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Join us at Nayax , a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global Nayax's users and is in charge of global business processes. The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials. You should apply if you are a team player who can drive complex projects to completion – we offer a great working environment in a successful company and development opportunities going forward. The Salesforce Business Analyst will report to CRM Manager. Your key responsibilities will include:
* Establish working processes to ensure timely and high-quality delivery.
* Design and implement solutions on the Salesforce platform.
* Manage and lead projects in Nayax's Salesforce ecosystem.
* Design and implement new business requirements to improve business processes.Nayax is looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global Nayax's users and is in charge of global business processes.
* Support users on the day-to-day tasks, including data fixes and troubleshooting.
* Manage Salesforce releases, understand “What’s coming (and when)”, present the new features to the relevant users & training.

Learn More about Nayax:
Founded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments. At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.

We are looking for a passionate Junior Business System Analyst Gainsight who will serve as both a business partner and a hands-on practitioner.
You will work closely with stakeholders to gather business requirements and directly translate them into working solutions within the Gainsight platform. This includes configuring workflows, building dashboards, and maintaining automation rules that empower our Customer Success team to deliver measurable impact
How will you make an impact?​
In this role, you will be responsible for:​
Collaborate with stakeholders (Customer Success, Product, and more) to gather, document, and analyze business requirements.
Translate business needs into functional specifications and hands-on Gainsight configurations.
Build and optimize health scores, playbooks, dashboards, and automated workflows directly in Gainsight.
Own Gainsight administration: user management, data integrations, rules engine configuration, and system enhancements.
Ensure seamless integration of Gainsight with Salesforce and other enterprise tools.
Perform system testing, UAT, and release management for new features and improvements.
Provide end-user support, training, and onboarding to ensure high adoption across the organization.
Monitor system performance, troubleshoot issues, and continuously refine platform usage for maximum value.

We are looking for an Atlassian Platform Expert & Enterprise AI to join our IT Team as a temporary 1 year maternity leave (MLA) replacement, who has a passion for collaboration tools, process optimization, and IT service management, who has a desire to streamline workflows, improve user experience, and ensure the successful implementation and management of Atlassian tools like Jira, Jira Service Desk, and Confluence.
We use an interesting and mixed technology stack: Jira Software, Jira Service Management, Confluence (Wiki), and integrations with various internal systems and third-party tools.
In this position, you will use your expertise in configuring Atlassian tools and will drive the implementation and continuous improvement of Jira-based workflows, manage Jira Service Desk projects, maintain documentation in Wiki, and ensure the delivery of high-quality solutions aligned with business needs.
Key Responsibilities
Manage and design Jira Service Management projects, workflows, screens, custom fields, SLAs etc.
Develop and maintain custom automation rules, queues, forms, and dashboards to improve efficiency and visibility
Collaborate with stakeholders across our company departments to gather requirements, provide solutions, and ensure alignment with organizational goals
Monitor system performance, manage platform upgrades, and apply best practices for platform reliability and scalability
Create and deploy AI based projects or solutions that enhance business operations, drive innovation, and improve decision making across various domains.