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ART MEDICAL is a well-funded, medical startup developing cutting-edge technologies for ICU patients. Our smART+ platform is an intelligent, sensor-based feeding system for critical care patients that aims to prevent life-threatening in-hospital complications such as ventilator-associated pneumonia, malnutrition and acute kidney injury. With the introduction of Nutrition Management 2.0 to critical care patient scoring systems, the smART+ platform monitors, analyzes and prevents malnutrition and gastric aspiration in real-time. By providing optimal nutritional care and achieving up to 100% feeding efficiency, the smART+ platform improves the standard of care and helps ICU patients recover faster. We are looking for a talented Customer Support Engineer to join our support group. Duties
* Provide technical support and assistance onsite and/or through the phone, email, or any other media of communication, as well as advice to Customers using ART MEDICAL products or services.
* Effectively coordinate and schedule installations, onsite support, training and other field service activities to ensure that Customers expectations are met.
* Ensure all Customers Requests and dispatches are well documented, coordinated, prioritized and organized for review, or follow up action whenever necessary.
* Work closely with Operations, R&D, QA/RA to manage Customers Requests to closure as fast as possible measuring performances and generating metric reports.
* Ready to spend long days and nights at the Hospital during the onboarding process including weekends.
* Work in the back office in a Call Center mode.

Whats in it for you? We have the opportunity for an exceptional individual contributor sales executive to join our growing team. This person needs to be passionate about our mission to grow our business across continental Europesomeone who understands the auto lending industry and has experience in hunting new logos in this domain. Join a fast growing, cutting-edge technology company that has a proven track record in providing software and customer analytics solutions that have transformed some of the worlds top financial institutions. This high-profile position reports to the Global Head of Sales, Banking, and part of a growing team of high tier business professionals. What Youll Do: Sell Earnix software products with energy, tenacity and the desire to find, build and maintain relationships with top lender prospects Make initial contact, qualify prospects, define a value proposition across multiple business units Participate in product demos, respond to RFPs, prepare proposals and close sales. Ensure that key internal stakeholders (Professional Services, Product, Strategy, management, etc.) have what they need to run a fast-growing and highly referenceable business.
Position Intro:
Earnix enables Financial Institutions around the world to use data and analytics on their critical journey to become more Customer Centric when interacting with their customers. Financial Institutions are able increase their revenue and customer satisfaction significantly by offering both retail and commercial customers the right product (s), at the right price, at the right time and in the right channel.

Conducting demonstrations, field trials and technical presentations to customers,
locally and world-wide. Executing the technical and logistic pre-demo tasks. Supporting sales and marketing activities, as well as customer pacing activities
**Please Apply your CV in WORD Document