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Were seeking an Account Executive- International Markets to drive growth within existing enterprise accounts across Europe and our international markets.
This role focuses on building strong customer relationships, introducing new products, and supporting adoption while collaborating closely with internal teams to maximize account success.
Responsibilities:
Build and maintain long-term relationships with existing customers across international markets
Introduce and position new products and capabilities to customers, supporting product adoption and success
Collaborate closely with internal teams such as Product, Customer Success, and Marketing to ensure account optimization
Understand customer needs, challenge assumptions when appropriate, and provide tailored solutions
Identify potential growth opportunities within accounts and drive strategies to maximize value
Stay agile and aligned with evolving cloud-native technologies and market trends
Proactively manage accounts, set priorities, and work independently to meet and exceed objectives.

We are seeking a highly organized, proactive and creative Operations Manager to support our Account Management team, ensuring operational excellence and high standards of service delivery for some of the world’s largest online platforms. Working closely with the Chief Customer Officer, you will design and maintain the tools and processes that enable our team to manage relationships effectively and drive client retention. This role is ideal for someone who is highly independent, capable of managing multiple priorities, clearing obstacles without needing 'hand-holding' and thrives on turning complex needs into scalable workflows
Key Responsibilities 1. Client health & engagement tracking: Develop, maintain and continuously improve the customer health scoring framework across accounts. 2. Operational excellence & process development: Build and optimize scalable processes for how the Account Management team works with clients - from onboarding through renewal. 3. Cross-functional coordination: Work hand-in-hand with the Chief Customer Officer to identify operational gaps and implement improvements, partner with other teams and serve as the “glue” that brings internal teams together around customer health and service quality. 4. Team enablement & accountability: Ensure account managers are using internal systems and processes properly, consistently and accurately. 5. Operational support for strategic accounts & quality excellence: Support preparation for QBRs, renewals, and major client meetings with templates, data, and coordination support.

About ActiveFence:
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.