לוח משרות דרושים הייטק מחשבים ורשתות בתל אביב יפו

This position offers hands-on IT experience with modern cloud technologies and is a great entry-level opportunity that could significantly accelerate your IT career. As part of a global company, you will gain valuable experience supporting a dynamic, distributed workforce while taking ownership of IT operations in our Tel Aviv office.

What You Will Be Doing
In Your First 30 Days:
Learn about Sisenses IT systems, tools, and workflows.
Manage user onboarding and offboarding, including access setup and hardware provisioning.
Support employees with IT issues through walk-ups, email, and chat.
Resolve IT tickets using the Global IT Ticketing System (Freshservice).
Assist in managing Mac and Windows devices using MDM tool.
Work with Active Directory to manage user accounts and permissions.
Provide onsite IT support for employees, meeting rooms, and company events.
Ensure IT functionality and support for the Tel Aviv office, including networking, hardware, and conference room systems.
By Day 60:
Identify and implement improvements to internal IT processes and suggest automation ideas.
Assist with equipment purchases, asset management, and coordinating repairs with vendors.
Maintain IT asset inventory and update documentation for hardware and software resources.
Support remote employees by troubleshooting connectivity and access issues.
Ensure proper operation and maintenance of office-wide IT infrastructure in Tel Aviv.
By Day 90:
Provide IT support for executives and senior leadership as needed.
Assist in implementing IT security best practices such as SSO, multi-factor authentication, and compliance measures.
Document IT procedures and contribute to improving response times and resolution efficiency.
Take full ownership of IT operations in the Tel Aviv office, ensuring a seamless experience for all employees.

We are looking for a Solutions Architect to help build out our Israel user and customer community. This is an exciting opportunity to join right after the GA of our serverless Cloud product and help us form a vision for that in the market. Our ideal candidate is a technical professional capable of offering customers specialized business and technical expertise. This role involves providing expert guidance to help clients achieve their objectives and better understand how they utilize .

What you will be doing:

Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Working directly with customers at every layer of their organization (C Suite to data scientists and developers) and acting as a trusted advisor for our users.
Articulate and evangelize the vision and positioning of both the company and products, and secure strategic commercial commitments.
Use a solution-based approach to selling and creating value for customers.
Identify and drive new initiatives that enable customers to turn their data into actionable business value and align these initiatives with their business outcomes for continued success.

As a OCI Cloud DevOps Engineer , you will be a part of cloud migration to OCI.

we are looking for passionate DevSecOps and talented individuals with a strong background in cloud-based applications and infrastructure to join our team and help shape the future of cybersecurity.

In this position you will:

Design, implement, and maintain robust security measures across our cloud environments, protecting our services and data against evolving threats.
Collaborate with software development and DevOps teams to secure products, CI/CD pipelines, and production environments.
Become an integral part of an autonomous, cross-functional agile team.
Partner with engineers, product owners, and designers to tackle complex cybersecurity challenges.
Engage with a team of experienced engineers in a fast-paced CI/CD environment using cutting-edge technologies.
Take ownership of projects from conception through development, quality assurance, and deployment.
Work in a dynamic environment that supports personal and professional growth.
Requirements:

Maintain and build a large-scale, highly available cloud infrastructure focusing on K8S.
Improve resiliency and cost efficiency of our cloud infrastructure.
Automate tasks and error-handling scenarios.
Develop and adopt new tools to make Development and Operations processes more efficient.
Collaborate with developers to optimize service performance, reliability, and scale.
Evolve and maintain AWS infrastructure by improving and adopting new services.
Maintain availability by participating in DevOps on-call shifts.
Mentor DevOps engineers.

We are looking for a DevOps engineer to join the team.

Responsibilities


Own operational responsibility for the application and platform layers in a critical SLA.
Oversee and own overall production - deployments, maintenance, and enhancements.
Ensuring Production SaaS platform high availability working with various teams.
Improve our systems, deployments, operations, and overall cloud activities.
Responsible for deployment, tools, troubleshooting, and performance tuning.
Manage incidents
Focusing on root cause analysis, prevention measures, and knowledge transfer.
Develop and maintain processes, documentation, and automation.
Platform maintenance and testing initiatives.

Were looking for an experienced, highly motivated SRE team lead to lead our SRE team in utilizing methodologies and technologies to implement highly scalable and available production environments.

As a SRE team lead, you will lead a small but growing team. You will have the freedom to explore and implement the newest technologies while leading and mentoring the team. You will be responsible for designing and implementing monitoring and alerting infrastructure and defining the correct measurements for a highly available production environment. You will learn new things every minute of every day and constantly be challenged.

Responsibilities:
Lead and mentor the SRE team to design and implement reliable, highly available, and scalable production monitoring infrastructure.
Explore and implement new technologies, from POC through to production.
Ensure high uptime and reliability of the production environment.
Perform root cause analysis for complex failures and offer modern solutions and tools.
Analyze performance and stability issues.
Collaborate closely with DevOps, R&D, product, and support teams to define cross-organizational processes.
Design, develop, and drive troubleshooting & mitigation tools as part of driving a self-healing agenda.

Were looking for a NOC / Incident Manager Team Lead to establish and lead our Incident Management and NOC operations. This role is critical in ensuring high availability, rapid response, and continuous improvement of our production systems. You will manage a team responsible for real-time monitoring, incident coordination, and post-incident analysis, while also working closely with SREs, engineers, and leadership to enhance reliability.

Responsibilities:
Lead & mentor a small but growing team of NOC and incident management professionals.
Own the incident response process, ensuring fast, effective, and well-documented resolution of production issues.
Follow and refine monitoring & escalation protocols, reducing noise and improving actionable alerts.
Collaborate with engineering & SRE teams to prevent incidents through proactive improvements.
Define SLAs, SLOs, and incident reporting standards, providing leadership with key insights.
Drive post-mortem reviews, ensuring learnings are applied to system improvements.
Establish 24/7 operational readiness, Participate and optimize on-call rotations and shift structures.

Were looking for a NOC / Incident Manager to join our Production Operations team and play a key role in ensuring the stability and reliability of our systems. In this role, you will monitor production environments, detect and respond to incidents, and work closely with SREs and engineering teams to improve system resilience.

This is a hands-on role for someone who thrives in fast-paced environments, enjoys troubleshooting complex issues, and is passionate about reducing downtime and improving incident response processes.

Responsibilities:
Real-time monitoring of production systems to detect and respond to incidents.
Analyze and triage alerts, identifying root causes and escalating when necessary.
Manage live incidents, ensuring clear communication and timely resolution.
Document and improve incident response processes, including updating runbooks and playbooks.
Collaborate with SREs and developers to drive post-mortem analysis and implement long-term reliability improvements.
Reduce alert fatigue by tuning monitoring systems and ensuring alerts are actionable.
Participate in on-call rotations, ensuring 24/7 incident response coverage.
Proactively suggest improvements to monitoring, alerting, and automation strategies.

We are looking for a highly experienced Support Engineer with hands-on lab experience who embodies ambition and positivity. Someone who can passionately take ownership of their responsibilities, collaborating effectively with remote teams to not only meet but exceed our objectives and fulfill the evolving needs of our expanding customer base.

Join us in this exciting journey to redefine the future of quantum computing.

Key Responsibilities:

Own and provide end-to-end support to our global customers. This includes:
Communicate and troubleshoot with the customer to understand the real issue and identify its root cause. This requires understanding the customers experiments and setup across various quantum modalities.
Investigate and digest the issue in-house and work closely with the R&D teams to solve the issue and obtain a long-term solution.
Suggest and communicate a workaround to the user.
Research and identify solutions to recurrent software and hardware issues.
Manage ongoing communication and ensure customer satisfaction.
Gain a deep understanding of our ever-evolving, state-of-the-art quantum control system.
Maintain a profound understanding of the systems known issues.
Support hardware installations.
Travel globally to customer sites and resolve issues.
Document technical knowledge and issue resolution procedures.

We are seeking a motivated and customer-oriented Junior Help Desk Technician to provide technical support to our users. This role involves diagnosing and resolving hardware and software issues, assisting with network troubleshooting, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Respond to support requests in a timely manner.
Diagnose and resolve hardware and software issues.
Log employee queries and track issues.
Analyze call logs to identify common problems.
Test and evaluate new technology.
Update self-help documents for users.
Escalate complex issues to senior technicians.

We are looking for a Staff DevOps Engineer to join our vibrant Scale team in Tel- Aviv!
As a DevOps Engineer, you will be responsible for the implementation of the company's strategy and best practices for the risk, fraud, and payments policies and procedures.
This person should be a passionate, independent, self-reliant, and experienced risk professional with the ability to implement new anti-fraud measures.
Here are a few of the things you will do:
Manage and maintain our kubernetes clusters, the various components in it, its health, its security, etc.
Develop, build, test, and maintain our internal tools for the development process and the day-to-day operation.
Constantly improve the process of getting our various products from idea to production.
Be a key ingredient in supporting our growth both internally and externally.
Identify and remove obstacles across the board.
Fight the good fight against malicious actors.

We are looking for a DevSecOps Engineer to join our vibrant Devops team within the Platform group in Tel- Aviv!
As a DevSecOps Engineer, you'll play a crucial role in securing our AWS cloud infrastructure and CI/CD pipelines. You'll work closely with our development and security teams to integrate security best practices into our development lifecycle and cloud infrastructure.
What You'll Do:
Infrastructure Security:
Implement and enforce security policies and controls, such as IAM roles, access policies, K8S clusters security configuration, and network security groups.
Proactively identify and mitigate security risks and vulnerabilities in our AWS infrastructure.
Collaborate with security teams to improve our overall security posture.
CI/CD Security:
Integrate security tools and processes into our CI/CD pipeline to automate security testing and vulnerability scanning.
Collaborate with development teams to establish and enforce security best practices throughout the development lifecycle.
Incident Response:
Develop and maintain incident response plans to effectively address security incidents.
Conduct thorough investigations to determine the root cause of security breaches and implement corrective actions.
Vulnerability Management:
Stay up-to-date with the latest security threats and vulnerabilities.
Prioritize and remediate security vulnerabilities identified through vulnerability scans and security assessments.
Work closely with development teams to address vulnerabilities in code and infrastructure.

We are looking for an experienced IT Manager to join our IT and Security team and lead the IT operations at our TLV office while managing the global IT support team across IL and SF.
As an IT Manager, you will play a critical role in ensuring the seamless operation, security, and efficiency of our IT infrastructure. You will be responsible for overseeing IT systems, managing IT support, leading IT projects, and optimizing technology to meet the evolving needs of our organization. You will also lead the global IT support team, ensuring timely and high-quality technical support for employees worldwide.
This role requires cross-functional collaboration with teams across the company, as well as strong leadership to manage and mentor the IT support team across multiple locations.
Here are a few of the things you will do:
Technical Leadership & IT Infrastructure Management
Oversee and maintain IT infrastructure, including hardware, software, networks, cloud services, and security systems.
Manage and maintain cloud-based tools and platforms, including Okta, JAMF, JumpCloud, Google Workspace, Slack, and Cisco Meraki.
Ensure the effective operation, security, and scalability of all IT systems.
Implement IT security best practices, including access controls, vulnerability management, and data protection.
Plan and manage IT projects, such as new technology deployments, system upgrades, migrations, and integrations, ensuring on-time and within-budget delivery.
Develop and maintain IT policies, procedures, and documentation in compliance with industry standards and best practices.
Stay up to date on industry trends, emerging technologies, and security threats, proactively identifying opportunities for improvement.
Global IT Support & Team Management
Lead and manage the global IT support team (IL and SF), ensuring efficient issue resolution and exceptional IT service delivery.
Define IT support processes and service-level agreements (SLAs) to minimize downtime and disruptions.
Provide technical guidance and mentorship to IT team members, ensuring their professional growth and development.
Establish and maintain a ticketing system for tracking and prioritizing IT issues.
Proactively identify recurring IT issues and implement long-term solutions.
Collaborate with internal teams to ensure IT support aligns with business needs and employee requirements.
Collaboration & Vendor Management
Partner with cross-functional teams to identify and address IT needs and improvements.
Manage relationships with external vendors, suppliers, and service providers, ensuring high-quality service and timely resolution of IT-related issues.
Negotiate and manage IT contracts, licenses, and renewals.

We're looking for a Devops Engineer for our R&D team, who is passionate about application architecture, system design, and end to end implementation.
Responsibilities:
You will independently determine and develop architectural approaches and solutions, building automated deployment and testing environments, managing performance bottlenecks and continuously improving the security and resilience of our platform, and act as a knowledge source for other team members. If youre a get-things-done, hands-on creative thinker and doer, this ones for you.