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Responsibilities:
Respond to customer support inquiries as quickly and accurately as possible via email and phone [1st level support]
Taking every customer interaction and turning it into an opportunity to learn from our customers
Working collaboratively with product, customer success, development and other departments
Advocating for customers needs and contributing to our growing knowledge base of articles and educational materials

Required Senior Mobile Developer (Flutter)
Herzliya, IL
About the role:
Finonex is a long-standing, stable trading-platform company, delivering advanced online trading technology to global partners for over a decade.
Join our Mobile R&D team and help build high-scale mobile trading applications used by customers worldwide.
As a Senior Flutter Developer, you will design, develop, and maintain cross-platform mobile applications while contributing to architecture, performance, and engineering best practices in a fast-paced fintech environment.
In this role you will:
Develop and maintain Flutter applications for Android and iOS.
Contribute to architecture, scalability, performance, and code quality initiatives.
Build and integrate REST APIs, WebSockets, and third-party SDKs.
Collaborate with Product, Design, Backend, QA, and DevOps teams.
Support release processes, deployments, and production troubleshooting.
Improve application stability, performance, and user experience.
Mentor team members and participate in code reviews.

The Role This is a temporary position covering a maternity leave, based in Tel Aviv, Israel, working 9:00-18:00 from the office. It's a highly visible role with a direct impact on how every employee experiences the company, wherever in the world they work. Responsibilities:
* Run the day-to-day operations of the Tel Aviv office: supplies, kitchen, meeting rooms, seating, deliveries, and mail
* Manage vendors and service providers, including contract negotiation
* Handle quotes, invoices, and purchase orders together with Finance
* Track and manage the office and welfare budgets, and flag overruns early
* Own the onboarding experience for new employees: desk, equipment, welcome kit, and first-day orientation
* Coordinate equipment and welcome kits for remote employees worldwide
* Serve as the workplace point of contact for global team, working with local vendors and providers in each location
* Plan and run company events end to end: holidays, happy hours, team celebrations, family days, and offsites
* Surprise and delight employees with a personal touch that goes beyond the events calendar
* Greet visitors and be the welcoming face of the office
* Own internal communication around company events and office updates in both Hebrew and English
* Support HR and managers on employee lifecycle logistics: onboarding, offboarding, equipment returns, and benefits administration
* Work closely with the VP of HR to align office operations with people initiatives
* Support recruitment coordination as needed
* Manage company travel: flights, accommodation, itineraries, and expenses
* Host visiting colleagues from global offices, including agendas and meals Requirements:
* Relevant experience of Office or Administrative Management experience, preferably in a global high-tech company
* Full professional fluency in Hebrew and English, written and spoken
* Experience supporting employees across multiple countries and time zones
* Proven experience planning company events and offsites
* Proficiency in Microsoft 365
* Excellent organizational and time management skills, with strong multitasking and prioritization abilities
* Proactive, resourceful, and eager to take initiative, with the ability to work independently with minimal supervision
* Strong service orientation and interpersonal skills, with a passion for Employee Experience that goes beyond events: care, attention to detail, and making employees feel valued. If this sounds like you, we'd love to hear from you!

We are seeking an experienced and dynamic Business Development Manager to oversee and develop our global call center operations.
The role combines business development, operational management, and sales leadership, with responsibility for identifying and selecting call center partners, improving sales performance, setting targets and KPIs, supporting recruitment processes, and developing training and management capabilities across the operation.
In this role you will:
Take an active role in identifying, evaluating, and selecting call centers and business partners across different markets.
Manage and oversee ongoing call center activities to ensure smooth operations and strong sales performance.
Develop, establish, and monitor weekly and monthly targets, KPIs, goals, and bonus structures.
Work closely with call center management to continuously improve sales processes, efficiency, and performance.
Support recruitment processes, including identifying staffing needs and participating in interviews.
Develop and improve training programs for agents, team leaders, and managers.
Coach and develop team managers, strengthening their leadership, delegation, performance management, and coaching capabilities.
Ensure operations comply with relevant regulatory requirements across different markets.
Identify opportunities to improve and expand existing operations and establish new business partnerships.

We are looking for a passionate and dynamic Mechanical Engineer, with a hands-on approach, to join our R&D team.

The role involves the research and development of robotic mechanisms incorporating motors, gears and sensors, from concept to mass production.



Responsibilities:

Design and develop complex robotic mechanisms and assemblies from concept through production.

Lead mechanical development activities across the full product lifecycle, including concept generation, detailed design, prototyping, drawing release, manufacturing support, integration and verification.

Define and execute test and validation methodologies to confirm design performance and compliance with engineering requirements.

Generate and maintain high-quality engineering documentation, including requirements, calculations, design reviews, protocols, reports, and change orders.

Collaborate closely with cross-functional stakeholders including systems engineering, software, electronics, manufacturing, quality, and operations.

Manage technical interactions with suppliers and support component sourcing, qualification, and manufacturability activities.

We are seeking a highly skilled Algorithm Engineer with a strong focus on deep learning and problem-solving. The ideal candidate will have proven experience in end-to-end development - from research and prototyping to production deployment - and a passion for applying advanced algorithms to transform the field of medical robotics.

Responsibilities:

Design, develop, and deploy cutting-edge algorithms to enhance the accuracy, robustness, and efficiency of robotic surgical systems.
Apply deep learning, computer vision, and advanced data analysis techniques to solve challenging perception and decision-making problems.
Lead end-to-end development cycles: problem definition, algorithm design, implementation, optimization, and integration into real-time systems.
Collaborate with multidisciplinary teams, including software, hardware, and clinical experts, to ensure algorithms meet system and clinical requirements.
Validate and refine algorithms through simulation, lab testing, and clinical feedback.

We are looking for a DevOps Engineer to join our team. The candidate will help drive the next generation of our innovation using the cutting edge of modern technologies. This role is an excellent opportunity to learn and develop cutting-edge technologies and DevOps methodologies.
What Youll Own:
Work within a team of professionals and be an integral part of our success
Collaborate closely with R&D, Security, and IT teams to enhance our infrastructure
Deploy and operate a large-scale platform
Research, develop, and implement tools to support our monitoring infrastructure and automation
Oversee our production environment & system health (including on-call rotation)
Contribute to the development of CI/CD processes
Troubleshoot complex problems, from diving into the console during an issue to writing new monitors and automation.

We are seeking a senior embedded software engineer to serve as the technical lead for our embedded team, developing the real-time software at the heart of a first-in-market surgical robotic platform.

This is a hands-on, individual-contributor role: you will help shape the technical direction, make sound engineering decisions, and take ownership of delivering features end to end, while remaining deeply involved in the code. As the system is designed collaboratively by the team, strong cross-team collaboration is as important as individual technical excellence. This is safety-critical software, and we hold a high standard for rigorous design, testing, and code quality.

Responsibilities:

Serve as the technical and feature lead for the embedded team, guiding design decisions and mentoring peers through code reviews (this is not a people-management role).
Drive the design and development of our real-time embedded software, and own the delivery of features end to end.
Uphold a high standard of code quality through code reviews, best practices, and continuous improvement.
Remain hands-on, personally developing the most complex and safety-critical components in C/C++.
Collaborate closely with other teams across the company to ensure technical alignment and shared progress.
Take ownership of delivery, ensuring features are completed on schedule and to the quality this product demands.
Make technical decisions independently where appropriate, while knowing when to involve the wider team.

We are looking for a highly talented Postgraduate Engineer - MSc/PhD to join our Autonomous Systems team and lead the development of a foundation model that will serve as the backbone of our autonomous robot.

Responsibilities:

Process large-scale, multi-modal data from diverse sources.
Design, develop, and build Foundation Models to support perception for autonomous agents.
Build data pipelines, training frameworks, and evaluation methodologies.

We're looking for a Technical Product Manager to own the next chapter of that product: keeping our real-time depth unmatched while bringing agentic AI, automation, and proactive remediation into the virtual desktop world.
This role is for someone who has lived in EUC - who knows why a logon takes 90 seconds, what a broker actually does, and why "it's slow" is the hardest ticket in IT. You'll work with customers who are among the most technical in our base and who will tell you exactly what's wrong. Your job is to turn that into a product they love, not just tolerate.
What Youll Own:
Own the VDI roadmapend to end - discovery, definition, delivery, and adoption - as an integrated part of the ONE platform
Go deep with customers and the community. Run discovery with VDI and EUC admins, join escalations, and translate raw operational pain into prioritized product decisions
Define how AI shows up in VDI.Partner with the Pulse AI team to bring anomaly detection, root-cause analysis, and automated remediation to virtual desktop workloads
Own the ecosystem.Track platform and API changes across Citrix, Omnissa, Microsoft AVD, Parallels, and the hypervisor layer (Broadcom/VMware, Nutanix, Microsoft, XenServer), and make sure we're ready before our customers are
Lead competitive and market analysisin DEX, VDI monitoring, and endpoint management - and turn it into differentiation, not feature parity
Write clear, testable requirementsand detailed specs, and stay close to Dev and QA through the entire cycle
Own product quality and reliability as a first-class outcome, including upgrade experience, backward compatibility, and how we handle customer-reported defects
Drive go-to-marketwith Marketing, Sales, Sales Engineering, and Support - enablement, positioning, launch, and adoption tracking
Make decisions with evidence.Use telemetry, usage data, and customer feedback to test hypotheses and iterate

Were looking for a Project Manager to join our Product & R&D Operations team and help drive some of our most strategic and complex initiatives.
You will lead a high-visibility, cross-company program involving Product, R&D, Security, IT, Legal, and other business stakeholders. Your role will be to bring structure and clarity to the program, build and maintain the execution plan, manage dependencies and risks, and keep stakeholders aligned around shared milestones.
Alongside this key program, you will lead additional projects and help improve operational processes across Product and R&D.
You dont need to be a technical or security expert. Were looking for someone who is curious, learns quickly, asks the right questions, and feels comfortable facilitating conversations between subject-matter experts.
What Youll Own:
Lead Complex Cross-Functional Programs: Build and manage project plans, timelines, milestones, dependencies, risks, and decision-making processes.
Drive Product & R&D Initiatives: Lead strategic projects involving Product, Engineering, and other business functions.
Create Structure and Momentum: Turn broad goals and complex requirements into clear workstreams, ownership, deliverables, and next steps.
Coordinate Diverse Stakeholders: Bring together technical and non-technical teams, facilitate productive conversations, and ensure everyone remains aligned.
Track Risks and Dependencies: Proactively identify blockers and gaps, coordinate mitigation plans, and escalate issues when needed.
Provide Clear Visibility: Deliver concise updates on progress, decisions, risks, and upcoming milestones to stakeholders and leadership.
Improve Processes: Identify opportunities to simplify workflows, strengthen cross-team collaboration, and introduce scalable ways of working.
Use AI to Support Execution: Apply AI tools to help create and maintain roadmaps, project plans, Gantt charts, status updates, meeting summaries, and workflow automations.
Drive Follow-Through: Ensure that decisions and action items are documented, assigned, and completed.

We are looking for a Technical support to join our growing robotics startup. This role is hands-on and multidisciplinary, involving installation, maintenance, troubleshooting, and on-site support of complex robotic systems. The systems combine mechanics, hardware, electronics, and advanced software, and require strong system-level understanding. The position includes work at our companys facilities as well as international travel, primarily for system installations, demos, and field troubleshooting. As part of our rapidly growing, small, motivated, and multi-disciplinary team, this position is the first dedicated role in its domain, providing a unique opportunity to contribute to a new area within the company.



Responsibilities

Maintain, test, and troubleshoot robotic systems at the companys facilities
Install, calibrate, and commission robotic systems at customer and partner sites abroad
Lead on-site system setup and troubleshooting during demos and early deployments
Diagnose and resolve hardware, mechanical, and software issues in the field
Perform hands-on replacement and repair of mechanical and electromechanical components
Work closely with R&D teams (software, mechanical, electrical, algorithms) to deeply understand the system
Gather knowledge from internal engineering teams and apply it independently in the field
Provide technical feedback from the field to improve system robustness and usability
Document issues, procedures, and best practices

We are looking for a proactive and detail-oriented Communications & Media Relations Lead to support the execution of PR and communications strategy. Reporting to the Director of PR & Communications, this role will play a key part in driving media engagement, amplifying our brand presence, and supporting storytelling efforts across multiple internal and external channels.

This is a hands-on role ideal for someone with strong media instincts, excellent writing skills, and a passion for translating complex medical and technological innovations into compelling narratives. You will work closely with internal stakeholders and external media to help position as the leader in robotic ophthalmic surgery.

Responsibilities:

Support content creation for internal and external channels, including blog posts, LinkedIn, and executive visibility initiatives.
Coordinate social media accounts, ensuring consistent messaging aligned with company strategy.
Draft and edit high-quality written content, including press releases, backgrounders, and briefing documents.
Research and evaluate prospective media channels, conferences, and speaking opportunities and assist in coordinating interviews, press briefings, and events.
Support proactive media outreach and monitor media coverage and industry trends to identify new PR opportunities.

We are looking for an HR Business Partner to join our amazing global HR team. The ideal candidate will provide support to our high, mid, and junior-level management, employee relations, and performance management, and be a significant part of the recruitment process. This role will execute different HR strategies focused on talent management, organizational effectiveness, and employee engagement.
What Youll Own:
Partner with senior and junior leadership to ensure the HR strategy is structured and functioning to best support our business.
Advise, coach, and guide employees and managers.
Work effectively in a fast-paced, highly collaborative, dynamic environment.
Work closely with executive/mid/junior level managers to align priorities and make sure the recruiting strategies execute well (including negotiation with candidates and contract stage)
Supporting employees lifecycle in the organization from the recruiting process to the onboarding, personal employees development, end of employment.

We are looking for a motivated, high-potential Controller to join our team. Reporting directly to the CFO, you will take full ownership of the companys books while driving process improvements and collaborating across the organization. This is an ideal role for a detail-oriented professional ready to transition into a leadership position within a mission-driven environment.

The ideal candidate will be highly organized, able to work independently, possess strong analytical skills, and have a deep understanding of accounting principles and budget management.

This role demands a detail-oriented and proactive professional who thrives in a dynamic environment.

Responsibilities:

Full responsibility for all accounting activities, including monthly, quarterly, and annual closings in accordance with US GAAP.
Own the preparation of the annual budget and ongoing forecasts, including monthly and quarterly budget tracking and reporting to department leaders.
Partner with the CFO on financial strategy, planning, and long-term financial modelling.
Manage cash flow planning and ongoing cash management activities.
Identify and implement improvements in financial processes, internal controls, and workflows across the organization.
Collaborate closely with R&D, Operations, and management to resolve financial discrepancies, support project needs, and ensure accurate financial reporting.
Oversee tax reporting, annual filings, and statutory compliance, coordinating with external auditors and advisors.
Supervise payroll processes and ensure accurate accounting of employee benefits and social provisions.
Provide ad-hoc financial analysis and tailored reports to support executive decision-making.