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a global creative digital consultancy, combines a creative agency, consultancy, and technology powerhouse, and is looking for a talented Business Product Owner to lead large-scale customer-focused tech implementations.
What you Will do:
In this role, you will manage technology-driven projects that enhance our business operations. You will be the professional responsible for business requirements definition in large scale technology platform implementation projects (CRM, Agents, ERP, Commerce, Marketing automation).
You will collaborate with and C-Level executives, engineering, design, business teams, providing insights and recommendations to drive the project.
Your work will focus on better understanding of business trends, analyze customers' needs, improve service delivery, and drive technological advancements within the organization.
Key Responsibilities:
Identify and implement technological solutions that drive business improvements and efficiencies.
Oversee project delivery, quality, and client satisfaction.
Present findings and project updates to senior management and stakeholders.
Collaborate with sales, marketing, and customer support teams to ensure accurate user classification and data integrity.
Build and maintain strong relationships with the client.

Work availability- immediate.

This is a 9 months replacement position.

We seek an experienced, talented, proactive Project Manager to join our Delivery team.

In this role, you will be at the forefront of ensuring seamless project support and execution, ensuring optimal service to our clients.

You will lead the Operational teams' day-to-day work while managing multiple cross-functional interfaces in the company to guarantee timely, efficient, and high-quality project deliveries.

Responsibilities:
Project Onboarding & Transition: Take ownership of the project after initial setup, ensuring a smooth handover from the Setup team and alignment on ongoing needs, scope, and support structure.
Ongoing Stakeholder Communication: Serve as the main point of contact for internal and external stakeholders (Customer Success, Support, and Operations), ensuring transparency, responsiveness, and alignment throughout the project lifecycle.
Timeline & Resource Management: Manage and prioritize ongoing client requests, issues, and optimizations. Ensure efficient coordination of internal resources to support evolving project needs without compromising stability or timelines.
Issue & Risk Management: Proactively identify bottlenecks, recurring issues, or client dissatisfaction risks. Escalate appropriately and work cross-functionally to resolve root causes.
Status Monitoring & Reporting: Track the health of the running system and provide clear, periodic updates to stakeholders. Ensure visibility of open tasks, client sentiment, and support performance.
Continuous Improvement: Conduct monthly result analyses, draw insights from experiences, and strive to achieve the Delivery department's goals. Analyze and optimize delivery workflows to improve efficiency and scalability.
KPI Tracking & Performance Monitoring: Define, track, and report on key performance indicators (KPIs) to measure project success and team performance. Use insights to drive accountability and continuous improvement.

We are a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters, battery Storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and with a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, and just about everywhere we thrive. This position provides the successful candidate with the opportunity to join our North American Sales Team and have a major part in leading the companys sales efforts in the Utility scale and Community Solar segment of the solar industry. If you are a self-starter and results-oriented professional passionate about renewable energy, we invite you to join us and be a key player in shaping the future of sustainable energy solutions in North America. Location: Remote USA, preferred location in the East Coast Duties and Responsibilities:
* Identify, develop and close sales opportunities to achieve revenue targets
* Develop and maintain relationships with Utility Scale and Community Solar project developers, EPCs, system integrators, asset owners and design engineering firms
* Actively pursue sales leads and build a sales pipeline
* Assist with forecast of revenue on a regular basis and review sales results to ensure that established targets are being met; take corrective action where required
* Nurture the relationship with leading PV project developers at multiple levels to ensure that remains the supplier of choice for their installations
* Cultivate and maintain relationships with key customers, partners, and stakeholders to drive market penetration.
* Stay informed about market trends, competitor activities, and regulatory developments to make informed business decisions.
* Work closely with cross-functional teams across the division and across geographies, including product management, engineering, Solution Engineering and operations, to ensure seamless collaboration and alignment of goals and execution plans.
* Provide input regarding marketing and product positioning strategies specific to the US market
Country:
United States
City:
New York, NY