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we are a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery Storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. The Technical Solutions team serves as the final escalation point within the Technical Support organization and acts as the primary interface with R&D, Quality, Product Management, and Engineering. Technical issues - both hardware and softwarethat cannot be resolved by Tier 1 and Tier 2 support teams are escalated to the Technical Solutions experts located across our global sites. As a Technical Service Engineer - Tier 3, you will troubleshoot and resolve the most complex and challenging technical issues. Location: Herzliya or Modiin. What youll be doing:
* Work closely with R&D and Product teams to resolve complex technical issues escalated by the global service organization.
* Participate in product definitions, testing, validation, and integration activities.
* Investigate and analyze data from the companys large-scale installed base.
* Continuously improve the technical knowledge of junior Support Engineers by conducting weekly trainings, reviewing escalated cases, and teaching troubleshooting methodologies.
* Provide product training and mentorship to junior Support Engineers.
* Create, update, and maintain troubleshooting procedures and technical knowledge base articles; ensure these are shared with the entire Support organization.
* Ensure all customer-facing support levels remain up to date with troubleshooting processes, technical know-how, and product enhancements by collaborating closely with R&D, Q&R, and Product teams.
* Provide on-site support and training to global customers when required.
* Maintain and manage product environments used by the Customer Support organization.
* Serve as the primary escalation point for Tier 3 issues raised by Tier 1 and Tier 2 support teams worldwide.
* Ensure customer and partner inquiries are handled professionally, within established SLAs, delivering high-quality Technical Support and customer care.

We are looking for a Senior DevOps Manager to lead our global DevOps initiatives across hybrid environments (AWS and On-Prem). This is a highly technical leadership role focused on building a developer-first platform.

You will bridge infrastructure and R&D by designing scalable Kubernetes-based environments, building custom internal logic, automating complex workflows, and owning the traffic and API layer.

The ideal candidate is a hands-on technical leader with deep Kubernetes expertise, experience with ArgoCD, Helm, and Kong, and a strong software engineering mindset.

In this role you will:
Architect, build, and maintain scalable production environments across AWS and On-Prem using Kubernetes
Own and optimize the Kong API Gateway, including custom plugin development and traffic routing
Standardize application packaging using Helm and manage declarative deployments with ArgoCD
Build custom internal tools and logic using Python and Lua
Design, implement, and maintain fully automated CI/CD pipelines using GitLab CI
Work closely with R&D teams to identify pain points and automate manual processes
Implement Security as Code across CI/CD pipelines and gateway layers
Ensure infrastructure complies with privacy, security, and data protection standards
Manage, mentor, and grow a global team of remote DevOps engineers
Define technical roadmaps aligned with infrastructure scaling and R&D velocity

Were looking for an IT Technician to join our team, learn new things, take ownership of existing systems, and provide service to our employees.


What youll do:

* Provide best-in-class support to our employees in HQ Tel Aviv Office.

* Ongoing maintenance, troubleshooting, and response to relevant technical issues in company facilities.

* Immediate support employees from home through remote takeover and training.

* Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back-office systems.

* Assistance in inventory monitoring, planning, and execution.

We are seeking a Cloud-Oriented IT Support Specialist to join our IT department.
In this role, you will support our companys global users, systems, on-prem and cloud-based IT environment, including GCP resources. You will help manage IT infrastructure across hybrid environments (on-premises, cloud, SAAS), ensuring smooth daily operations and helping to maintain a secure, reliable, and scalable IT ecosystem.
A day in the life
Provide IT and helpdesk support for our company offices and employees globally.
Manage and maintain the companys IT systems across local and GCP environments.
Administer and maintain the companys SAAS solutions and apps.
Support employee onboarding and offboarding processes.
Manage user access and identity across cloud and enterprise systems.
Monitor and support the companys non-production GCP infrastructure, including virtual machines, storage, and networking components.
Support and troubleshoot hardware, software, and cloud-based tools used by employees.
Maintain and document IT asset inventory, including cloud resources.
Support and manage video conferencing systems and other collaboration tools.
Collaborate with DevOps and Security teams on IT automation and cloud policy enforcement.

our company- Crafting Tomorrow's Retail Experience
We started with a simple question: How can vision AI make shopping better for everyone? Today, our team of passionate experts is transforming how people shop and how retailers operate - one store at a time
Our goal is to solve real retail challenges by developing advanced computer vision AI that prevents loss, enables grab-and-go shopping, and turns store data into valuable insights - all while delivering clear value from day one.
With multiple deployments in stores globally, deep partnerships with top-tier retailers, and a product suite thats proving its impact every day, our company is not just imagining the future of retail- we're building it.
At our company, we're transforming the retail experience by bringing cutting-edge AI-powered technology to life. Imagine walking into a store, grabbing what you need, and walking out- no checkout lines, no scanning. We make that possible with our cashierless stores and advanced theft prevention systems. Our DevOps team is at the heart of this innovation, building the scalable, high-performance infrastructure that powers our global operations.
A day in the life
As a DevOps Software Engineer at our company, you won't just be maintaining systems; you'll be a key player in enabling the future of retail. Your work will directly impact how smoothly our stores operate worldwide. Imagine deploying software updates that instantly improve the shopping experience for thousands of customers. You'll be part of a collaborative team, working on challenging problems like:
Developing solutions that allow our company to efficiently and rapidly deploy to numerous stores globally. (We're constantly expanding!)
Ensuring our edge and cloud infrastructure is robust and reliable, handling the real-time data from our AI systems.
Troubleshooting complex issues across our distributed systems, working closely with software and operations teams.
Your contributions will directly support our company's growth and success, and you'll have the opportunity to see your work make a tangible impact..
Our tech stack includes (but not limited to): Go, Python, Rust, Terraform, Ansible, Helm, GCP, Azure, Kubernetes, ArgoCD, Octopus Deploy, Github Actions.

We are Looking for a talented IT System Administrator to join our IT team at our company.
In this role, youll manage, update, and support the company servers, network equipment, SAAS apps, and cloud infrastructure. You will provide T3 support for the support teams and will be involved in planning and implementing network and IT projects.
A day in the life
Manage and maintain the company network, FW, and cloud infrastructure
Install and configure servers for the corp and R&D needs
Monitor the company Data center activity
Configure and manage the company IDP, MDM, and other SAAS applications
Support and troubleshoot complex hardware and software issues
Implement changes and updates to the company systems
Working on-prem at our company office.

We are seeking a talented engineer to manage IT administration, Internal Security, and grow in the DevOps space. This role is perfect for a motivated student in their final year of studies looking to gain hands-on experience in the tech field. You will have the opportunity to work closely with our team, enforce routine and smooth operations, handle security practices, and contributing to the growth of our technology infrastructure.

Responsibilities

IT HelpDesk: Provide IT support for the internal team
Own IT processes and policies
Access and permissions
Onboarding / Offboarding employees
Subscription governance
Automation and AI building of internal tools
CISO: Manage cybersecurity tools, security policies, internal training, and data protection
Assist in maintaining and troubleshooting hardware and software issues.
Help manage and configure network systems.
Build knowledge and responsibility in our cloud environment.

We are looking for a passionate Senior Infra Engineer to join our all-star team.

This is an amazing opportunity to join a multi-disciplinary A-team while working in a fast-paced results, marketing and data-oriented environment.

If you are experienced but still hungry to learn and impact - wed love to have you on our team!



On a typical day, you will:

Design, scale, and operate high-throughput, low-latency infrastructure supporting RTB bidders and ML prediction services at extreme scale (2Million+ QPS).
Own production GCP environments end-to-end, including deployment, monitoring, 99.999 uptime, incident response, and post-mortems.
Build and maintain infrastructure for massive data ingestion (up to 1TB per hour), continuous ML training pipelines, and real-time prediction systems.
Develop and evolve CI/CD pipelines, DevOps automation, and infrastructure-as-code practices.
Work closely with engineering and data science teams, taking full ownership from design through production and ongoing operations.
Continuously evaluate and introduce improvements to our infrastructure stack, tooling, and operational practices.

Join our R&D team as a Senior DevOps Engineer. Define and create operations tools and processes for a massively scalable system, backing 10,000s of the worlds busiest websites and apps, which will hopefully grow to become the media backbone for the whole Internet.
We offer a fun and supportive environment in which you will constantly learn and evolve, and where your ideas will be embraced and pursued.
Responsibilities:
Manage live production environments
Handle ongoing monitoring and troubleshoot failures
Provide architectural solutions for complex data and processing requirements involving large-scale systems and rapid growth
Manage live environment from server infrastructure all the way to applicative image management layers
Implement system monitoring procedures
Design & implement our systems network topology
Design, implement & develop various solutions according to R&D/Production needs
Work closely with R&D teams to enable delivering features to production
Be part of a 24/7 production support on-call rotation.

Who are we? PlaxidityX is a global leader in the automotive Cyber security industry. We protect drivers & manufacturers from cyber attacks on their vehicles. We use top notch technology & have several products for inside & outside the car. Our growing team is built of talented thinkers and we are always looking for more!
Why PlaxidityX?
* You can be part of a leading company in the automotive industry
* You can help save lives
* You can work with cool challenging technology
* You can make an impact & help change the world Key Responsibilities: We are seeking a great team player with positive energies, to join our IT team! During this role, you will play a crucial role in:
* Ownership of Onboarding/Offboarding: Lead and manage the IT aspects of employee onboarding and offboarding processes, ensuring seamless transitions for new hires and departures.
* IT Support Management: Actively monitor and promptly address IT support requests through the ticketing system, email, phone, and in-person interactions to ensure quick and effective issue resolution.
*  Technical Support : Install, configure, and troubleshoot a range of systems including laptops, printers, operating systems (Windows, macOS, Linux ), servers, meeting rooms, and telephony equipment.
* Security and Maintenance: Perform regular maintenance and security tasks, including system patching, updates, upgrades, and backups, to uphold a secure and efficient IT infrastructure.
* User and License Management: Oversee user account administration and software license management to maintain compliance and optimize resource usage.
* IT Asset Management: Manage the IT asset inventory with precision, ensuring accurate tracking, reporting, and lifecycle management.
* Issue Resolution Follow-Up: Ensure IT issues are thoroughly resolved by following up with employees and providing any additional support as necessary.
Advantages:

* Software and Tools Experience: Proficient in using and managing Google Workspace, JumpCloud, and Slack.
* Networking Knowledge: Solid understanding of networking and web protocols, including TCP/IP, UDP, IPsec, HTTP, and HTTPS.