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We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

We are looking for a candidate with a proven ability to simplify, innovate, and transform complex systems into streamlined, adaptable, and intelligent applications that meet cutting-edge business needs. The ideal individual will be self-motivated and adept at addressing the data requirements of diverse teams, systems, and products. This role offers the opportunity to optimize and reimagine customers' data infrastructure, designing and scaling systems that power next-generation products and GenAI technologies. A strong focus on ensuring data quality, security, and governance across the organization is essential.



Responsibilities

Support sales processes by designing and delivering agile Data and AI projects in collaboration with the account managers, project managers, and delivery managers of .
Design and develop innovative Data and AI solutions tailored to meet customers' needs
Lead strategic discussions, including technical presentations, with business stakeholders to understand organizational data needs and identify opportunities to derive actionable insights, enabling data-driven decision-making and aligning data strategies with business objectives.
Own the technical solutions for data, analytics, AI, and ML projects.
Build POCs for customers (hands-on).
Deliver top-quality design and architecture documents to our customers.
Build and control training plans for the team members towards new technologies required for future projects.

We are seeking a highly skilled and motivated Hands-On GenAI Backend Team Lead to join our growing R&D team. In this pivotal role, you'll lead a small, high-impact team in the design, development, and deployment of our next-generation backend services and AI-driven workflows and GenAI applications. You will combine deep technical expertise with leadership, mentoring your team, and maintaining a hands-on approach to coding and architecture.

This role is ideal for a seasoned engineer with a passion for building robust, scalable systems and a proven track record in integrating cutting-edge technologies.

Key Responsibilities

Lead a team of backend developers, providing technical guidance, mentorship, and code reviews.
Architect and build high-performance, resilient, and scalable backend services using Python.
Design and implement end-to-end event-driven architectures utilizing AWS Step Functions.
Lead the integration of LLMs using AWS Bedrock to create innovative, AI-powered solutions.
Oversee the entire software development lifecycle, ensuring best practices for code quality, testing, and deployment.
Collaborate with product, data science, and other engineering teams to translate business requirements into technical solutions.
Maintain a hands-on role in coding, system design, and technical problem-solving.

As an IT Specialist, youll gain valuable hands-on experience with cutting-edge cloud technologies, working in a dynamic, fast-paced environment. Youll support global internal users on both Windows and macOS platforms, helping to resolve technical issues efficiently and effectively. Strong communication and organizational skills are key to your success in this role



Key Responsibilities

Provide both remote and on-site technical support
Handle global onboarding and offboarding processes for end users, including in-person support at the Israel office
Manage and support Mac and Windows systems, network devices, and IT hardware
Administer and secure enterprise applications and services
Troubleshoot incidents and coordinate resolutions with vendors and partners
Develop and maintain internal IT documentation, including procedures and training materials
Ensure compliance with internal controls and security policies

seeking a skilled Salesforce Solution Architect to join our team. As a Salesforce Solution Architect, you will design and implement Salesforce solutions for our clients. You will collaborate with various stakeholders to understand business requirements and translate them into scalable and efficient Salesforce solutions. The ideal candidate will have a solid technical background in Salesforce, with demonstrated expertise in architecture design and implementation. We want to hear from you if you are passionate about Salesforce and enjoy working in a dynamic and challenging environment.

Responsibilities:

Designed and implemented Salesforce solutions for clients, ensuring scalability, efficiency, and best practices
Collaborate with stakeholders to understand business requirements and translate them into technical solutions
Lead and participate in project planning and estimation activities
Provide guidance and mentorship to development teams on Salesforce best practices and design patterns
Collaborate with cross-functional teams to integrate Salesforce solutions with other systems
Identify and resolve technical issues and challenges, driving continuous improvement and optimizing Salesforce solutions
Stay up-to-date with Salesforce platform updates, new features, and industry trends to provide innovative and effective solutions