We are looking for a Salesforce System Analyst and a project manager to join our Global Information Systems team.
In this role, you will work closely with the business to provide solutions on the Salesforce platform, supporting Sales, Service, and Marketing domains.
You will play a key role in implementing new features, maintaining the system, and ensuring daily operations run smoothly.
If you are an experienced team player who combines strong technical expertise and project management skills with a proactive, solution-oriented mindset, this is the role for you.
Responsibilities & Scope of Role:
End-to-End Delivery: Lead complex Information Systems projects from end to end, including all lifecycle stages (initiation, planning, execution, monitoring, and closure/maintenance).
Problem Solving: Find creative and effective solutions for complex technical and business challenges.
System Implementation & Configuration: Manage and implement Salesforce configuration tasks, including validation rules, approval processes, workflows, and flows.
Global Support & Enhancement: Work closely with international teams to provide system support, training, gather feedback, and implement system enhancements.
Reporting & Analytics: Create rich, actionable analytic reports for various teams and management.
Requirements: Requirements
Experience: 3+ years of experience as a System Analyst or Business Application Project Manager with a focus on business requirements and technical implementation.
Salesforce Knowledge: 3+ years of hands-on experience with Salesforce design, configuration, and administration (Custom Objects, Fields, Flows).
Project Management: Proven ability to manage multiple end-to-end projects simultaneously.
Integrations: Experience working with third-party tools connected to Salesforce (e.g., Salesloft, LinkedIn Sales Navigator, FormTitan).
Advantages
Salesforce Certifications.
Hands-on experience with AI-driven business solutions.
Knowledge of enterprise automation tools, specifically Workato.
This position is open to all candidates.