you be doing:
Lead and manage the business applications team, ensuring the smooth implementation, support, and performance of enterprise applications.
Lead business application and AI projects to ensure they meet company goals, stay on schedule, within budget, and are delivered successfully.
Manage vendor relationships, software licenses, ensuring optimal cost and service delivery.
Oversee the implementation, maintenance, and upgrades of enterprise applications such as Agile, HCM, Atlassian suite, DocuSign, MS suite.
Establish IT governance frameworks, ensure compliance with regulations (e.g., GDPR, PII), and manage IT risks related to business applications.
Develop strategies and execute plans for improving or leveraging existing systems.
Lead digital transformation initiatives, leveraging AI and other technologies to improve operational efficiency and reduce costs.
Collaborate with business units to understand their needs and enhance business application functionality to support their goals.
Provide regular updates to senior leadership on project progress, budget, compliance, and performance metrics.
Ensure alignment of IT strategies and project and policies across regions, driving consistency and supporting global business objectives.

our company , a leader in Behavioral Biometrics, leverages machine learning to analyze digital behavior, ensuring secure online experiences. Trusted by 32 of the worlds top 100 banks and 210 financial institutions, our company Connect helps combat fraud, drive digital transformation, and strengthen customer relationships. Backed by an industry-led Client Innovation Board (including American Express, Barclays, Citi Ventures, and National Australia Bank), our company pioneers cutting-edge fraud prevention solutions with 80+ patents and over a decade of expertise.
We are looking for a talented and experienced Senior IT Expert to help develop our Global IT team, lead global IT operations, and drive its growth. This role combines hands-on work with management responsibilities to enhance our IT capabilities.
Description:
Maintain and develop our company's global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Operations, DevOps and Security teams to implement our access policy
MDM (Intune, Jamf): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation and integration projects.
Our technology stack includes:
Microsoft 365, Azure Cloud, Microsoft Entra ID (FKA: Azure AD), Mac OS, Windows, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.

Required Technical Support Engineer- Tier 2
Description
We are redefining trust in blockchain through advanced, integrated security. Our on-chain security platform is trusted by leading Web3 companiesincluding Coinbase, MetaMask, Uniswap, Backpack, Stellar, and othersto detect, understand, and automatically prevent or minimize the impact of fraud, scams, hacks, and financial threats.
We are backed by top-tier global investors including Sequoia Capital, Ribbit Capital, and Cyberstartsfirms known for supporting the most innovative and influential companies in technology and cybersecurity.
As the Technical Support L2 Engineer, based in Tel Aviv, you will have the unique opportunity to build and scale our L2 support function from the ground up and be a part of the Blockchain security future . Reporting to the Head of Customer Support, you will help our customers with their most pressing issues, protecting end-users from being scammed, creating real impact.
This role is meant for a true builder. As the first hire, youll be a major player in building the support process for cutting edge new Blockchain security products, becoming subject matter expert and trusted advisor for our customers, engaging directly with our engineering and product team, and learning our product directly from them.
What Youll Do -
Provide expert-level technical support for our applications, diagnosing and resolving complex issues with aggressive resolution times.
Analyze sophisticated problems related to system performance, configuration issues, API integrations, Web3 security threats, and blockchain-related incidents.
Monitor system performance metrics, API health, and security incident alerts.
Serve as the primary point of contact for escalated customer issues, maintaining clear communication with stakeholders.
Coordinate with Engineering, Product Management, and Field Services teams to resolve complex technical challenges.
Identify opportunities for the support team to take on additional responsibilities and develop subject matter expertise.
Create and maintain comprehensive playbooks, troubleshooting guides, and internal documentation.
Develop tools and automation to improve support efficiency and reduce resolution time.
Maintain strict compliance with security policies and procedures, particularly when handling sensitive customer data.