Were looking for a Business Analyst with a strong blend of business acumen and technical expertise. As a subject matter expert in Salesforce and our Go-to-Market tech stack, youll play a key role in developing scalable solutions, optimizing workflows, supporting users and driving business growth.
This role requires strong cross-functional collaboration with leadership, marketing, sales, and customer success teams to enhance efficiency and scalability. If you thrive in a fast-paced environment and enjoy solving business challenges through technology, this role is for you.
Design & build scalable solutions in Salesforce, collaborating with Product Managers, Business Operations, and global stakeholders.
Own functional tasks and deliverables, including requirements gathering, process definition, solution design, implementation, testing, training, and ongoing optimization.
Provide global support across Marketing, Sales, and Customer Success teams for our GTM tech stack.
Identify and recommend system enhancements based on business needs and technical capabilities.
Manage integrations between Salesforce and third-party tools, working with external vendors to ensure seamless functionality.
Requirements: 3+ years of hands-on Salesforce implementation experience a must!
Expertise in Salesforce automation tools (Flows, Process Builder, etc.).
Experience with Salesforce integrations (Workato experience is a plus).
Familiarity with GTM applications such as Outreach, Gong, ZoomInfo, Chilli Piper, RingLead, and Marketo/HubSpot.
Strong communication skills (verbal and written) in English.
Service-oriented mindset with a passion for helping users.
Quick learner with exceptional problem-solving abilities.
Excellent planning, organizational, and project management skills.
Ability to work independently while collaborating with cross-functional teams.
Adaptability to thrive in a fast-paced startup environment with evolving responsibilities.
Salesforce certifications (preferred).
B.Sc. in Information Systems or equivalent experience.
This position is open to all candidates.